Jimmie B. Caten
Arbitrator II / Inspection Specialist at Manheim Houston- Claim this Profile
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Bio
Leon Meyer
Jimmie came to Crew 308 in August of 2007 in Havre, Montana as a Field Administrator. Although she had no prior experience in seismic survey and data acquisition, she learned quickly and became a superior FA. Among her talents, two traits stood out immediately to me as an RCM. First and foremost, that she, within three weeks, learned the names of each and every person on my crew. At that time there were over 100 on staff. She treated the crew with respect and courtesy in every interaction and they trusted her. Second, she brought the Quickbooks program to my attention. I gave the go ahead to implement it into our accounting procedures. She had it set-up and running within a couple of days. She worked it side-by-side with the existing accounting procedures for two weeks. At that point, I gave her the support needed to convince the head office that it was better for crew reporting and she provided the documentation to support the decision. After another couple of weeks, Quickbooks was distributed to other crews for their accounting and Jimmie created the base structure that they could easily install to be up and running quickly. She trained me, my ARCM, and FAs on other crews in the software and other accounting as well as administrative methods. Overall, Jimmie was effectively my right hand and we conducted the administration and management of the crew collaboratively. Pleasant. Professional. Dedicated.
John A. H.
Among Jimmie’s talents are a rare combination of business savvy and an eye for detail. She quickly gets tuned in to what makes the business run and then makes it run faster, better and more efficient. You get to focus on your core business with the comfort of knowing day to day operations are in good hands. Pleasant to work with, professional and focused on results.
Leon Meyer
Jimmie came to Crew 308 in August of 2007 in Havre, Montana as a Field Administrator. Although she had no prior experience in seismic survey and data acquisition, she learned quickly and became a superior FA. Among her talents, two traits stood out immediately to me as an RCM. First and foremost, that she, within three weeks, learned the names of each and every person on my crew. At that time there were over 100 on staff. She treated the crew with respect and courtesy in every interaction and they trusted her. Second, she brought the Quickbooks program to my attention. I gave the go ahead to implement it into our accounting procedures. She had it set-up and running within a couple of days. She worked it side-by-side with the existing accounting procedures for two weeks. At that point, I gave her the support needed to convince the head office that it was better for crew reporting and she provided the documentation to support the decision. After another couple of weeks, Quickbooks was distributed to other crews for their accounting and Jimmie created the base structure that they could easily install to be up and running quickly. She trained me, my ARCM, and FAs on other crews in the software and other accounting as well as administrative methods. Overall, Jimmie was effectively my right hand and we conducted the administration and management of the crew collaboratively. Pleasant. Professional. Dedicated.
John A. H.
Among Jimmie’s talents are a rare combination of business savvy and an eye for detail. She quickly gets tuned in to what makes the business run and then makes it run faster, better and more efficient. You get to focus on your core business with the comfort of knowing day to day operations are in good hands. Pleasant to work with, professional and focused on results.
Leon Meyer
Jimmie came to Crew 308 in August of 2007 in Havre, Montana as a Field Administrator. Although she had no prior experience in seismic survey and data acquisition, she learned quickly and became a superior FA. Among her talents, two traits stood out immediately to me as an RCM. First and foremost, that she, within three weeks, learned the names of each and every person on my crew. At that time there were over 100 on staff. She treated the crew with respect and courtesy in every interaction and they trusted her. Second, she brought the Quickbooks program to my attention. I gave the go ahead to implement it into our accounting procedures. She had it set-up and running within a couple of days. She worked it side-by-side with the existing accounting procedures for two weeks. At that point, I gave her the support needed to convince the head office that it was better for crew reporting and she provided the documentation to support the decision. After another couple of weeks, Quickbooks was distributed to other crews for their accounting and Jimmie created the base structure that they could easily install to be up and running quickly. She trained me, my ARCM, and FAs on other crews in the software and other accounting as well as administrative methods. Overall, Jimmie was effectively my right hand and we conducted the administration and management of the crew collaboratively. Pleasant. Professional. Dedicated.
John A. H.
Among Jimmie’s talents are a rare combination of business savvy and an eye for detail. She quickly gets tuned in to what makes the business run and then makes it run faster, better and more efficient. You get to focus on your core business with the comfort of knowing day to day operations are in good hands. Pleasant to work with, professional and focused on results.
Leon Meyer
Jimmie came to Crew 308 in August of 2007 in Havre, Montana as a Field Administrator. Although she had no prior experience in seismic survey and data acquisition, she learned quickly and became a superior FA. Among her talents, two traits stood out immediately to me as an RCM. First and foremost, that she, within three weeks, learned the names of each and every person on my crew. At that time there were over 100 on staff. She treated the crew with respect and courtesy in every interaction and they trusted her. Second, she brought the Quickbooks program to my attention. I gave the go ahead to implement it into our accounting procedures. She had it set-up and running within a couple of days. She worked it side-by-side with the existing accounting procedures for two weeks. At that point, I gave her the support needed to convince the head office that it was better for crew reporting and she provided the documentation to support the decision. After another couple of weeks, Quickbooks was distributed to other crews for their accounting and Jimmie created the base structure that they could easily install to be up and running quickly. She trained me, my ARCM, and FAs on other crews in the software and other accounting as well as administrative methods. Overall, Jimmie was effectively my right hand and we conducted the administration and management of the crew collaboratively. Pleasant. Professional. Dedicated.
John A. H.
Among Jimmie’s talents are a rare combination of business savvy and an eye for detail. She quickly gets tuned in to what makes the business run and then makes it run faster, better and more efficient. You get to focus on your core business with the comfort of knowing day to day operations are in good hands. Pleasant to work with, professional and focused on results.
Experience
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Manheim Houston
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Arbitrator II / Inspection Specialist
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Jul 2018 - Present
Promote the resolution of customer complaints after a sale and responsible for the timely and successful arbitration of vehicles between buyer and seller in accordance with Auction policies. • Document detailed complaint summaries, progression/status, and resolution in AS400 and/or Salesforce in addition to preservation of other forms of documentation and communications; • Obtain, compare, and evaluate various information/documentation to resolve claims; • Network with internal departments such as Titles, Accounting, Dealer Services, mechanics, and VE/CR to investigate claim facts and complete customer requests; • Communicate/partner with direct Manager regarding claim escalations; • Facilitate negotiation and resolution between parties; • Support Simulcast and OVE buyer/seller by reviewing DVR footage, online listings, CR, PSI, etc.; • Partner with PSI team and mechanic shop to complete sale day inspections timely; • Run daily report on hub auctions, update inspection requests, update claim files, request sublet inspections, request estimates, and work with auction shops to complete arbitration inspections/repairs; • Arrange appointments with external dealership for inspection/repair of claim as appropriate or requested; • Verify accuracy of invoices associated with agreements/settlements and execute arbitration settlements or adjustments as required; • Promote the Auction and its services to maintain and gain additional business. SKILLS: Customer Relationship Management (CRM), Dispute Resolution,Multiple Project Coordination, Time Management, Creative Problem Solving, Communication and Collaboration, Qualitative Research Show less
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Administrative Support Specialist
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Feb 2009 - Jul 2018
Short term contract positions assisting former employers, colleagues and small businesses with backlog work and training new associates. Examples: • Update/Correct databases • Upload new records and data tag • Record retrieval/destruction • Train personnel in TimeSlips, QuickBooks and accounting methods • Train personnel in file systems and document management • Assist with organization and time management SKILLS: Professional Manner, Organization, Training, Accounts Receivables, Accounts Payable, Bookkeeping, Excel, Word, Outlook, Data Entry, File Management, Efficiency, Quick Books, Oracle, Proprietary Software Show less
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Service Department Lead / Project Specialist / Lead Generator
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2015 - 2018
Provide complete customer experience. Rapidly promoted from cashier though a series of increasingly responsible positions based on service abilities and performance. • Provide quality customer service • Demonstrate significant knowledge of products, services and procedures • Manage online ordering and will call/delivery fulfillment • Supervise busy service desk to meet customer expectations • Provide guidance by example and information • Cashier, returns and complaint resolution • Answer and direct store phone calls • Introduce/promote services, set appointments, enter contact information for outside contractors • Alternate associate for all departments including service desk, return desk, pro desk and specialty (flooring, appliances, etc.). SKILLS: Leadership, Professional Customer Service, Organization and Communication, POS & SAP, proprietary software, Cashiering, Retail Operations, Conflict Resolution Show less
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Geokinetics
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United States
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1 - 100 Employee
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Field Administrator
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2007 - 2009
Changed financial reporting structure on crew by introducing and codifying Quickbooks to reduce reporting redundancies and increase accounting and P/L accuracy. After successfully proving the benefits of consistent accuracy, methods were implemented on all US crews as standard. • Support Recording Crew Manager in daily operations of recording and advance crews • Responsible for crew bookkeeping including P/L, accounts payable, purchase orders, cash funds and detailed vendor records including coding • Accurate/timely reporting on daily, weekly, and monthly basis • Maintain operation equipment inventory: tracking, shipping, adjustments for equipment, data and documentation sent between crews, suppliers, repair services and/or main office • Complete/submit weekly time details • Maintain accessible files on all crew operations (i.e. OSHA Regulations, crew safety binder, equipment/inventory reports, maintenance and repair reports, job files and P.O.'s) • Responsible for rotation scheduling, crew mobilization/demobilization logistics, transportation, and accommodations • Ensure all necessary program documentation is available to clients, subcontractors, advance personnel and crew members as required • Prepare and verify accuracy of subcontractor and supplier invoices • Calculate, prepare and distribute field crew per diem payments • Support crew members as on site HR liaison • Interviewing, training and supervision of alternate field administrators SKILLS: Financial Reporting, Administration/Office Management, Quick Books, Accounts Payable, Project Management, Professional Manner, Crew Coordination, Inventory Control, Data Management, Supervision/Training, Word, Excel, Outlook, Oracle, SharePoint, Proprietary Software Show less
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ExpressJet Airlines
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United States
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Airlines and Aviation
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700 & Above Employee
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Scanning Specialist
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2007 - 2007
Increased record production/completion by 100%. • Preparation and classification of time sensitive aircraft maintenance records • Operate scanning equipment and software applications • Assure accurate data entry (identifiers) and quality images per FAA requirements • Train colleagues to increase production • Increased record production/completion by 100% SKILLS: Leadership, Organization, Attention to Detail, Professional Manner, Word, Excel, Outlook, Scanning Equipment, Scanning Software/BATCH, Proprietary Software Show less
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Ginther Services, Inc.
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United States
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Business Consulting and Services
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Office Operations Manager
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2005 - 2007
Created/maintained database: customers, inventory, suppliers, subcontractors and vehicles (including maintenance records). • Support company owner and oversee day-to-day operations • Payroll • Bookkeeping and reporting • Receivables, payables, invoicing and collections • Assist customers and schedule crews for service and installation • Order/Inventory supplies, equipment, tools, rentals, etc. • Create/maintain database and reports for inventory, vehicles, suppliers, sub-contractors and customers SKILLS: Office Management, Professional Manner, Bookkeeping, Accounts Receivable, Accounts Payable, Quick Books, Organization and Time Management, Supply/Equipment Inventory and Maintenance, Database Creation/Management, Customer Service/Communication, Inventory, Financial Reporting, Crew Scheduling/Supervision Show less
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Business Office Manager
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1996 - 2005
Constructed complete organizational systems including accounting, case management, network file systems, etc. • Manage law offices and LLP • Payroll • Hiring, training and supervision of staff • Bookkeeping, A/R, A/P, IOLTA trust, payroll • Time entry, expense tracking/documentation and client invoicing • Supply and equipment purchasing/leasing • Configure and maintain network • Revise case management systems to minimize paper production • Maintain consistent and accurate data entry • Assist with trial preparation, complete discovery and investigations • Complete weekly case review and notations • Research legal theories and investigate fact issues • Maintain accurate case files, calendar and law library • Paralegal and secretarial support SKILLS: Administrator/Office Manager, Bookkeeping, Maintain Professional Relationships, Accounts Receivable, Accounts Payable, Financial Reporting, Client Relations, Paralegal, Research, File Management, Supervision/Training, Quick Books, Word, WordPerfect, Excel, Outlook, TimeSlips, TimeMatters, Abacus Law Show less
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Education
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OTJE / SOHK
Bachelor - Equivalent, Business Administration and Business Support
Community
