Experience

Smart Resources VA

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Information Technology Project Manager

  • Nov 2020 - Present

  Richmond, Virginia, United States • Position reports to the Chief Governance Manger who handles project assigned by the Chief Operating Officer. Lead project teams in diverse areas such as: 1. Conducting a HR virtual work impact study to determine staff work location changes due to COVID 2. Developing a business case to support the digitization of all the paper records of the Housing Choice Voucher Program. Presented to the Executive council and obtained approve to move forward with the… Show more • Position reports to the Chief Governance Manger who handles project assigned by the Chief Operating Officer. Lead project teams in diverse areas such as: 1. Conducting a HR virtual work impact study to determine staff work location changes due to COVID 2. Developing a business case to support the digitization of all the paper records of the Housing Choice Voucher Program. Presented to the Executive council and obtained approve to move forward with the effort. There a an estimated 970,000 sheet of paper that are candidates to be digitized 3. Planning, installing, testing, and turning over new COMCAST data capability Show less



GoochlandCares

• United States
• Individual and Family Services
• 1 - 100 Employee

• Senior Information Technology Project Manager

  • May 2017 - Nov 2020

  Goochland County, Virginia, United States Goochland Cares was planning a new building to consolidate all of their various services offerings. I lead a project team that developed the I.T. technical requirements for the infrastructure buildout in the new building as well as all server, wireless network, and PC workstations specifications. Our team developed the RFP requirements for the various skill groups reviewed the RFP responses, and selected the best vendor for the work. We then worked with the building contractor to… Show more Goochland Cares was planning a new building to consolidate all of their various services offerings. I lead a project team that developed the I.T. technical requirements for the infrastructure buildout in the new building as well as all server, wireless network, and PC workstations specifications. Our team developed the RFP requirements for the various skill groups reviewed the RFP responses, and selected the best vendor for the work. We then worked with the building contractor to manage the infrastructure build out and validated that the infrastructure was ready for use. I then lead the project team to install all the I.T. systems and networking, conducted infrastructure system testing, and application system testing. We migrated required data from existing systems, trained end users, and then deployed all the equipment and applications in the new facility with zero defects, At the beginning of the COVID-19 pandemic when staff members went home to work, the system easily accommodated the greatly increased VPN access workload even though heavy VPN workload was not part of the original design criteria. Current activities involve ongoing technical oversight and management consulting. These are Pro Bono activities for this non-profit organization Show less



Indivior

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Senior Project Manager

  • Jul 2016 - Jan 2017

  Richmond, Virginia, United States Worked in two areas while at Indivior. Prepared the I.T. Group Budgets for 2016 and 2017 and aligned with Program and Project requirements. This involved interviewing all the teams and gather the information they had for the most recent 12 months. I created spreadsheets to record the information and and conduct the analysis to arrive at budget projections. Developed project approach and strategy for replacement and return of 1,000 computers in multiple countries. Worked an RFP and… Show more Worked in two areas while at Indivior. Prepared the I.T. Group Budgets for 2016 and 2017 and aligned with Program and Project requirements. This involved interviewing all the teams and gather the information they had for the most recent 12 months. I created spreadsheets to record the information and and conduct the analysis to arrive at budget projections. Developed project approach and strategy for replacement and return of 1,000 computers in multiple countries. Worked an RFP and participated on the review committee that recommended the best vendor for the job. Show less



First Street Financial Advisors, LLC

• Financial Advisor, Program Manager

  • Apr 2015 - Jun 2016

  Richmond, Virginia Area Worked in dual roles managing and using back office portfolio management systems as well as functioning as a Financial Advisor. I completed the FINRA Series 65 law exam and Va State licensing requirements in 2015 and worked with clients reviewing portfolio content and performance. I would also prepared portfolio growth and performance models for clients. In this role I was directly involved with our clients conducting portfolio reviews, and maintaining regular contact with them.



KellyMitchell Group, Inc

• Senior Project Manager

  • Jul 2014 - Apr 2015

  Richmond Va Worked on assignment to the Capitol One Financial Data Center Consolidation program. I facilitated planning and managed the installation, configuration, and production deployment of advanced network appliances from F5 corporation.. These appliances were Local Traffic Managers (LTM) and Global Traffic Managers (GTM) deployed in multiple large scale, mission critical production networks. The Global Traffic Managers were new appliances in the network, and when they were deployed, there were zero… Show more Worked on assignment to the Capitol One Financial Data Center Consolidation program. I facilitated planning and managed the installation, configuration, and production deployment of advanced network appliances from F5 corporation.. These appliances were Local Traffic Managers (LTM) and Global Traffic Managers (GTM) deployed in multiple large scale, mission critical production networks. The Global Traffic Managers were new appliances in the network, and when they were deployed, there were zero defects with the deployment. I lead a post deployment help desk which received no calls for help. Show less



First Financial Advisors, INC

• Financial Services
• 1 - 100 Employee

• Managing Director

  • Jan 2014 - Jul 2014

  Richmond Va Planned and provided oversight to 1) the deployment of a mission critical client account aggregation system. This system provides comprehensive account detail and summary information to clients, 2) the design and initial deployment of the back office, clouded based, document storage repository,. 3) the imaging activities of company paper files to be stored in the document repository.



Capital One Financial,

• Spain
• Individual and Family Services
• 1 - 100 Employee

• Principal Project Manager, Global Finance,

  • Feb 2012 - Jan 2014

  Richmond, Virginia Area My last assignment was a Scrum Master on two Agile PODS. One POD developed a new dashboard application for the HR department, the second POD developed automated reports for the CFO and executive committees of Capital One. Prior to the Scrum Master role, I lead a 14 month Oracle upgrade project which involved:: 1. managing a project team of 100+ members 2. migrating all the Oracle HYPERION and OBIEE software for Capital One; 3. installing 70+ servers;… Show more My last assignment was a Scrum Master on two Agile PODS. One POD developed a new dashboard application for the HR department, the second POD developed automated reports for the CFO and executive committees of Capital One. Prior to the Scrum Master role, I lead a 14 month Oracle upgrade project which involved:: 1. managing a project team of 100+ members 2. migrating all the Oracle HYPERION and OBIEE software for Capital One; 3. installing 70+ servers; 4. installing 300+ firewall rules; 5. performing code modifications, initial system testing, and business user acceptance testing for 14 large complex applications; 6. migrating 10 Oracle databases to the latest level of Oracle software; 7. deploying the systems on time and under budget; 8. successfully completing the project level Disaster Recovery Exercise for the project The project was delivered on time, under budget with only a few minor defects I received an “Excellence in Action” award, as well as a spot bonus, for my management of this upgrade project. I use Version One software for Agile sprint management, CA-Clarity Portfolio Management Software for general project management activities , MS-Project for project plans, Knowledgelink a central document repository product, and related Capital One software tools.

• Senior Program Manager

  • Feb 2010 - Feb 2012

  RIchmond Va Program Manager Capital One ConNext Program Dec 2010- Present, Contracted through Expris LLC. •Managed Program budget of $48million working closely with the Finance organization. Utilized Clarity for forecasting and the Porfolio Oversight Report (POR) for tracking actual costs •Prepared Weekly and Monthly program status reports utilizing Clarity and PowerPoint decks •Managed Program Level Risks and Issues utilizing Clarity •Maintained the Change Control tracking systems for the… Show more Program Manager Capital One ConNext Program Dec 2010- Present, Contracted through Expris LLC. •Managed Program budget of $48million working closely with the Finance organization. Utilized Clarity for forecasting and the Porfolio Oversight Report (POR) for tracking actual costs •Prepared Weekly and Monthly program status reports utilizing Clarity and PowerPoint decks •Managed Program Level Risks and Issues utilizing Clarity •Maintained the Change Control tracking systems for the program. Created, logged, and submitted Change Requests to the Project Management Office •Conducted weekly program review status meetings Senior Project Manager Capital One ConNext program •Served as the project manager for three workstreams within the ConNext program during this time period. (Application Remediation, Account activation/migrations (ILM), QA testing). •Created/Updated project plans using the Capital One custom Clarity interface to MS Project. •Managed project team labor forecasts utilizing Clarity, tracked the actual time that was posted to the projects on a weekly basis •Participated in SOW development for vendors •Managed SOW specified delivery •Maintained Knowledge Link project artifacts and archives •Prepared Project status reports and managed risk and issues utilizing Clarity •Completed Clarity closing processes on the projects .



HighMarkCompanies, LLC

• Senior Program Manager

  • Jun 2007 - Dec 2009

  Program Manager for a national software deployment program •Managed a $3 million budget, responsible for profit achievement of the program. Prepared monthly financial reports utilizing HighMark accounting systems •Managed virtual delivery teams in a matrix management structure •Prepared weekly and monthly status reports to the clients and to HighMark management utilizing MS Word and PowerPoint decks •Conducted regular client program review meetings •Responsible for project… Show more Program Manager for a national software deployment program •Managed a $3 million budget, responsible for profit achievement of the program. Prepared monthly financial reports utilizing HighMark accounting systems •Managed virtual delivery teams in a matrix management structure •Prepared weekly and monthly status reports to the clients and to HighMark management utilizing MS Word and PowerPoint decks •Conducted regular client program review meetings •Responsible for project specific customer satisfaction Show less



MAXIMUS

• Australia
• Advertising Services
• 1 - 100 Employee

• Program Manager

  • Jun 2003 - Dec 2006

  I functioned as a Senior Engagement Manager for major accounts •Lead project delivery teams for major clients, delivering according to contract terms, conditions, and specified deliverables •Was responsible for budgets from $3 million to $10 million depending on the engagement •Accountable for profit achievement of the assigned projects •Managed all aspects of business proposal development beginning with a Request for Proposal and culminating with the proposed solution… Show more I functioned as a Senior Engagement Manager for major accounts •Lead project delivery teams for major clients, delivering according to contract terms, conditions, and specified deliverables •Was responsible for budgets from $3 million to $10 million depending on the engagement •Accountable for profit achievement of the assigned projects •Managed all aspects of business proposal development beginning with a Request for Proposal and culminating with the proposed solution -presentation •Participated heavily in Statement of Work development and contract negotiations •Provided weekly and monthly status reporting to client and Maximus management •Responsible for all aspects of client satisfaction, issue mitigation, and dispute resolution Show less



Apex Systems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Project Manager

  • Nov 2002 - Jun 2003

  Richmond Va Senior Project Manager assigned to Capital One •Developed project plans utilizing MS Project for Initial Voice Response (IVR) unit software development. (IVRs were in-bound call handlers for the global call centers) •Utilized the Capital One Solutions Development Methodology (SDM) process structure for project deployments •Managed rapid development team activity: requirements definition, test case preparation, software development, unit testing, system testing, customer sign off, and… Show more Senior Project Manager assigned to Capital One •Developed project plans utilizing MS Project for Initial Voice Response (IVR) unit software development. (IVRs were in-bound call handlers for the global call centers) •Utilized the Capital One Solutions Development Methodology (SDM) process structure for project deployments •Managed rapid development team activity: requirements definition, test case preparation, software development, unit testing, system testing, customer sign off, and production deployment Show less



PEARSON, PLC

• United Kingdom
• Business Consulting and Services

• Professional Services Manager

  • Jul 1997 - Sep 2001

  Richmond, Virginia, United States •Managed teams of project managers, SME, BSA, trainers, and hardware engineers deploying applications in public and private school systems •Accountable for Statement of Work deliverables for all project teams •Responsible for achieving annual $11 million revenue objectives and assigned profit margins •Responsible all aspects of personnel managements: hiring, firing, quarterly and annual reviews, compensation, promotion, performance improvement plans, compliance with HR policies and… Show more •Managed teams of project managers, SME, BSA, trainers, and hardware engineers deploying applications in public and private school systems •Accountable for Statement of Work deliverables for all project teams •Responsible for achieving annual $11 million revenue objectives and assigned profit margins •Responsible all aspects of personnel managements: hiring, firing, quarterly and annual reviews, compensation, promotion, performance improvement plans, compliance with HR policies and procedures •Responsible for all aspects of client satisfaction and dispute resolution . Show less



UNISYS Corporation

• United States
• 1 - 100 Employee

• Engagement Mgr

  • Jan 1987 - Jan 1997

  Engagement Manager for major accounts •Managed system integration engagements for clients in a variety of Lines of Business (National Banks, Federal Reserve Bank, Commercial, State and Local government) •Accountable for Statement of Work deliverables for assigned engagements •Responsible for achievement of engagement profit margins •Responsible for all aspects of client satisfaction •Managed business proposal development for professional services •Participated in Statement… Show more Engagement Manager for major accounts •Managed system integration engagements for clients in a variety of Lines of Business (National Banks, Federal Reserve Bank, Commercial, State and Local government) •Accountable for Statement of Work deliverables for assigned engagements •Responsible for achievement of engagement profit margins •Responsible for all aspects of client satisfaction •Managed business proposal development for professional services •Participated in Statement of Work development and contract negotiations •Provided weekly and monthly status reports to client and Unisys management •Provided monthly financial reports to client and Unisys management Show less