Experience

• 

  First Data Corporation

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Compensation Consultant

    • Jul 1998 - Dec 2012

    •Converted all employees from 81 separate salary structures to 5, then to 1 global pay structure. Engaged in proactive change management with all levels of the Organization to socialize the new structure.•Led Corporate Initiative to enhance job structures, resulting in a reduction in job codes from 4,000 to 500. Partnered with HR and Management to map global employees to new job codes.•Subject matter expert on cross-function team to transition from SumTotal year-end planning system to PeopleSoft’s eComp.•Designed and updated long and short-term non-exempt incentive plans.•Strategic consultant and compensation partner to Senior Leadership and HR Business Partner for various business units (including product, call centers, collections, and production) across the US.•Provided leadership and direction to managers at all levels on legal, ethical, and regulatory issues, including FLSA & EEO regulations, as it related to compensation and staff offers, promotions, and market alignment. •Drove annual and quarterly corporate compensation activities (base and variable) in partnership with the HR Business Partner. Ensured adherence to pay-for-performance philosophy.•Created and delivered year-end planning communication plan and toolkit for use by all global management.•Conducted regular pay analysis for potential equity or discrimination issues. Advised Senior Leadership and HR Business Partner on corrective actions or suggested steps.•Participated in Market Salary Surveys to benchmark the Company’s Compensation Structure, ensuring a competitive position in the Industry.

  • Human Resource Generalist

    • Nov 1993 - Jul 1998

    •Strategic Business Partner for inbound call center with 1,200 employees.•Acted as HR Director responsible for HR/payroll/staffing departments.•Managed exempt and non-exempt employees.•Managed employee relations and administered company compensation and benefit programs.•Administered all company policies/procedures including progressive disciplinary process, internal investigations, and recognition programs.•Managed worker’s compensation and unemployment claims and FMLA leaves.•Recruited exempt and non-exempt staff.•Conducted new hire and benefit orientations. •Facilitated management training (Union Avoidance, Performance Appraisals).•Drove HR Initiatives to ramp up or downsize quickly due to client needs.