Jessica Gonzalez

Clinic Account Manager at SpotRx Pharmacy
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Contact Information
Location
Orlando, Florida, United States, US

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Bio

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Credentials

  • Registered Pharmacy Technician
    STATE OF FLORIDA DEPARTMENT OF HEALTH
    Dec, 2009
    - Sep, 2024
  • Certified Pharmacy Technician (CPhT)
    Pharmacy Technician Certification Board (PTCB)
    Mar, 2007
    - Sep, 2024

Experience

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Clinic Account Manager
      • Jan 2022 - Present

      • Act as the primary point of contact for developing a strong clinic relationship • Responsible for delivering exceptional customer service to patients and clinic staff on a daily basis • Partner with the pharmacy to ensure prescriptions are tracked, delivered and handled according to patient and clinic requirements. • Uncover and leverage Med Center opportunities within an assigned clinic • Responsible for obtaining new patients pertaining to their prescription needs • Responsible for inventory in Kiosk keeping inventory up to date with the most prescribed drugs per prescriber • Refill promotion by outreach as well and enrolling patients into SpotRx auto refill programs Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Pharmacy Technician
      • May 2006 - Jan 2022

      • Assist pharmacist in the precise filling, compounding, and distribution of medications • Demonstrate proper aseptic technique in the mixture of intravenous medications • Follow USP 797 standards and other regulatory guidelines for the handling and disposal of drugs • Assist in the training of new technicians and pharmacy students • Proficient with all tasks and responsibilities related to the narcotic vault and the automated dispensing cabinets • Cross trained in all areas of the pharmacy department • Assigned to cover specialty satellite areas of the hospital (NICU, PICU, PCCU) Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Pharmacy Technician
      • Jun 2001 - Jun 2006

      • Supported pharmacists in the accurate entry, filling, and dispensing of prescriptions • Skilled in entering insurance claims electronically • Insurance-related troubleshooting aptitude; able to resolve insurance rejections and prior authorizations • Medical terminology and prescription shorthand fluency; able to transcribe prescriptions with ease • Able to organize prescriptions by priority and place patients in appropriate waiting queue • HIPPA-competent in privacy policy laws and procedures • Capably handled customer service issues while working in a fast-paced environment Show less

Education

  • Valencia College
    Associate of Arts Degree, General Studies

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