Jesse Rodriguez
Client Care Specialist at Capital Home Mortgage- Claim this Profile
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Topline Score
Bio
Experience
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Capital Home Mortgage
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United States
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Real Estate
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1 - 100 Employee
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Client Care Specialist
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Jun 2023 - Present
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Planet Ant Theatre
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United States
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Performing Arts
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1 - 100 Employee
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Producer
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Mar 2023 - Present
I currently produce stand up comedy shows at the Independent Comedy Club inside of Planet Ant. As a jack of all trades, I work with a team of talented and dedicated comedians to bring laughter to the Metro Detroit Area. I currently produce stand up comedy shows at the Independent Comedy Club inside of Planet Ant. As a jack of all trades, I work with a team of talented and dedicated comedians to bring laughter to the Metro Detroit Area.
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Centene Corporation
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United States
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Hospitals and Health Care
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700 & Above Employee
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Claims Support Coordinator
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Nov 2016 - Dec 2022
Created and implemented procedures for projects assigned by the department. Follow established scanning and quality control procedures in producing digital files in the specified format for further processing. Exceeded claim production goals as set by management. Created and implemented procedures for projects assigned by the department. Follow established scanning and quality control procedures in producing digital files in the specified format for further processing. Exceeded claim production goals as set by management.
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Meridian
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United States
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Internet Publishing
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Weekend Call Center Operations
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Sep 2015 - Nov 2016
Demonstrate an understanding of Meridian Health Plan product lines, Commercial, Michigan, & Illinois Medicaid and Medicare. Worked with a team to assist members and providers after hours with questions as well as provide updates and other relevant plan information. Assisted Utilization Management and Claims with various production projects such as authorization entry and text verification of claims. Demonstrate an understanding of Meridian Health Plan product lines, Commercial, Michigan, & Illinois Medicaid and Medicare. Worked with a team to assist members and providers after hours with questions as well as provide updates and other relevant plan information. Assisted Utilization Management and Claims with various production projects such as authorization entry and text verification of claims.
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Geek Squad
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IT Services and IT Consulting
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700 & Above Employee
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Geek Squad Consultation Agent
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Mar 2015 - Nov 2015
Demonstrate the value of Geek Squad services to potential customers. Developed and maintained relationships with customers and accurately determine their needs to be able to recommend the proper services. Maintained proficient knowledge of computer operating systems and common issues.Troubleshoot and find resolutions for common computing issues for customers. Demonstrate the value of Geek Squad services to potential customers. Developed and maintained relationships with customers and accurately determine their needs to be able to recommend the proper services. Maintained proficient knowledge of computer operating systems and common issues.Troubleshoot and find resolutions for common computing issues for customers.
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Best Buy
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Retail
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700 & Above Employee
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Salesperson
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Sep 2014 - Mar 2015
Provide customers with unbiased recommendations in regard to their mobile needs. Stayed up to date on the latest mobile trends and announcements. Demonstrate the value of a complete mobile solution to customers. Maintained up-to-date with all mobile operating systems Provide customers with unbiased recommendations in regard to their mobile needs. Stayed up to date on the latest mobile trends and announcements. Demonstrate the value of a complete mobile solution to customers. Maintained up-to-date with all mobile operating systems
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Education
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Henry Ford College
Social Work -
Michigan State University
Advertising -
Cass Technical High School
Commercial and Advertising Art