Jesse Rodriguez

Client Care Specialist at Capital Home Mortgage
  • Claim this Profile
Contact Information
Location
Troy, Michigan, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Client Care Specialist
      • Jun 2023 - Present
    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Producer
      • Mar 2023 - Present

      I currently produce stand up comedy shows at the Independent Comedy Club inside of Planet Ant. As a jack of all trades, I work with a team of talented and dedicated comedians to bring laughter to the Metro Detroit Area. I currently produce stand up comedy shows at the Independent Comedy Club inside of Planet Ant. As a jack of all trades, I work with a team of talented and dedicated comedians to bring laughter to the Metro Detroit Area.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Claims Support Coordinator
      • Nov 2016 - Dec 2022

      Created and implemented procedures for projects assigned by the department. Follow established scanning and quality control procedures in producing digital files in the specified format for further processing. Exceeded claim production goals as set by management. Created and implemented procedures for projects assigned by the department. Follow established scanning and quality control procedures in producing digital files in the specified format for further processing. Exceeded claim production goals as set by management.

    • United States
    • Internet Publishing
    • Weekend Call Center Operations
      • Sep 2015 - Nov 2016

      Demonstrate an understanding of Meridian Health Plan product lines, Commercial, Michigan, & Illinois Medicaid and Medicare. Worked with a team to assist members and providers after hours with questions as well as provide updates and other relevant plan information. Assisted Utilization Management and Claims with various production projects such as authorization entry and text verification of claims. Demonstrate an understanding of Meridian Health Plan product lines, Commercial, Michigan, & Illinois Medicaid and Medicare. Worked with a team to assist members and providers after hours with questions as well as provide updates and other relevant plan information. Assisted Utilization Management and Claims with various production projects such as authorization entry and text verification of claims.

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Geek Squad Consultation Agent
      • Mar 2015 - Nov 2015

      Demonstrate the value of Geek Squad services to potential customers. Developed and maintained relationships with customers and accurately determine their needs to be able to recommend the proper services. Maintained proficient knowledge of computer operating systems and common issues.Troubleshoot and find resolutions for common computing issues for customers. Demonstrate the value of Geek Squad services to potential customers. Developed and maintained relationships with customers and accurately determine their needs to be able to recommend the proper services. Maintained proficient knowledge of computer operating systems and common issues.Troubleshoot and find resolutions for common computing issues for customers.

    • Retail
    • 700 & Above Employee
    • Salesperson
      • Sep 2014 - Mar 2015

      Provide customers with unbiased recommendations in regard to their mobile needs. Stayed up to date on the latest mobile trends and announcements. Demonstrate the value of a complete mobile solution to customers. Maintained up-to-date with all mobile operating systems Provide customers with unbiased recommendations in regard to their mobile needs. Stayed up to date on the latest mobile trends and announcements. Demonstrate the value of a complete mobile solution to customers. Maintained up-to-date with all mobile operating systems

Education

  • Henry Ford College
    Social Work
    2015 - 2016
  • Michigan State University
    Advertising
    2010 - 2014
  • Cass Technical High School
    Commercial and Advertising Art
    2006 - 2010

Community

You need to have a working account to view this content. Click here to join now