Experience

• 

  Shepco Industrial Supplies

  • Zimbabwe
  • Industrial Machinery Manufacturing
  • 1 - 100 Employee

  • Operations Manager

    • Jan 2016 - Present

    • Established and grew the organisation in the region. • Empowered employees by coordinating necessary resources to effectively handle needs and achieve objectives. • Handled forecasted business volume expertly by planning, organising, and delegating daily operational activities. • Coordinated operations successfully to uphold reputation for professionalism and results. • Provided quality services to engage clients and increase product sales. • Maintained financial and administrative controls, accurately tracking funds and keeping records current.

  • Sales Executive

    • Jan 2013 - Dec 2015

    • Offered top-notch customer support to boost loyalty and sales. • Leveraged marketing tactics to identify new business prospects. • Conducted cold calling to present company offerings to potential customers. • Sustained revenue by bringing in new customers and continuously connecting with established accounts.• Estimated and quoted prices, credit or contract terms and delivery dates.

• 

  Main Protective Clothes

  • Marketing Manager

    • Jan 2010 - Dec 2012

    • Optimised marketing campaigns with continuous development of fresh ideas and new methods. • Contributed to strategic content development for various communication channels. • Crafted marketing material and content in consistent tone and brand voice. • Facilitated product distribution through vendor and service provider contracts. • Selected and displayed goods at trade shows, fairs and exhibitions. • Launched and customised products for domestic and regional markets, adapting strategies and messaging.

  • Branch Manager

    • Jan 2008 - Dec 2009

    • Developed and maintained relationships with business customers. • Provided sales leadership to secure better market share. • Showed accountability by taking ownership of business and willingness to make customer-focused decisions. • Administered branch sales, service and operational activities in line with company vision and goals. • Enhanced department performance by recruiting, hiring and training qualified personnel. •,Bolstered client loyalty and satisfaction, building trusting rapport and offering individualised service.

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  Safety Africa

  • Bulawayo

  • Sales Representative

    • Apr 2005 - Dec 2007
    • Bulawayo

    • Working as part of the sales team to develop both new and existing markets. • Liaising with customers & the dealer network to answer and resolve their queries. • Identifying and researching about potential leads and opportunities. • Responsible for developing own portfolio of customers. • E...

• 

  Global Sales Agency

  • Bulawayo

  • Sales Representative

    • Aug 2003 - Mar 2005
    • Bulawayo

    • Attending to all walk-in and tele-customers.• Drafting, sourcing and submitting tenders (government and private sector) • Sourcing for products within Zimbabwe, South Africa and on the internet• Purchasing products within Zimbabwe• Monitoring and advising the company on current developments in ...

• 

  DJ Computers

  • Bulawayo, Bulawayo Province, Zimbabwe

  • Computer Technician

    • Nov 2002 - Jul 2003
    • Bulawayo, Bulawayo Province, Zimbabwe

    • Providing help desk service • Standardizing of software• Networking and maintenance• Providing user training• Providing hardware specifications• Ensuring availability of end user applications• Backup/ restoration of information• Printer service, troubleshooting and fixing