Human Resource Director & Business Manager

• Sep 2022 - Present

Conceptualized and executed a human resource department for a start-up hospital while managing all traditional HR functions. Played a key role in developing and cultivating a positive company culture. Crafted and facilitated formal and informal training for employees of all levels on a variety of HR topics. Developed and provided consultation to all levels of leadership regarding HR policies, best practices, and sensitive issues such as performance improvement and terminations. Utilized data analytics to identify trends and recommended courses of action. Investigated work-related or compliance issues and prepared reports with recommendations for leadership. Partnered with the leadership team to develop and implement strategies to attract, develop, and engage the most talented people for our roles. Kept apprised of federal, state, and local employment laws and regulations to ensure compliance. Processed all personnel actions into the Human Resource Information System to ensure timeliness for all payroll processing. Processed all employee payroll and provided excellent customer service to employees with any concerns regarding their pay. Partnered with employees during open enrollment by aiding as needed to ensure accurate and timely completion of enrollment. Tracked all employee leave (Worker’s Compensation, FMLA, STD & LTD and Military) and provided consultation and recommendations regarding all reasonable accommodation requests. Conducted exit interviews, summarized findings, and discussed trends/concerns with leadership team and executives. Show less

Artist/Owner

• Jan 2019 - Present

Creating hand made, one of a kind, beautiful arts and crafts. From paint pour canvas to unique alcohol ink tumblers. I also create resin jewelry, one of a kind ornaments, coasters, and sublimated items. Creating hand made, one of a kind, beautiful arts and crafts. From paint pour canvas to unique alcohol ink tumblers. I also create resin jewelry, one of a kind ornaments, coasters, and sublimated items.

Human Resources Specialist

• Jul 2020 - Oct 2022

Planned, developed, and implemented all Human Resource operations including, but not limited to, administering compensation, benefits and leave programs, ensuring compliance with employment laws, worker’s compensation, unemployment, oversight of performance reviews, DE&I, talent management, training for all levels of employees and handled all COVID related leave, testing, and vaccination status for employees. Maintained an “open door” policy for all levels of employees to create a trusting and confidential environment for all conversations. Talked through concerns with all levels of management and provided guidance as needed to resolve conflicts. Completed all internal investigations including reports of harassment, discrimination, and unfair treatment in a timely and professional manner. Streamlined processes to increase the availability of meaningful and valuable data. Kept apprised of all federal, state, and local employment laws. Implemented employee appreciation and recognition programs to strengthen employee engagement and increase retention. Operated as an HR Department of One for 215+ employees. Acted as primary Administrator for the HRIS and enhanced the system by adding new components including Community, Recruiting, Onboarding, and Performance Management. Show less

Area Director

• Jan 2016 - Jul 2020

Maintained personnel files to ensure compliance with all state, federal, and Department of Mental Health requirements. Developed personnel by interviewing, hiring, mentoring, and coaching to develop the most qualified individuals. Provided conflict resolution for employee concerns and disputes. Created and revised policies and procedures. Ensured compliance with employment law (FMLA, ADA, Worker’s Compensation). Responsible for managing a multi-million-dollar budget and directly supervised 6 managers with a staff of 150+ employees. Completed compensation survey for the local market which resulted in pay increases for our Direct Support Professionals and Managers. Provided all benefit and insurance information to new hires, assisted them with enrolling in benefits and understanding how to maximize all benefits, including insurance. Show less

Behavior Support Specialist/QIDP

• Jan 2012 - Jan 2016

Associate Director/QIDP

• Jul 2009 - Oct 2012

Managed personnel by interviewing, hiring, evaluating, supervising, mentoring, and coaching to develop the most qualified individuals. Maintained compliance with employment law (FMLA paperwork, ADA accommodations, etc.) as well as employee relations to ensure people had the support they need to be successful with their employment. Provided conflict resolution and facilitated meetings with staff in conflict with other staff or between Management and staff. Provided training and support to all newly hired Direct Support Professionals to ensure a smooth transition from training in to the areas they would be working. Followed up with employees to ensure a successful onboarding experience. Provided guidance and support to resolve any conflicts that arose during that process. Assisted with revision of policies and procedures, as well as all other documents/forms used throughout the agency. Served as Chairperson for Human Rights Committee, as well as maintained active membership on Behavior Review Committee, Admissions Committee, and Quality Assurance Committee. Assured that all programs met compliance with the Department of Human Services, with Mosaic’s internal policies and procedures, and with The Council on Quality Leadership. Show less

Deputy Director

• Jun 2003 - Jun 2008

Oversaw the Residential department. Supervised Management team. Completed quality assurance checks. Budget management. Created and implemented policies and procedures. Provided training to all staff. Interviewed qualified candidates for Management and Direct Support Professional positions. Provided performance management as needed. Oversaw the Residential department. Supervised Management team. Completed quality assurance checks. Budget management. Created and implemented policies and procedures. Provided training to all staff. Interviewed qualified candidates for Management and Direct Support Professional positions. Provided performance management as needed.