JENNIFER PIQUET

Directrice des opérations at Château Cordeillan-Bages
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Bordeaux Metropolitan Area, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Native or bilingual proficiency
  • Espagnol Native or bilingual proficiency
  • Italien Elementary proficiency
  • Japonais Elementary proficiency

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Fabien Autié

J'ai eu le plaisir de travailler en collaboration avec Jennifer pendant 2 ans. Expérience enrichissante. Jennifer est une directrice 3.0 toujours au fait des derniers trend de l'hôtellerie de luxe. Son parcours et ses connaissances du monde de l'hôtellerie/tourisme font d'elle une gestionnaire hors paire. Sa soif d'apprentissage au quotidien parfait une formation de haut vol. Une directrice de choc ! Au plaisir de futures collaborations.

Emilie F.

J'ai eu le plaisir de collaborer avec Jennifer Piquet dans le cadre de l'ouverture d'une boutique éphémère au sein de l'établissement le Beach Hotel à Saint Martin. Je recommande vivement ces qualités de communicante et sa capacité à gérer avec enthousiasme et dynamisme toutes les situations.

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Credentials

  • Marketing in a Digital World
    University of Illinois Urbana-Champaign
    Apr, 2021
    - Sep, 2024
  • Viral Marketing - How to craft contagious content
    Wharton Online
    Apr, 2021
    - Sep, 2024
  • Brand Management - Aligning Business, Brand & Behavior
    London Business School
    Mar, 2021
    - Sep, 2024
  • L'ATELIER RGPD
    CNIL
    Jan, 2021
    - Sep, 2024
  • L'excellence opérationnelle
    ESSEC Business School
    Jan, 2021
    - Sep, 2024
  • Covid19
    IntelyCare
    May, 2020
    - Sep, 2024
  • Covid19 Advanced Infection Control
    IntelyCare
    May, 2020
    - Sep, 2024
  • Covid19 Manipulation des Protections
    IntelyCare
    May, 2020
    - Sep, 2024
  • The Fundamentals of Revenue Management
    ESSEC Business School
    May, 2020
    - Sep, 2024
  • « Le Luxe c’est vous »
    IFG Luxury Attitude
    May, 2020
    - Sep, 2024
  • Posture et compétences du manager à distance
    ESCP Business School
    Apr, 2020
    - Sep, 2024
  • Padi Open Water Diver Certification
    PADI
    Aug, 2019
    - Sep, 2024
  • Les fondements de la résolution de conflits
    LinkedIn
    Jul, 2019
    - Sep, 2024
  • Développer son assertivité
    LinkedIn
    May, 2019
    - Sep, 2024
  • Être un leader efficace
    LinkedIn
    May, 2019
    - Sep, 2024
  • Formation Incendie
    SAVOIE PREVENTION
    Jan, 2019
    - Sep, 2024
  • Prévention des risques au travail
    Service de Santé au Travail (Savoie)
    Jan, 2019
    - Sep, 2024
  • HSE Koniambo Nickel
    Koniambo Nickel SAS
    Mar, 2015
    - Sep, 2024
  • L'ATELIER RGPD
    CNIL

Experience

  • Château Cordeillan-Bages
    • France
    • Hospitality
    • 1 - 100 Employee
    • Directrice des opérations
      • Nov 2022 - Present

      Château Cordeillan-Bages*****, Relais & Châteaux, Café Lavinal & Les Ormes de Pez Chez Famille JM Cazes Château Cordeillan-Bages*****, Relais & Châteaux, Café Lavinal & Les Ormes de Pez Chez Famille JM Cazes

  • Groupe Montagnettes
    • General Manager - Le Hameau du Kashmir****
      • Sep 2019 - Jul 2022

      General Manager with a double function : run and develop Le Hameau du Kashmir**** hotel & residence during high season and focus on strategic missions when the hotel is closed (purchasing, marketing, organization, services standards, KPIs). - Team recruitment & management - Guest experience creation & improvement - Turnover & margin development (hotel, residence, spa, restaurant, bar & 2 skishops) - Procedures development & implementation General Manager with a double function : run and develop Le Hameau du Kashmir**** hotel & residence during high season and focus on strategic missions when the hotel is closed (purchasing, marketing, organization, services standards, KPIs). - Team recruitment & management - Guest experience creation & improvement - Turnover & margin development (hotel, residence, spa, restaurant, bar & 2 skishops) - Procedures development & implementation

  • Alp'Azur Hotels
    • France
    • Hospitality
    • 1 - 100 Employee
    • General Manager - Hôtel Le Bellecôte****
      • Nov 2018 - Apr 2019

      - Team recruitment - Organization of the seasonal opening and closing of the property - Administrative, operational and commercial management - Team management - Reporting - Sales and events development - Development of guest loyalty - Team recruitment - Organization of the seasonal opening and closing of the property - Administrative, operational and commercial management - Team management - Reporting - Sales and events development - Development of guest loyalty

  • Le Beach Hôtel****
    • France
    • Hospitality
    • 1 - 100 Employee
    • Marketing & Communication Manager/Owner's Representative, Le Beach****
      • May 2016 - Jan 2018

      Owner/President's key executive officer - Legal and administrative proceedings - Change Management - Reporting, planning & performance analysis - Services reorganization and task assignment (RACI Matrix) Marketing & Communication - Branding, Positionning, Graphic chart revamping - Quality of services and processes' improvement - Sales development and distribution B2B - B2C - Customer relations & Public relations - Event planning and organization - Representation of the hotel on international trade fairs - Pricing strategy and Budget management RENOVATION PROJECT MANAGEMENT - New product mix definition - Project presentation to stakeholders and clients - Preparation of the FEDER Funding, BERCY Agreement, Banking Files - Company merge preparation HURRICANE IRMA preparation & post IRMA reorganization - Hotel preparation and safety measures application - Procedure for collective redundancies - Accountancy & administrative documents reconstitution - Setting of a new method to coordinate all operations post hurricane (invoicing, hosting support forces for security, health and reconstruction, inventories, communication to all clients and stakeholders) Show less

  • LA MAISON DE L'ARGAN - ar457 - Katima'A
    • France
    • Wholesale
    • Caribbean Ambassadress
      • Sep 2015 - Dec 2017

      Distribution & Representation of ar457 and Katima'A in the Caribbean Distribution & Representation of ar457 and Katima'A in the Caribbean

  • Catering International & Services CIS
    • France
    • Accommodation and Food Services
    • 500 - 600 Employee
    • Invoicing & Recovery Service - Attached to Financial Director
      • Mar 2015 - Aug 2015

      Attached to the Direction of Finances. - End of project audit preparation (Koniambo Nickel SAS) - Local procedures compliance with headquarters check and corrections proposal, - Setting and implementation of an invoice recovery programme for subcontractors (catering & hospitality services), Recovery Rate : from less than 40% to 98% - Tender bid preparation for a new mine in South Caledonia - Team Management - Managerial control Organizational workshops : - Logistics (FIFO, food inventory audit and reorganization), - Purchasing policy review, rationalization of the suppliers portfolio, supplier classification - Processes and reporting management, - Team building operations & change management, - Trainee supervision - Coordination between support services & the client Koniambo Nickel SAS (weekly meetings, morning briefings, safety improvement procedures). Show less

  • LA MAISON DE L'ARGAN - ar457, Katima'A & The Main Ingredient Company
    • Export Manager
      • Apr 2007 - Mar 2015

      Export - 2 brands/43 SKUs/15 countries- Elaboration and implementation of the commercial strategy- Yearly marketing plan - Management & Development of the International Clientele (negotiation of international partnerships, press launches, products launches) SpaceNK, Lane Crawford, Four Seasons George V, Bristol, etc.- Sales team training (Spas, Hotels, Prestige Retail Accounts) - Management of international logistic- Worldwide product registration Marketing & Communication Officer : - Creation of international texts for the packagings - Management of the websites' international contents (www.ar457.com et www.katimaa.com)- Realization of communications tools for international purposes (content & texts) : leaflets, presentations, press releases, training handbooks - International cosmetic regulations' monitoring (packagings, allegations) - Innovation researchProduction :- Planning, inventory management (packaging, sauce, finished and semi-finished goods)- Packaging purchase rationalization- Negotiation with suppliers- Files management priori to marketing authorizationAdministration & Human Ressources :- Monthly accountancy exports - banking reconciliation- Treasury Management (costs optimisation, planning)- Invoicing, recovery from clients- Wages preparation and payment- Social declaration, tax proceduresIn Charge of the RISTOMED Project (European Seventh Framework Programme, www.ristomed.eu) - Project administration (financials, reportings) - Dissemination strategy - Publications, redaction of the press releases, newsletters- Audit management (KPMG) Show less

    • Marketing & Export Commercial Officer
      • Apr 2006 - Apr 2007

      Marketing : - Développement de nouveaux produits (Recherche de packagings, Elaboration des textes, adaptation aux normes internationales)- Traduction de tous les supports de communication (anglais, espagnol)- Gestion des relations clients B2B, B2C- Edition des actualités sur internetExport : - Veille produit et réglementaire internationale- Co-élaboration de la stratégie de développement internationale- Gestion du parc de clients internationaux- Organisation de la logistique Show less

Education

  • Cornell University
    General Managers Program (GMP) - Johnson College of Business - Cornell University, Hospitality Business
    2018 - 2018
  • INSEEC U.
    MBA, International Trade, Marketing & Management
    2005 - 2006
  • Université Bordeaux Montaigne (ex - Bordeaux 3)
    Master of Foreign Languages applied to International Affair, Management, International Trade, Trade Laws, Marketing
    2000 - 2004

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