Server

• Oct 2023 - Present

Server

• Apr 2023 - Oct 2023

- Trained four new hires in point of sales, customer service standards, and daily procedures in an effort to improve overall operations - Effectively recommend items that entice guests to purchase more expensive items and add-ons by remaining knowledgeable about the restaurant’s offerings - Protect business, team members, and customers by monitoring alcohol consumption with legal service - Maintain full knowledge of beers on tap to appealingly describe the beer and make suggestions - Trained four new hires in point of sales, customer service standards, and daily procedures in an effort to improve overall operations - Effectively recommend items that entice guests to purchase more expensive items and add-ons by remaining knowledgeable about the restaurant’s offerings - Protect business, team members, and customers by monitoring alcohol consumption with legal service - Maintain full knowledge of beers on tap to appealingly describe the beer and make suggestions

Fine Dining Server

• Mar 2023 - Jul 2023

-Knowledgeable about the restaurant’s dishes to effectively recommend items that entice guests to purchase more expensive items and add-ons -Anticipated and fulfilled guest needs and requests -Collaborated with the kitchen through POS and verbally to maximize the customer satisfaction -Assisted co-workers in rush-hour periods by adhering to extra customers needs and fulfilling those needs -Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas Show less

Server

• Aug 2021 - Mar 2023

- Contributed ideas to help the restaurant navigate uncertainty and event complexity due to shifting Covid-19 restrictions - Trained and oriented three new team members in POS systems, customer service, and daily procedures, enhancing operational efficiency - Assisted co-workers in rush-hour periods when needed by adhering to extra customers needs and fulfilling requests - Provided exceptional customer focused service for every guest to maintain restaurant standards - Contributed ideas to help the restaurant navigate uncertainty and event complexity due to shifting Covid-19 restrictions - Trained and oriented three new team members in POS systems, customer service, and daily procedures, enhancing operational efficiency - Assisted co-workers in rush-hour periods when needed by adhering to extra customers needs and fulfilling requests - Provided exceptional customer focused service for every guest to maintain restaurant standards

Football Video Assistant

• Feb 2020 - Sep 2021

- Import video files of the athletes at practice, camps, etc., for the coaches and athletes to utilize for later - Adapt to ever changing and unpredictable environment - Film the football players at practice, games, camps, and combines - Set up and tear down filming equipment - Coordinate with coaching staff to film 200+ high school athletes for the Chippewa Football Camps - Import video files of the athletes at practice, camps, etc., for the coaches and athletes to utilize for later - Adapt to ever changing and unpredictable environment - Film the football players at practice, games, camps, and combines - Set up and tear down filming equipment - Coordinate with coaching staff to film 200+ high school athletes for the Chippewa Football Camps

County lawn maintenance

• Jun 2019 - Aug 2020

- Mowed, transported, loaded, and unload tractor with mower attached on and off trailer at six/eight properties - Corresponded to homeowners in subdivisions under construction - My second summer I was trusted to complete my job without supervisors or check-ins - Mowed, transported, loaded, and unload tractor with mower attached on and off trailer at six/eight properties - Corresponded to homeowners in subdivisions under construction - My second summer I was trusted to complete my job without supervisors or check-ins

Server

• May 2019 - Jul 2019

- Followed contract instructions in order to successfully hold large scale events from 50-200 people - Coordinated timing standards for products and services to adhere to the agenda, and ensure customer expectations were exceeded - Collaborated with events team to ensure flow of event from start to finish - Served guests for various events, including corporate events, weddings, and family reunions - Followed contract instructions in order to successfully hold large scale events from 50-200 people - Coordinated timing standards for products and services to adhere to the agenda, and ensure customer expectations were exceeded - Collaborated with events team to ensure flow of event from start to finish - Served guests for various events, including corporate events, weddings, and family reunions

Event crew

• Apr 2017 - Aug 2017

- Served the guests in accommodating manner - Adhered to timing standards for products and services - Pre-bussed; maintained table cleanliness, bussed table - Provided responsible service of alcoholic beverages - Coordinated events from 50-200 people - Worked with a team to make every event run smoothly - Contributed to the prepping of opening the restaurant, as well as the prepping for the close of the restaurant - Served the guests in accommodating manner - Adhered to timing standards for products and services - Pre-bussed; maintained table cleanliness, bussed table - Provided responsible service of alcoholic beverages - Coordinated events from 50-200 people - Worked with a team to make every event run smoothly - Contributed to the prepping of opening the restaurant, as well as the prepping for the close of the restaurant

Cashier

• Mar 2016 - Aug 2016

- Received my Food Handlers license to legally, and safely handle food - Managed the one and only cash register for the entire establishment - Contributed to prepping all side dishes, and sauces before opening - Completely sanitized entire restaurant after shift - Received my Food Handlers license to legally, and safely handle food - Managed the one and only cash register for the entire establishment - Contributed to prepping all side dishes, and sauces before opening - Completely sanitized entire restaurant after shift