Jennifer Small

Business Development Representative at Mayflower Detox
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Contact Information
Location
US
Languages
  • English Native or bilingual proficiency
  • Sign Languages Professional working proficiency

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Bio

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Credentials

  • Water Safety Instructor (WSI)
    Red Cross
    May, 2010
    - Sep, 2024
  • CPR
    Red Cross
    Jun, 2014
    - Sep, 2024
  • First Aid
    Red Cross
    Jun, 2014
    - Sep, 2024
  • QPR Gatekeeper
    QPR Institute

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Business Development Representative
      • Dec 2022 - Present
    • Admissions Manager, Process Improvement
      • Jun 2022 - Dec 2022

      ● Oversees the admissions staff in evaluating patient appropriateness for treatment anddetermines the appropriate level of care through coordination with clinical staff.● Oversees the admissions staff to complete necessary paperwork to ensure patient filesare prepared for admission.● Manage Admissions expansions into new states.● Handle admissions and account management in new territories.● Record keeping and report preparation of all admissions interactions.● Attend and participate in meetings as assigned and report back to the Director ofAdmissions. This may include clinical, intake, case conferences, staff meetings,in-services, and staff training.

    • Admissions Specialist
      • Apr 2020 - Jul 2022

      Walks each caller through the admissions process from initial call to start of care, verifies insurance, explains program, completes intake. Works with outside referral sources to build lasting and mutually beneficial relationships with the community.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Catering Manager
      • Mar 2018 - Apr 2020

      Managed employees in a fast-paced, demanding environment setting up, servicing and clearing events. Made sure each employee was in the proper placement. Assisted in hiring and training of new employees and liaising with the different venues and clients. Managed employees in a fast-paced, demanding environment setting up, servicing and clearing events. Made sure each employee was in the proper placement. Assisted in hiring and training of new employees and liaising with the different venues and clients.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Service Sales Representative
      • Mar 2015 - Nov 2015

      Answer calls and provide customers with assistance in making purchases as well as support on orders that have already been placed. Was part of the initial sales team created for agents with the highest percentages of sales made per calls taken. Answer calls and provide customers with assistance in making purchases as well as support on orders that have already been placed. Was part of the initial sales team created for agents with the highest percentages of sales made per calls taken.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Head Lifeguard (Lifeguard/Water Safety Instructor)
      • May 2010 - Apr 2015

      Ensuring patrons safety while on premises, testing chemicals in pools and making necessary adjustments, teaching swim lessons, creating the schedule for employees, managing lifeguards, front desk assistants, WSI's and swim team staff, filling out and filing paperwork for payroll as well as any incidents, providing weekly in-service or training sessions for employees, listening to and dealing with any concerns from patrons or staff Ensuring patrons safety while on premises, testing chemicals in pools and making necessary adjustments, teaching swim lessons, creating the schedule for employees, managing lifeguards, front desk assistants, WSI's and swim team staff, filling out and filing paperwork for payroll as well as any incidents, providing weekly in-service or training sessions for employees, listening to and dealing with any concerns from patrons or staff

    • United States
    • Law Practice
    • 100 - 200 Employee
    • Office Assistant
      • Sep 2013 - Oct 2013

      Organizing files, copying, scanning, preparing documents, doing discovery, creating files Organizing files, copying, scanning, preparing documents, doing discovery, creating files

Education

  • University of Maryland Global Campus
    Business, Management, Marketing, and Related Support Services
    2022 - 2024
  • Gateway Community College
    Drug & Alcohol Recovery Counselor
    2020 - 2021
  • Temple University
    Marketing and Economics
    2011 - 2015

Community

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