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Jayne Brazelton is a seasoned medical professional with extensive experience in healthcare, customer service, and administrative roles. She holds an Associate of Arts degree in Registered Nursing and is certified as a Medication Technician. With expertise in medical assisting, front desk reception, and training, Jayne has honed her skills in providing excellent patient care and support. She has worked in various settings, including hospitals, clinics, and senior living facilities, and has a strong background in data entry, billing, and insurance processing. Jayne is a team player with excellent communication and interpersonal skills, able to work effectively with patients, families, and healthcare teams. With a passion for delivering high-quality patient care and support, Jayne is committed to providing exceptional service and ensuring the well-being of those she serves.

Credentials

  • Medication Technican
    Maryland Board of Nursing
    Nov, 2008
    - May, 2026

Experience

  • Clearway Pain Solutions
    • Catonsville, Maryland, United States
    • Medical Assistant
      • Feb 2021 - Present
      • Catonsville, Maryland, United States

      Taking patient medical historiesExplaining treatment procedures to patientsPreparing patients for examinationAssisting the physician during examsCollecting and preparing laboratory specimensPerforming basic laboratory testsInstructing patients about medication and special dietsPreparing and admin...

    • Resident Assistant/ Concierge
      • Sep 2016 - Present
      • Catonsville, MD

      ● Consistently and genuinely demonstrates the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions. ● Assists residents with activities of daily living such as feeding, bathing, dressing, toileting, hygiene and mobility, as directed by their in...

    • Front Desk Receptionist
      • Aug 2017 - Dec 2020
      • Catonsville

      • To create a positive and professional first impression for the practice and to show the patients a “we care” attitude. • Schedule appointments and assists with the scheduling of any additional testing directed by the physician.• Ensure all required patient paperwork is compiled for that day’s ...

  • BWI Hilton
    • LINTHICUM, MD
    • Guest Service Agent
      • May 2015 - Dec 2017
      • LINTHICUM, MD

      • Always greet guests in a friendly and professional manner• Engage each guest as a unique individual and listen attentively to their requests• Perform accurate check--‐ins and check--‐outs of guests• Answer the telephone in a timely and professional manner• Make reservations over the phone and...

  • St. Agnes Medcal Group
    • Catonsville, MD
    • Patient Service Representative/Medical Assistant
      • Jun 2015 - Aug 2017
      • Catonsville, MD

      • Greets patients and visitors, checks patients in and out, and obtains necessary documentation.• Verifies and enters demographic information.• Obtains and verifies insurance authorizations/precertification.• Completes medical record release requests and schedules/confirms patient appointments.• ...

    • Medical Secretary/ Medical Assistant
      • Feb 2014 - Mar 2015
      • Owings Mills, MD

      •Answer telephones and direct calls to appropriate staff. •Schedule and confirm patient Well visits, sick and medical consultation appointments. •Collect and bill copayment from patients for services rendered•Operate office equipment, such as voice mail messaging systems, and use word processing,...

  • Montgomery County
    • Rockville, Maryland
    • Office Service Coordinator/ Training Assistant
      • Apr 2013 - Feb 2014
      • Rockville, Maryland

      •Monitor and Respond to email accounts according•Respond to training phone calls and forward calls to appropriate program coordinator•Review and Plan Training courses for the following week•Attend Team meetings weekly•Review and Update Team Wide Training Calendar in Outlook•Meet with coordinato...

  • Keswick
    • Baltimore, Maryland Area
    • Administrative Assistant/Medical Assistant
      • Apr 2012 - Feb 2013
      • Baltimore, Maryland Area

      •Arranges Faculty and Directors travel. •Assists in processing payroll•Coordinates and plans departmental events, retreats, conferences, seminars, and workshops.•Coordinates internship opportunities for training.•Created and editor of semi-monthly departmental newsletter•Daily processes and track...

  • BJ Optical
    • Baltimore, Maryland Area
    • Optician
      • Jan 2011 - Apr 2012
      • Baltimore, Maryland Area

      •Assist customer with decision making on glasses. •Troubleshoot problems with patient’s glasses. •Conduct measurements and check prescriptions on glasses

  • Kris Leigh Assisted Living
    • Gambrills, Maryland
    • Residential Care Manager/ Medication Technician
      • Nov 2008 - Dec 2010
      • Gambrills, Maryland

      •Review MARS daily to ensure 100% accuracy•Set up new resident charts prior to or the day of move-in.•Communicate and document resident needs, medical issues, concerns, and Family and/ responsible party changes to the residents •Conduct employee training and meetings as appropriate•Ensuring staff...

  • Entaa Care
    • Glen Burnie, Maryland
    • Front Desk Receptionist/ Medical Assistant
      • Mar 2008 - Nov 2008
      • Glen Burnie, Maryland

      •Greet customers in polite, prompt, helpful manner. Informs appropriate department/ person of person’s arrival•Complete paperwork such as encounter forms, referral and receipt information. •Update Patient information, collect co-pays, provides, any necessary forms needing completion, obtains sign...

  • REM Maryland
    • Catonsville,Maryland
    • Direct Care Counselor
      • Aug 2007 - Mar 2008
      • Catonsville,Maryland

      •Assist clients with household chores, cooking, and counseling•Take clients to their appointments and other activities •Give medication to clients prescribed by doctors

    • Administrative Assistant
      • Jan 2004 - Dec 2007
      • Baltimore, Maryland Area

      •Work closely with the Senior Accounting Clerk. •Responsible for a wide range of duties Including:•Data input billing tickets into CPTS daily. •Generate weekly billing reports.•Receive all Residential Repair request forms. •Data entry, tracking employment status.•Issue monthly reports to Managers...

  • Lenscrafters
    • Columbia, Maryland
    • Sales Supervisor
      • Jun 2003 - Aug 2004
      • Columbia, Maryland

      •Assist customer with decision making on glasses. Troubleshoot problems with patients •Glasses & prescriptions. Supervise the retail floor. Manage Daily and Monthly Sales. •Conduct measurements and check prescriptions on glasses •Perform sale consultations with patients for prescription eyewe...

  • Lorien Health Systems
    • Columbia, Maryland
    • Unit Secretary
      • Mar 2004 - Jun 2004
      • Columbia, Maryland

      •Assist with scheduling appointments and transportation with patients.•Conduct charts for new admissions and discharge patients. •Manage insurance processing. Answer phones and filing. •Monitor patients and tend to their needs. Manage the unit floor

  • JC Penny Optical
    • Columbia, Maryland
    • Optician
      • Aug 2002 - Jan 2003
      • Columbia, Maryland

      •Assist Doctors with Patients. Schedule appointments

  • Lord & Taylor
    • Columbia, Maryland
    • Sales Associate
      • May 2002 - Aug 2002
      • Columbia, Maryland

      Assist customer with clothing and make suggestion on different styles.

  • Comcast Cable
    • Baltimore, Maryland Area
    • Service Dispatcher
      • Jan 2002 - Mar 2002
      • Baltimore, Maryland Area

      •Scheduling and assigning work crews, delivery vehicles and service equipment for the daily tasks at hand. •Receive and prepare work orders.•Monitor jobs in progress, inform personnel about logistic problems or updates, and handle questions or complaints from personnel and clients. •Records and m...

Education

  • 2009 - 2015
    The Community College of Baltimore County
  • 2000 - 2002
    JF Drake Technical State
  • OAKLAND MILLS HIGH SCHOOL

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health and Medical Services”

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