Experience

GlenPharmer Distillery

• United States
• Wine & Spirits
• 1 - 100 Employee

• General Manager

  • Nov 2022 - Present

  We’re not just a distillery! As an integral part of our spirited culture, we offer guided tasting experiences, craft cocktails, and a seasonal variety of shareables and full meals in our Tasting Room & Restaurant. A relaxed polished-casual atmosphere, where we promote the exploration of our signature spirits and the resurgence of the cocktail culture, while enjoying delicious food pairings from our creative, chef-inspired menu. GlenPharmer Distillery also offers a beautiful and unique rustic-industrial venue to host your special events.



All Events Catering and Hospitality

• Owner

  • Nov 2012 - Present

  • Plan and coordinate unique personal and professional events. • Acquire, manage and oversee all event vendors. • Host events from under ten to over five hundred throughout New England. • Assist restaraunts and bars improve sales through revised menu mix, inventory controls and culture change. • Lead hospitality training sessions for ala carte and catering staffs as well as front of house managers. • Plan and coordinate unique personal and professional events. • Acquire, manage and oversee all event vendors. • Host events from under ten to over five hundred throughout New England. • Assist restaraunts and bars improve sales through revised menu mix, inventory controls and culture change. • Lead hospitality training sessions for ala carte and catering staffs as well as front of house managers.


The Haven Country Club
• United States
• Hospitality
• 1 - 100 Employee
• Food and Beverage Director

  • Mar 2022 - Oct 2022

Life Time Inc.
• United States
• Wellness and Fitness Services
• 700 & Above Employee
• Reataurant General Manager / Food and Beverage Department Head

  • Mar 2020 - Mar 2022

Framingham Country Club
• United States
• Hospitality
• 1 - 100 Employee
• Club Manager

  • Aug 2017 - Jan 2020


Charles River Country Club

• United States
• Recreational Facilities
• 1 - 100 Employee

• Assistant Clubhouse Manager

  • Nov 2016 - Aug 2017

  Charles River Country Club Newton Centre, Massachusetts Founded in 1921, the prestigious Charles River Country Club offers its members an 18-hole Donald Ross-designed course, tennis courts, swimming pool with snack bar, Turn outlet, adult only Pub Room, family friendly Ross Dining Room, multiple outdoor seasonal dining areas and function facility accommodations for up to 175 occupants. Yearly food and beverage revenue is $2.6M. Key Responsibilities: • Responsible for managing daily clubhouse services throughout all dining and hospitality areas. • Assure that the wants and needs of the club members and guests are consistently exceeded. • Assists in planning and implementing procedures for special club events and banquet functions. • Maintains appearance, upkeep and cleanliness of all food and beverage equipment. • Provide a cohesive environment for all club staff members. • Monitor labor; evaluate scheduled and actual labor hours and costs. • Hire, train and supervise subordinates.



Twist Bakery & Cafe, Inc.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• General Manager

  • Jan 2014 - Nov 2016

  SUMMARY Responsible for managing the organization. Hire and train employees, prepare weekly reports, and set annual budgets. Worked with owners as the Cafe is doubling in size, allowing for increasing wholesale, retail and catering sales. PRIMARY RESPONSIBILITIES Set tools and objectives for each department. Develop budgets and ensure departments adheres to it. Participate in developing policies and procedures. Manage staff. Hire, train, and terminate workers as needed. Determine salary brackets. Handle employee relations. Attend and preside over meetings. Maintain employee records. Manage and direct overall operations. Set goals for each department. Clearly communicate goals to department heads. Measure the success of each department. Manage support staff. Delegate responsibility. Generate and present reports on departmental goals. Participate in seminars and conferences. Motivate and encourage employees. Participate in lead generation and business development. Ensure high customer and client satisfaction. Solicit customer feedback. Ensure inventory is stocked and consistently replenished. Promote company's mission and values. SKILLS AND QUALIFICATIONS Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management.



Union Club of Boston

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Director of Membership and Private Event Sales

  • May 2006 - Dec 2013

  Union Club of Boston, founded in 1863, is a premier private city club with thirteen overnight bedrooms, twelve private dining rooms and a catering budget in excess of $1.0 million. • In charge of all private event sales for the club. • Scheduled, planned and coordinated all annual member events. • Directed catering staff of three banquet captains and thirty hourly employees. • Developed pertinent training materials and hosted quarterly training sessions. • Annually constructed new club banquet, membership and marketing materials. • Prepared yearly competitive analysis reports. • Produced yearly departmental budgets as well as monthly forecasting reports. • Led weekly internal management meetings. • Reported to the Board of Directors and the Executive Committee at monthly meetings.



Brae Burn Country Club

• United States
• Hospitality

• Function Director

  • Oct 2003 - May 2006

  Brae Burn Country Club, founded in 1897, known for its rich history and is recognized as one of the most prestigious country clubs in the Northeast. A multi-faceted, family- orientated country club with six overnight bedrooms, multiple member and private dining rooms and a private event budget in excess of $1.0 million. • Responsible for all private event sales and member event planning and execution. • Increased function sales by over 125% during tenure. • Liaison for multiple club committees and membership groups. • Managed multiple levels of staff on a daily basis. • Produced training programs for multiple club staffing areas. • Led training for both private event as well as a la carte staff. • Executed new point of sale system integration.



Glen Ellen Country Club

• United States
• Events Services
• 1 - 100 Employee

• Food and Beverage Director

  • Nov 1999 - Oct 2003

  Glen Ellen Country Club, a semi-private country club, with seven private event spaces including a ballroom which opens up to a 17,000 square foot space. • Directed multiple food and beverage restaurants and outlet operations. • Hired and trained all front of the house employees. • Conducted yearly employee reviews. • Worked with General Manager to prepare annual departmental budgets. • Constructed annual banquet menus as well as monthly a la carte menus. Glen Ellen Country Club, a semi-private country club, with seven private event spaces including a ballroom which opens up to a 17,000 square foot space. • Directed multiple food and beverage restaurants and outlet operations. • Hired and trained all front of the house employees. • Conducted yearly employee reviews. • Worked with General Manager to prepare annual departmental budgets. • Constructed annual banquet menus as well as monthly a la carte menus.



Centro Ristorante, a Rosebud Restaurant

• Restaurant Manager

  • 1995 - 1998

  Rosebud restaurants are a four decade old, iconic collection of Italian concepts which includes two steakhouses and eight white tablecloth establishments. • Managed front of house operations. • Hired and trained all front of the house employees. • Achieved 150% increase in wine sales after renovating offerings. • Redesigned dining room layouts to maximize seating and revenues. Rosebud restaurants are a four decade old, iconic collection of Italian concepts which includes two steakhouses and eight white tablecloth establishments. • Managed front of house operations. • Hired and trained all front of the house employees. • Achieved 150% increase in wine sales after renovating offerings. • Redesigned dining room layouts to maximize seating and revenues.