Experience

Selexion

• Belgium
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Co-Founder

  • Aug 2022 - Present

  Selexion provides solutions to companies supplying the right professionals to fulfill their operational needs. We seek staff in Spain for employers in The Netherlands or Dutch companies based in Spain. At Selexion we empower people to take the step to an international work experience and we ensure to make this as smooth as possible. Herefore we provide counsel, transport and housing. We are established in Spain and The Netherlands and we speak Spanish and Dutch, some of us even having background in both cultures. The perfect mix to deliver the best service to employees and employers! Show less



ANWB

• Netherlands
• Travel Arrangements
• 700 & Above Employee

• Supervisor

  • May 2022 - Sep 2022

  Support the team in charge of organizing roadside assistance in Spain, Portugal, Morocco and Andorra. Responsible for overviewing the daily activity, provide guidance and ensure achievement of the business goals. Support the team in charge of organizing roadside assistance in Spain, Portugal, Morocco and Andorra. Responsible for overviewing the daily activity, provide guidance and ensure achievement of the business goals.

• Business Change & Innovation intern

  • Sep 2021 - Feb 2022

  Company based research on digital assistance for my Bachelor Thesis at the Business Change and Innovation department.Analyse the relationship between circumstances of vehicle breakdown and the usage of online channels to report them. The reason for this research is to better understand in which situations the customer makes use of these channels to increase their usage. Several factors and situations have been identified that are subject to be improved in order to increase the usage of these online channels and the operational efficiency. Show less

• Technical back office roadside assistance provider

  • Jul 2020 - Aug 2021

  Fulltime work (July and August 2020, 2021).Part of the technical department. Responsible to keep contact with garages in Spain, Portugal, Andorra and Morocco and decide about eventually follow-up assistance (replacement transport / repatriation of vehicle / demolition of vehicle).

• Roadside assistance provider

  • Jul 2015 - Aug 2020

  Fulltime work (July and August 2015, 2017, 2018, 2020).File handler of customers in Spain, Portugal, Andorra and Morocco. Responsible for organizing the assistance (making appointments with garages and towing services), discussing diagnoses and progress of repairs with customers and arrange eventually follow-up assistance (replacement transport / repatriation of vehicle / demolition of vehicle).



Stud Studentenuitzendbureau Delft B.V.

• Netherlands
• Staffing and Recruiting
• 1 - 100 Employee

• Temporary worker

  • Nov 2014 - Jun 2021

  Temporary work (2014-2016, 2020-2021). Fulfill all kind of jobs such as giving ICT support to employees of the Delft University of Technology, helping at events of the university like the “TU Delft Research Exhibition” or supervise exams at the UNESCO Institute in Delft. Temporary work (2014-2016, 2020-2021). Fulfill all kind of jobs such as giving ICT support to employees of the Delft University of Technology, helping at events of the university like the “TU Delft Research Exhibition” or supervise exams at the UNESCO Institute in Delft.