Experience

CourtFact

• United States
• Administration of Justice
• 1 - 100 Employee

• Product Manager

  • May 2017 - Present

  CourtFact was spawned out of the need for a digitized solution to monitoring compliance and communicate with court-involved participants scored in a range of risk levels. The idea that the participant was the key focus was what made this project demanding and fun. Today we manage participants in dozens of jurisdictions throughout the Midwest and expanding nationally while maintain our high standards and devoting to delivery has made this project a success. CourtFact was spawned out of the need for a digitized solution to monitoring compliance and communicate with court-involved participants scored in a range of risk levels. The idea that the participant was the key focus was what made this project demanding and fun. Today we manage participants in dozens of jurisdictions throughout the Midwest and expanding nationally while maintain our high standards and devoting to delivery has made this project a success.



Total Court Services

• United States
• Administration of Justice
• 1 - 100 Employee

• Vice President of Sales and Marketing

  • May 2016 - Present

  Brand development and strategy. Add new verticals to already robust product mix. Move and grow the company into new directions. Brand development and strategy. Add new verticals to already robust product mix. Move and grow the company into new directions.



Alcohol Monitoring Systems / SCRAM Systems

• Regional Sales Manager

  • Mar 2006 - Apr 2016

• National Account Manager

  • Jan 2012 - Jun 2014

  A National Account Manager handles local, county, state or federal agency direct contracts regarding monitoring programs at the judicial or corrections levels. Designing operational processes, training programs and executable strategies for program effectiveness and efficiency is a key component to the success of this position and the program being directed.• Managing the world's largest contract continuous alcohol monitoring program dealing with moderate to high risk parole and felony probation offenders.• Managing the country's largest county sheriff's continuous alcohol monitoring program dealing with alcohol related offenders in pre-trial settings.• Exceeded annual growth projections before fourth quarter 2012. • Testified and consulted as an expert data analyst in dozens of cases throughout the United States.

• Senior Account Manager, Eastern US

  • Jan 2011 - Dec 2011

  A Senior Account Manager manages a team of account managers in a region being responsible for individual and team execution on corporate directives in addition to a regular workload as an Account Manager.• Managed a team of three other Account Managers in the Eastern United States, reporting to the Director of Sales, Eastern US.• Designed training programs and materials for the Michigan Department of Corrections state program that was adopted as part of corrections employees’ annual continuing training program.

• Account Manager

  • Jan 2009 - Dec 2010

  Account Managers handle a primary workload of managing private companies as they market and provide services to the courts and other public agencies regarding offender management and monitoring programs for effectiveness and cost savings.• Designed multiple court program guidelines and contingency models for the use of alcohol monitoring technologies within probation programs and drug, DUI and sobriety court programs.• Designed training programs and materials about alcohol testing and monitoring programs for state prosecutors associations as well as state and local bar associations.• Served as a faculty member for multiple state court services associations’ conferences.

• Senior Data Analyst

  • Jun 2008 - Dec 2008

  • Assisted with peer review during the violation confirmation process.• Prepared more than 200 court reports for presentation in formal hearings and other court proceedings.

• Data Analyst

  • Mar 2006 - Jun 2008

  • Monitored and analyzed data for more than 24,000 clients participating in the SCRAM Program.



The Internet Solutions Group

• Owner

  • Mar 2003 - Mar 2006

  • Designed web based software for the creation of internet classified ads producing users from over 100 countries and over 2 million views. • Designed an order tracking system geared toward the automotive recycling and after-market parts industry. • Presented seminars to over 4,000 financial consultants on the topics of internet marketing and internet branding. • Participated in and contributed data to an AARP study on web sites that are developed and geared toward Americans 55 and older.



2B's INC Tax & Financial Services

• Retirement Consultant / Insurance Producer

  • Mar 2003 - Mar 2006

  • Prepared marketing plans for converting existing business into financial planning clientele. • Successful execution of sales plan to meet and exceed projected annual sales revenue on life, health and financial products. • Created a new division of the business plan to fulfill unknown needs of existing clientele. • Prepared marketing plans for converting existing business into financial planning clientele. • Successful execution of sales plan to meet and exceed projected annual sales revenue on life, health and financial products. • Created a new division of the business plan to fulfill unknown needs of existing clientele.



Farmer Jack

• Retail
• 1 - 100 Employee

• Assistant Store Director

  • Jun 2001 - Mar 2003

  • Drove the store’s team to achieve a top ten customer service level in 14 of 16 months, being #1 three months within the chain of 110 stores and #1 company-wide with over 1000 locations. • Reduced shrink store-wide from a deficit of $78,000 quarterly to $6,000 in only three quarters. • Reduced payroll by combining employee duties while staying within union contracts. • Drove the store’s team to achieve a top ten customer service level in 14 of 16 months, being #1 three months within the chain of 110 stores and #1 company-wide with over 1000 locations. • Reduced shrink store-wide from a deficit of $78,000 quarterly to $6,000 in only three quarters. • Reduced payroll by combining employee duties while staying within union contracts.



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Sales Training Manager

  • Sep 1999 - Jun 2001

  • Through personally designed training techniques, location achieved highest product knowledge retention rating in region of 40 stores. • Achieved a 90% or higher rating on all “mystery” shopper reports reaching the #1 rated location company-wide. • Through personally designed training techniques, location achieved highest product knowledge retention rating in region of 40 stores. • Achieved a 90% or higher rating on all “mystery” shopper reports reaching the #1 rated location company-wide.



Gander Mountain

• United States
• Retail Apparel and Fashion

• Department Manager

  • May 1996 - Sep 1999

  • Designed and implemented a training program for incoming associates to become acquainted with each department within 30 working days which is still used today. • Through add-on sales training, raised total sales per transaction margin 20% in six months. • Designed and implemented a training program for incoming associates to become acquainted with each department within 30 working days which is still used today. • Through add-on sales training, raised total sales per transaction margin 20% in six months.