Experience

CGSS - Customized Guard Services & Systems
• United States
• Security and Investigations
• 1 - 100 Employee
• Director of Security

  • Dec 2022 - Present

Defense International
• Security Guards and Patrol Services
• 1 - 100 Employee
• LA Security Account Manager

  • Feb 2022 - Dec 2022

Allied Universal
• United States
• Professional Services
• 700 & Above Employee
• Division/Service Manager

  • Jan 2017 - Mar 2022

Universal Services of America
• United States
• Security and Investigations
• 700 & Above Employee
• Division/ Service Manager

  • Apr 2016 - Jan 2017


Guard - Systems, Inc

• United States
• Security and Investigations
• 1 - 100 Employee

• Client Services Manager

  • Sep 2014 - Apr 2016

  Client Service Manager Guard Systems Inc, ​​​​ June 2014 – Present - Manage all guarding operations at multiple commercial/residential sites totaling 10,000+ hrs. - Manage a team of Security Officers, Site and Shift Supervisors, Field Supervisors including hiring/selection, scheduling, training, coaching, development and support. - Supervise subordinate and supervisory staff to ensure high quality service. - Ensure service expectations are being met through regular contact with clients and have Client Meetings and Lunch Meetings if needed. -Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service. - Review client and company reports for accuracy and timeliness. - Evaluate service quality and inspect posts and initiate corrective action. - Perform site inspections and ensure the client site is provided with high quality security services to protect people and property. -Handle any escalated security issues or emergency situations appropriately. - Review reports to ensure that commitments have been met per client directions. - Conduct new account start up to ensure a smooth transition. -Be the face at job fairs and communicated with guard card training facilities to promote the companies interest for new recruits. -Attend BOMA and CAI industry events. Show less



Securitas Security Services USA, Inc.

• United States
• Security and Investigations
• 700 & Above Employee

• Securitas

  • Jun 2005 - Sep 2014

  Securitas Security Services, USA​​​​​June 2006 – June 2014 - Manage all after hour guarding operations at multiple commercial/residential sites totaling 10,000+ hrs. - Manage a team of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support. - Supervise subordinate and supervisory staff to ensure high quality service. - Ensure service expectations are being met through regular contact with clients. -Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service. - Review client and company reports for accuracy and timeliness. - Evaluate service quality and inspect posts and initiate corrective action. - Perform site inspections and ensure the client site is provided with high quality security services to protect people and property. -Handle any escalated security issues or emergency situations appropriately. - Review reports to ensure that commitments have been met per client directions. - Attend BOMA and CAI events. Show less