Experience

Helium SEO

• United States
• Advertising Services
• 1 - 100 Employee

• Digital Account Manager

  • Mar 2021 - Present

  I provide strategy, reporting, and analysis to clients on their SEO campaigns and manage additional digital services, which include SEM, CRO, and Social. As the lead point of contact for all accounts, my role is to build, maintain, and nurture client relationships. Should issues arise, I am the main point of contact for creating solution-oriented communication and problem-solving. I provide strategy, reporting, and analysis to clients on their SEO campaigns and manage additional digital services, which include SEM, CRO, and Social. As the lead point of contact for all accounts, my role is to build, maintain, and nurture client relationships. Should issues arise, I am the main point of contact for creating solution-oriented communication and problem-solving.



Boostability

• United States
• Advertising Services
• 200 - 300 Employee

• SEO Partner Support Specialist

  • Oct 2019 - Feb 2021

  Provided education and consulting on SEO strategy and practices to our business partners. Developed goodwill and trust with the business partnerships at Boostability by resolving escalations, performing audits, operating special projects, and conducting internal business management. Coordinated with internal departments to research and resolve billing issues and operation inquiries. Performed complex administrative functions between departments and partnerships to streamline operation procedures and sales management.

• SEO Account Manager

  • Jan 2019 - Oct 2019

  Member of a team that managed over 1,000 Search Engine Optimization (SEO) accounts with campaign setup, ongoing management of SEO strategy, performance reporting, campaign audits, and proactive maintenance. Built rapport and relationships with clients to understand the needs of their businesses. Evaluated, organized, and ordered workforce tasks to achieve exceptional SEO performance for our clients, which included SEO optimizations, onsite copy creation, and keyword research, while offering SEO consulting to media specialists and clients.



Profile by Sanford

• United States
• Wellness and Fitness Services

• Health And Wellness Coach

  • Aug 2018 - Dec 2018

  Drove behavior change in areas of health & wellness and assisted members in realizing their wellness-related goals. Provided coaching for creating sustainable habits in nutrition, physical activity, and lifestyle. Trained in using motivational interviewing, behavior change models, and health consultation to coach members in adopting healthier routines. Drove behavior change in areas of health & wellness and assisted members in realizing their wellness-related goals. Provided coaching for creating sustainable habits in nutrition, physical activity, and lifestyle. Trained in using motivational interviewing, behavior change models, and health consultation to coach members in adopting healthier routines.



Advanced Spinal Care

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Physical Therapy Aide

  • Aug 2017 - Aug 2018

  Assisted two Doctors of Chiropractic with their patient care and oversaw the patient flow between the chiropractors, massage therapists, and other doctor’s offices. Responsibilities included coaching and instructing patients with debilitating, spinal conditions in physical exercises to recover their strength and functionality. Demonstrated all exercises to patients with a personal hands-on approach, observing to make sure they were performing them correctly and safely while providing positive feedback for adherence.



Vivint Smart Home

• Canada
• 1 - 100 Employee

• Customer Solutions Specialist

  • Jun 2017 - Jan 2018

  Advanced technical troubleshooting for automated security systems with account management, which included outdoor and doorbell cameras, internet networking, and thermostats. Resolving customer problems and leaving positive experiences was a top priority at Vivint leading to additional training and responsibilities for bill resolutions, scheduling, and customer service. Advanced technical troubleshooting for automated security systems with account management, which included outdoor and doorbell cameras, internet networking, and thermostats. Resolving customer problems and leaving positive experiences was a top priority at Vivint leading to additional training and responsibilities for bill resolutions, scheduling, and customer service.



Clearlink

• Civil Engineering
• 1 - 100 Employee

• Inside Sales Representative

  • Jun 2016 - Apr 2017

  Further training in sales practices with a fast-paced where I sold internet, phone, and television across the nation. The products included Frontier and Verizon FiOS internet/television, phone lines, and Dish satellite along with creating leads for Vivint home security. Further training in sales practices with a fast-paced where I sold internet, phone, and television across the nation. The products included Frontier and Verizon FiOS internet/television, phone lines, and Dish satellite along with creating leads for Vivint home security.



Discount Tire

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Retail Sales Specialist

  • Jun 2015 - Jun 2016

  Sold tires, wheels, and accessories, while continuing supervision of teams servicing tire installations and repairs. Trusted with a select team to install new tires and wheels on classic, high-end, specialty vehicles. This included race cars, sports cars, restored classics, off-roading vehicles, and RVs. Unloaded, sorted, and managed tire/wheel inventory.

• Service Coordinator & Crew Chief

  • Jul 2013 - Jun 2015

  Supervised and managed the workflow of service crews, performed safety inspections on customer's cars, pulled vehicles out after inspection and presented them personally to the customer. Trained tire technicians in best practice for tire installation, repairs, and services.