Bio
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Topline AI
James Cook is a skilled customer service professional with expertise in data analysis, software documentation, and Microsoft Office applications. He holds various certifications in telehealth, customer service, and healthcare policy. With experience in data entry and troubleshooting, James is a versatile and detail-oriented individual. He is proficient in Access, PowerPoint, and Microsoft Word, and has a solid foundation in time management and remote work.
Credentials
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Telehealth for Healthcare Providers
Alison - Empower YourselfMar, 2023- May, 2026 -
Certificate for Medical Records
Alison - Empower YourselfFeb, 2023- May, 2026 -
Telehealth for Healthcare Providers
AlisonFeb, 2023- May, 2026 -
Customer Service Foundations
LinkedInJul, 2022- May, 2026 -
Remote Work Foundations
LinkedInJul, 2022- May, 2026 -
Time Management: Working from Home
LinkedInJul, 2022- May, 2026 -
CPR/AED/First Aid
National Safety CouncilMay, 2019- May, 2026 -
HR Fundamentals
Alison - Free Online LearningSep, 2018- May, 2026 -
Health Care Policy
Alison - Free Online LearningAug, 2018- May, 2026 -
Customer Service Training
Alison - Free Online LearningDec, 2015- May, 2026 -
CPR/AED/First Aid
American Red CrossJul, 2015- May, 2026 -
Customer Service & Sales Academy
Urban League of Greater MadisonSep, 2014- May, 2026 -
National Work Readiness Credential (NWRC)
Urban League of Greater MadisonSep, 2014- May, 2026 -
Foundations
Urban League of Greater MadisonJan, 2014- May, 2026 -
Windows Basic Certificate
Madison CollegeSep, 2012- May, 2026
Experience
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Contact Representative
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Education
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2012 - 2015Madison Area Technical College
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer Software”
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References
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