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JC

James Cook

Contact Representative at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Social Security Administration</span>
Intro Book
Customer service and data analysis professional with expertise in Microsoft Office and healthcare.
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Location
Baltimore, Maryland, United States, US
Skills
  • Customer Service
  • Microsoft Excel
  • Data Entry
  • Troubleshooting
  • Microsoft Office
  • Show all
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Bio

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James Cook is a skilled customer service professional with expertise in data analysis, software documentation, and Microsoft Office applications. He holds various certifications in telehealth, customer service, and healthcare policy. With experience in data entry and troubleshooting, James is a versatile and detail-oriented individual. He is proficient in Access, PowerPoint, and Microsoft Word, and has a solid foundation in time management and remote work.

Credentials

  • Telehealth for Healthcare Providers
    Alison - Empower Yourself
    Mar, 2023
    - May, 2026
  • Certificate for Medical Records
    Alison - Empower Yourself
    Feb, 2023
    - May, 2026
  • Telehealth for Healthcare Providers
    Alison
    Feb, 2023
    - May, 2026
  • Customer Service Foundations
    LinkedIn
    Jul, 2022
    - May, 2026
  • Remote Work Foundations
    LinkedIn
    Jul, 2022
    - May, 2026
  • Time Management: Working from Home
    LinkedIn
    Jul, 2022
    - May, 2026
  • CPR/AED/First Aid
    National Safety Council
    May, 2019
    - May, 2026
  • HR Fundamentals
    Alison - Free Online Learning
    Sep, 2018
    - May, 2026
  • Health Care Policy
    Alison - Free Online Learning
    Aug, 2018
    - May, 2026
  • Customer Service Training
    Alison - Free Online Learning
    Dec, 2015
    - May, 2026
  • CPR/AED/First Aid
    American Red Cross
    Jul, 2015
    - May, 2026
  • Customer Service & Sales Academy
    Urban League of Greater Madison
    Sep, 2014
    - May, 2026
  • National Work Readiness Credential (NWRC)
    Urban League of Greater Madison
    Sep, 2014
    - May, 2026
  • Foundations
    Urban League of Greater Madison
    Jan, 2014
    - May, 2026
  • Windows Basic Certificate
    Madison College
    Sep, 2012
    - May, 2026

Experience

Education

  • 2012 - 2015
    Madison Area Technical College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Software”

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