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Jacques Van Loggerenberg profile image

Jacques Van Loggerenberg

Co-Founder and co-owner at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Woema Panamá</span>
Intro Book
Hospitality professional with experience in hotel management, customer service, and project planning.
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Location
Panama City, Panamá, Panama, PA
Languages
  • English Full professional proficiency
  • Spanish Limited working proficiency
  • Afrikaans Full professional proficiency
Skills
  • Banquets
  • Customer Service
  • Budgets
  • Tourism
  • Resorts
  • Show all
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Bio

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Jacques Van Loggerenberg is a seasoned hospitality professional with extensive experience in hotel management, customer service, and project planning. He holds a Bachelor of Business Administration degree and various certifications in areas such as Agile Project Leadership, Green Building, and Hotel Management.

Credentials

  • EF SET English Certificate 73/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    May, 2024
    - May, 2026
  • Agile Project Leadership
    LinkedIn
    Jul, 2021
    - May, 2026
  • Becoming an Agile Coach
    LinkedIn
    Jul, 2021
    - May, 2026
  • Data Engineering Foundations
    LinkedIn
    Jul, 2021
    - May, 2026
  • Managing Change on an Agile Project
    LinkedIn
    Jul, 2021
    - May, 2026
  • Process Improvement Foundations
    LinkedIn
    Jul, 2021
    - May, 2026
  • Systems Thinking
    LinkedIn
    Jul, 2021
    - May, 2026
  • Build a Dropshipping Empire From Scratch
    Udemy
    Aug, 2020
    - May, 2026
  • Data Visualization Tips and Tricks
    LinkedIn
    Jul, 2020
    - May, 2026
  • Excel 2016: Managing and Analyzing Data
    LinkedIn
    Jul, 2020
    - May, 2026
  • Level A1 A2 Spanish Language Course
    Colegio Español
    Jul, 2020
    - May, 2026
  • Data Visualization for Data Analysts
    LinkedIn
    May, 2020
    - May, 2026
  • Delivering an Authentic Elevator Pitch
    LinkedIn
    May, 2020
    - May, 2026
  • Jodi Glickman on Pitching Yourself
    LinkedIn
    May, 2020
    - May, 2026
  • Advanced Business Development: Communication and Negotiation
    LinkedIn
    Apr, 2020
    - May, 2026
  • AI in Business Essential Training
    LinkedIn
    Apr, 2020
    - May, 2026
  • Building a Small Business Website with WordPress
    LinkedIn
    Apr, 2020
    - May, 2026
  • Business Coaching Certification FECBC Business Fundamental
    Udemy
    Apr, 2020
    - May, 2026
  • Business Process Improvement
    LinkedIn
    Apr, 2020
    - May, 2026
  • Commercial Property management
    Udemy
    Apr, 2020
    - May, 2026
  • Consulting Foundations: The Concept of Value
    LinkedIn
    Apr, 2020
    - May, 2026
  • Cost Reduction: Cut Costs and Maximize Profits
    LinkedIn
    Apr, 2020
    - May, 2026
  • Creating a Culture of Strategy Execution
    LinkedIn
    Apr, 2020
    - May, 2026
  • Creating and Giving Business Presentations
    LinkedIn
    Apr, 2020
    - May, 2026
  • Crisis Communication
    LinkedIn
    Apr, 2020
    - May, 2026
  • Critical Thinking
    LinkedIn
    Apr, 2020
    - May, 2026
  • Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
    LinkedIn
    Apr, 2020
    - May, 2026
  • Data Visualization: Best Practices
    LinkedIn
    Apr, 2020
    - May, 2026
  • Data Visualization: Storytelling
    LinkedIn
    Apr, 2020
    - May, 2026
  • Design Thinking at Work (getAbstract Summary)
    LinkedIn
    Apr, 2020
    - May, 2026
  • Designing a Presentation
    LinkedIn
    Apr, 2020
    - May, 2026
  • Excel Quick Tips
    LinkedIn
    Apr, 2020
    - May, 2026
  • Hotel Management - Budgeting, Forecasting and Business Plan
    Udemy
    Apr, 2020
    - May, 2026
  • Hotel Management - F&B Cost Control & Audit Process
    Udemy
    Apr, 2020
    - May, 2026
  • Installing and Running WordPress: MAMP
    LinkedIn
    Apr, 2020
    - May, 2026
  • Installing and Running WordPress: Shared Hosting
    LinkedIn
    Apr, 2020
    - May, 2026
  • Leading Globally
    LinkedIn
    Apr, 2020
    - May, 2026
  • Learning Microsoft Project
    LinkedIn
    Apr, 2020
    - May, 2026
  • Machine Learning for iOS: Core ML and Create ML
    LinkedIn
    Apr, 2020
    - May, 2026
  • Managing Logistics
    LinkedIn
    Apr, 2020
    - May, 2026
  • Microsoft Teams Essential Training
    LinkedIn
    Apr, 2020
    - May, 2026
  • Organizational Culture
    LinkedIn
    Apr, 2020
    - May, 2026
  • Problem Solving Techniques
    LinkedIn
    Apr, 2020
    - May, 2026
  • Using Green Screen to Make Great Videos
    LinkedIn
    Apr, 2020
    - May, 2026
  • WordPress: Migration
    LinkedIn
    Apr, 2020
    - May, 2026
  • WordPress: Workflows
    LinkedIn
    Apr, 2020
    - May, 2026
  • Artificial Intelligence Foundations: Thinking Machines
    LinkedIn
    Jan, 2020
    - May, 2026
  • Certificate in Agile Crash Course: Agile Project Management; Agile Delivery
    Udemy
    Jan, 2020
    - May, 2026
  • Certificate in Hotel Management: F&B cost control & Audit Process
    Udemy
    Jan, 2020
    - May, 2026
  • Certificate in How to manage operations in corporate real estate
    Udemy
    Jan, 2020
    - May, 2026
  • Developing a Service Mindset
    LinkedIn
    Jan, 2020
    - May, 2026
  • Fundamentals of Commercial Real Estate Investment
    Udemy
    Jan, 2020
    - May, 2026
  • Influencer Interview: Oprah Winfrey
    LinkedIn
    Jan, 2020
    - May, 2026
  • Lead Like a Boss
    LinkedIn
    Jan, 2020
    - May, 2026
  • Learning to Be Approachable
    LinkedIn
    Jan, 2020
    - May, 2026
  • LinkedIn Video Marketing for Personal and Brand Pages
    LinkedIn
    Jan, 2020
    - May, 2026
  • Reid Hoffman and Chris Yeh on Blitzscaling
    LinkedIn
    Jan, 2020
    - May, 2026
  • Tips for Better Business Writing
    LinkedIn
    Jan, 2020
    - May, 2026
  • Are Leaders Born or Made?
    LinkedIn
    Dec, 2018
    - May, 2026
  • Shrepoint Administrator
    Bytes Software Services
    Nov, 2009
    - May, 2026
  • MS Word / Exfell Training
    Bytes Software Services
    Jun, 2008
    - May, 2026

Experience

  • Woema Panamá
    • Dolega District, Chiriquí, Panama
    • Co-Founder and co-owner
      • Feb 2023 - Present
      • Dolega District, Chiriquí, Panama

      Woema Panamá is a fast food restaurant situated in Dolega, Chiriqui with eat in, delivery and pock up facilities. We cater for international and local clients with a wide variety of options on our menu. You may visit us on www.woemapanama.com for directions and more details.

  • JVL Consult Panamá
    • Panamá, Panama
    • Consulting Business Owner
      • Dec 2021 - Present
      • Panamá, Panama

      We are a consulting firm assisting businesses to achieve their goals by means of:• Green Building certifications• Facilities management• General Consulting• Hospitality &amp; Customer care services. We also offer the following Management Services:• Facilities Management• Hospitality services• Air...

  • Standard Bank Group
    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Building Manager, 30 & 33 Baker Street, Rosebank
      • Oct 2013 - Dec 2021

      The building(s) is a 5-star Green accredited building with various energy saving and other sustainable solutions that are either a first in Africa or world class in terms of current best practice.The building is both a head office environment as well as a client facing facility.It consists of a client meeting centre, 300-seater Multi-function room, 173 Meeting rooms (on the business floors as well as meeting Centre), 4 main food outlets with various well-known franchises.During 2019/2020 33 Baker Street was added to my portfolioKey Functions & Responsibilities:• Responsible for the overall management of the building(s) including but not limited to public areas, branding requirements, implementation & managing of policies & procedures, restaurants, soft and hard building services.• Monthly tracking, reporting and analyzing of overall building occupancy stats. • Day to day management of outsourced services and Service Level Agreements (SLA’s), the procurement arm as well as setting the SLA standards.• Staff Management (5 Direct Reports across Soft Services, Security, Engineering, Client Services, Food & Beverage.• Financial Management: Budget, forecasting, analyzing, reporting and cost containment of budgets and financials. Managing of overall building budget. • OHS 16.2 representative. • Asset Management• Rosebank Management District Board member alternate.Achievements• 5% year on year reduction in costs with and 8 % year to date cost saving on 2019 budget • Contribution to 50% of departmental savings during 2020/2021 by means of reviewing our processes and costs associated to those processes without compromising standards or employees. • Opening of building(s) with project opening team.• Manage project of remodeling of restaurant and opening thereof • Employee of the year award for Opening of 30 Baker Street• Evacuation of two building simultaneously (approximately 12 000 people)

    • Rooms Division Manager
      • Sep 2007 - Oct 2013

      Appointed as Rooms Division Manager at The Global Leadership Centre reporting to the Hotel Operations Manager. It is a 150-Seater Auditorium, 300 Seat Restaurant, 150 Bedrooms with Gym to support the various academic and leadership interventions run there in a number of multi-function venues that hosted dozens of events annually.Key Responsibilities:• Rooms Division Management (housekeeping, front office/desk, reservations, gardening & landscaping)• The reservations department managed both accommodation as well as Food & Beverage, auditorium, meeting rooms, multi-function rooms, events and general enquiries.• Hygiene management• Updating, maintaining, and writing of policies and procedures • Revenue management• Financial reporting, Budget planning and control• Management of outsourced contracts and SLA’sKey Achievements:• Maintenance planning and strategic risk planning in terms of downtime, servicing and back up contingency plans to ensure continuation in the event of business crises.• Strategically planned, changed and implemented the new operating model of the business unit that prevented staff reduction and possible business shut down. Successfully launched a turnaround within two weeks at a 100% usage and occupancy rate which was unheard of during a recession.• Analyzed the business trends to adapt our deliverables to the client’s needs both in terms of financial planning and client experience while keeping costs contained.• Analyzing risk with the implementation of proactive procedures to eliminate risks.• Launched our own maintenance program controlling stock, assets, maintenance calls and stock allocated to projects with a 100% success rate.• Analyzed Client trends to accurately forecast and ensure 100% occupancy rate as well as Catering requirements ensuring cost efficiencies as well as maximum occupancy – 100% success rate.• Overall consistent hygiene audit score of 95%-98% for 6 years – 100% success rate.

  • InterContinental Hotels & Resorts
    • Sandton , Johannesburg
    • Front Office Manager
      • Mar 2007 - Sep 2007
      • Sandton , Johannesburg

      Responsible for the Front Office, Guest Relations and Porters

  • Riviera on Vaal Hotel Hotel & Country Club
    • Vereeniging Area, South Africa
    • Rooms Division Manager
      • Sep 2006 - Mar 2007
      • Vereeniging Area, South Africa

      Responsible for the Front Office, ROV Reservations, Housekeeping, All Public Areas & back of house areas, Guest Relations, Drivers, Porters, Switchboard

  • Sun International
    • South Africa
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Senior Assistant Front Office Manager- The Sun City Hotel
      • Sep 2005 - Sep 2006

      Responsible for the Front desk. To ensure smooth operation towards guests as well as the financial well being of the department.

    • Projects Front Rooms Division / From Office Manager - Zambia / Zanzibar
      • Nov 2004 - Aug 2005

      Responsible for the Front desk, porters, & Resort drivers. To ensure smooth operation towards guests as well as the financial well being of the department. Did mostly procedure implementation & writing of procedures for Royal Livingstone front office, Training of staff & clearing financial backlogs in debtors.

    • Assistant Front Office Manager - The Palace
      • Sep 2003 - Nov 2004

      Responsible for the daily running of the Hotel Front Office reporting to the Front Office Manager.

  • Spier
    • South Africa
    • Wineries
    • 200 - 300 Employee
    • Front Office Manager
      • Jun 2002 - Sep 2003

      Responsible for the daily running of the Hotel Front Office. I had to implement New policies and procedures and get the department 100 % functional. 155 Rooms

    • Night Manager
      • Feb 2002 - Jun 2002

      Responsible for the Night Audit team and The running of the night shift in total Consisting of night porter, 2 night auditors, Cleaners and a night chef.

  • City Lodge Hotel Group
    • Port Elizabeth, South Africa
    • Night Manager / Duty Manager - The Courtyard Hotel
      • Dec 2000 - Feb 2002
      • Port Elizabeth, South Africa

      Maintaining and enhancing all the night shift duties and responsibilities.Opening and closing of the Hotel ensuring that all the guests are cared for by our staff and happy with the service.Responsible for all cash up’s and checking of banking to ensure that all is in order. During my shif...

  • Paxton Hotel
    • Port Eliabeth, South Africa
    • Night Manager/ Relief Duty Manager
      • Nov 1999 - Dec 2000
      • Port Eliabeth, South Africa

      Maintaining and enhancing all the night shift duties and responsibilities.Opening and closing of the Hotel ensuring that all guests are cared for by our staff and happy with the service.Responsible for all cash up’s and checking of banking to ensure that all is in order. During my shift as Duty M...

  • Protea Hotels by Marriott®
    • South Africa
    • Hospitality
    • 700 & Above Employee
    • Restaurant Manager - Marine Hotel Port Elizabeth
      • Jun 1998 - Nov 1999

      20 Seater buffet RestaurantSetting and controlling standards of the restaurant in conjunction with the Head chefGeneral marketing of the Restaurant internally and externally Stock taking of crockery, cutlery and all restaurant related items.Leadership of staff and setting up of the staff roster.

    • Receptionist - Marine Hotel Port Elizabeth
      • May 1998 - Nov 1998

    • Banqueting - Various Casual Positions - Marine Hotel Port Elizabeth
      • Feb 1997 - May 1998

  • Paxton Hotel
    • Port Elizabeth, South Africa
    • Receptionist
      • Dec 1998 - Jun 1999
      • Port Elizabeth, South Africa
  • Standard Bank Group
    • Port Elizabeth, South Africa
    • Temp - Administrator / Teller - Newton Park Branch
      • Nov 1994 - Feb 1995
      • Port Elizabeth, South Africa

Education

  • 2020 - 2023
    Open Learning Group
  • 2020 - 2020
    Green Building Council of South Africa
  • 2020 - 2020
    Green Building Council of South Africa
  • 2014 - 2015
    Open Learning Group
  • 1997 - 1997
    Technikon Port Elizabeth
  • 1995 - 1997
    Russel Road Technical College
  • 1995 - 1997
    Russel Road Technical College
  • 1995 - 1997
    Russel Road Technical College
  • 1994 - 1994
    Framesby High
  • 2021 -
    IEMA / Terra Firma academy

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