Experience

Netshield SA

• South Africa
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Project & Quality Assurance Manager

  • Aug 2019 - Present

  Project Manager: • Activity and resource planning • Organize and motivate a project team • Time management • Cost estimating and developing the budget • Ensure customer satisfaction • Analyze and manage project risks • Monitor progress • Liaise with all stakeholders • Procure best parts and price for the job at hand • Building and assembling of Clients equipment Quality Assurance Manager: • Determine, negotiate and agree on in-house quality procedures, standards and specifications • Assess customer requirements and ensure that these are met • Set customer service standards • Specify quality requirements of raw materials with suppliers • Ensure that manufacturing processes comply with standards at both national and international level • Record, analyze and distribute statistical information • Investigate and resolve Non-Conformances • Implement Quality System ISO 9001 Show less



3RMobile

• United States
• Software Development

• IOT Implementation manager

  • Nov 2017 - Aug 2019

  Promoted Position from Refurbish Manager and Quality Engineer November2017- Current to IOT Implementation manager from: • Manage and oversee new clients and project• Client Liaison• Present demo devices to new clients• Technical support during and after design phase• Set up of production lines• Training of staff in-house and on clients premises• Design of new IOT projects, mechanical and electronically• Liaise with manufacturers with new designs• Quality assurance after production phase• Installation of devices or management thereof• Control setup of Knox and management thereof• Handover of setup devices to clients• Process control• Traveling to different provinces to ensure client satisfaction • Creation of SOP’s and presentations• Oversee refurbishment process• Backup to Technicians with Device repairs Show less

• Quality Engineer & Refurbishment manager

  • May 2017 - Aug 2019

  Refurbishment Manager:• Reporting directly to the director• Take on new projects• Find new clients to do business with• Liaise with new clients • Ensure that all staff are abiding to the rules• Creation of business proposals for new business• Reporting on production • Finding ways to increase cost savingsQuality Manager:• Design of new processes and defining processes to increase productivity and cost saving• Research new methods of LCD’s and back cover refurbishment • Creating new processes and procedures • Analyzing faulty stock received from suppliers• Investigate faults on repaired devices returns• Implementing corrective and preventative action• Ensure high standard of quality workmanship is maintained within the workshop• Creating work instructions (SOP’s)• Creating of quality alerts to bring information across• Creating process flows of new processes• Serving as the returns technical analyst for Ackermans Show less



Booyco - Electronics (Pty) Ltd

• Repair and Quality Manager

  • Aug 2015 - Aug 2016

  Repairs Manager: • Reporting directly to the COO • Design of new processes and defining processes to increase productivity and cost saving • Creation of BER (Beyond Economical Repairs) process • Attending to all branch complaints and issues • Follow up of old jobs and PO’s • Creating of WIP analysis report • Finding ways to increase cost savings • Controlling methods of repair • Authorizing scrapping of damaged PCB’s • Finding of better equipment to increase overall repairs • Creating of more sufficient and accurate repair methods trough SOP’s Quality Manager: • Creating new processes and procedures within the process flows • Testing & calibrating all equipment • Analyzing faulty stock received from suppliers • Opening and investigating all non-conformances from production, repairs, mines and stores • Implementing corrective and preventative action • Controlling NCR’s and 8D CAPA’s • Ensure high standard of quality workmanship is maintained within the workshop • Creating work instructions (SOP’s) • Creating of quality alerts to bring information across • Creating of ESD Rosters and the maintaining of good ESD practice within the workshop • Inspecting material from the supplier • Finding and correction of errors in the system and processes • Creating process drafts Show less



Regenersis

• Consumer Services
• 200 - 300 Employee

• Production Manager (Landela Electronics)

  • Mar 2013 - Jul 2015

  Multichoice decoder repairs)• Part of project planning• Part of action trackers and deadlines• Implementation and creation of new system• Time and attendance• Creating time analysis for every process• Using time analysis sheet to define each process targets for operators• Defining processes to increase productivity and cost saving• Creating floor plan and processes reducing handling• Creating of BER (Beyond Economical Repairs) process• Client liaison between Pace and Multichoice• Creating reports for clients• Presenting monthly and every second weekly meetings to client management• Morning briefs with team leaders on production planning• Finding better equipment to increase overall quality• Attending to all staff issues• Implementation of corrective actions and continual improvement Show less

• Quality Assurance Engineer

  • Sep 2011 - Jul 2015

  P• Creating new procedures within the process flows and RIM’s requirements• Testing and calibrating all equipment• Analyzing bouncers, creating preventative actions and implementing new processes • Completion of all Fair assessments and reports• Ensure high standard of quality is maintained within the workshop• Applying good electronic knowledge to all lines where necessary• Completion of 8D’s for customer satisfaction• Creation of work instructions (SOP’s)• Creating of quality alerts to bring information across• Creating of ESD Rosters and the maintaining of good ESD practice with in the workshop. • Observing material usage to minimize cost to company• Advising on units deemed BER• Inspecting material from the supplier• Finding and correction of errors in the system and processes• Controlling documents in the quality management system (QMS)• Creation of process drafts• Creation of floor plans • Implementation of 5’S• Implementation of corrective actions and continual improvement Show less

• Senior Team Leader

  • Sep 2011 - Dec 2011

  • Setting up a new workshop - Part of project management• Coaching and training of new technicians• Training technicians on new models coming to the floor• Assessing new technicians on their abilities• Streamlining FIFO (first in first out)• Time and attendance observation• Targets Analysis and implementation• ESD implementation



Vodacom

• South Africa
• Telecommunications
• 700 & Above Employee

• Senior Technician

  • Oct 2008 - Aug 2011

  • Installing of GPRS and 3G repeaters at client's houses• Testing for proper signal of installed equipment • House and business roof equipment installer• Installation completed in and on top of roof • Use of ladders and scaffolds • Ensuring customer satisfaction with end product• Invoicing Vodacom for payment of done jobs

• Technician

  • Oct 2008 - Aug 2011

  • Repairing of all Nokia, Samsung, Sony Ericson, Motorola, Blackberry and iPhone models• Ensure that all ESD procedures are followed• Maintaining software PC's• Dealing with clients on a daily basis• Liaise with product specialist



Cell C

• South Africa
• Telecommunications
• 700 & Above Employee

• Sales Consultant

  • Feb 2008 - Sep 2008

  • Advising and processing of client upgrades • Advising and processing of new client contract • Assist clients with operation of new Cell phones, in store and over the phone • Support clients of queries over the phone • Support clients with account queries • Insert client information into Cell-C network portal • Update client information into Cell-C network portal • Advising and processing of client upgrades • Advising and processing of new client contract • Assist clients with operation of new Cell phones, in store and over the phone • Support clients of queries over the phone • Support clients with account queries • Insert client information into Cell-C network portal • Update client information into Cell-C network portal



MTN

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Technicians

  • Nov 2007 - Feb 2008

  • Setup new workshop for MTN and providing practical training to new technicians • Assisting with the implementation on new procedures of work flow in the workshop • Repairing of all Nokia phones from levels 1-4 • Conducting practical interviews on potential new technical staff • Setup new workshop for MTN and providing practical training to new technicians • Assisting with the implementation on new procedures of work flow in the workshop • Repairing of all Nokia phones from levels 1-4 • Conducting practical interviews on potential new technical staff • Setup new workshop for MTN and providing practical training to new technicians • Assisting with the implementation on new procedures of work flow in the workshop • Repairing of all Nokia phones from levels 1-4 • Conducting practical interviews on potential new technical staff • Setup new workshop for MTN and providing practical training to new technicians • Assisting with the implementation on new procedures of work flow in the workshop • Repairing of all Nokia phones from levels 1-4 • Conducting practical interviews on potential new technical staff • Setup new workshop for MTN and providing practical training to new technicians • Assisting with the implementation on new procedures of work flow in the workshop • Repairing of all Nokia phones from levels 1-4 • Conducting practical interviews on potential new technical staff • Setup new workshop for MTN and providing practical training to new technicians • Assisting with the implementation on new procedures of work flow in the workshop • Repairing of all Nokia phones from levels 1-4 • Conducting practical interviews on potential new technical staff • Setup new workshop for MTN and providing practical training to new technicians • Assisting with the implementation on new procedures of work flow in the workshop • Repairing of all Nokia phones from levels 1-4 • Conducting practical interviews on potential new technical staff Show less

• Installation Engineer (Sub Contractor)

  • Jul 2007 - Nov 2007

  • Installing of GPRS and 3G repeaters at client's houses • Testing for proper signal of installed equipment • House and business roof equipment installer • Installation completed in and on top of roof • Use of ladders and scaffolds • Ensuring customer satisfaction with end product • Invoicing Vodacom for payment of done jobs • Installing of GPRS and 3G repeaters at client's houses • Testing for proper signal of installed equipment • House and business roof equipment installer • Installation completed in and on top of roof • Use of ladders and scaffolds • Ensuring customer satisfaction with end product • Invoicing Vodacom for payment of done jobs



Exactmobile

• Telecommunications
• 1 - 100 Employee

• Line Manager

  • Sep 2001 - Feb 2007

  DUTIES: • Supervise, admin related and training • Repair of all 3GEN, 4GEN and 5GEN phones • Use of Oscilloscope, AM Generator, CMD, Wavetech, Spectrum Analyzer and diagrams • Advanced fault repairs and attend to clients. Team leader work function • ESD procedures are implemented and quality control • Verifying and authorizing of BER or possible replacement units • Assisting technicians with new TMS system, advanced repairs and any queries • Repair off all faulty jigs Show less



FNB South Africa

• South Africa
• Banking
• 700 & Above Employee

• Electronics Technician and Quality Assurer

  • Jun 1999 - Sep 2001

  • Repair of al speed points, CPU’s, modems and printers. • Quality checking and testing of all speed points, CPU’s, modems and printers • Repair of al speed points, CPU’s, modems and printers. • Quality checking and testing of all speed points, CPU’s, modems and printers



Spex Engineering

• United Kingdom

• Supervisor

  • Nov 1997 - May 1999

  • Plastic welding, set injection molding machine and extrusion machines. • Machine operator, stock control and customer relations. • Operating of the moulding & extrusion machine • Setting up moulds on injection moulding and extrusion machines • Assisting in electrical repairs & fault finding of electrical motor’s • Fault finding electrical machine failure and rewiring of defective parts and machines • Testing and replacement of circuit breakers, surge protectors & faulty elements • Assisting in the engineering department Show less



Durbanville Electronics

• Electrical Technician

  • Feb 1996 - Oct 1997

  • Repair of all household electronics and appliances • Repair and install antennas, Satellites dishes, intercom & gate motors • House and business roof equipment installer • Installation completed in and on top of roof • Use of ladders and scaffolds • Customer relations and satisfaction • Digging of trenches • Cutting of walls and concrete floors for installation of ducts • Tubing and wiring of houses and office blocks • Connecting of timers, 2 way switches, light dimmers etc • Electrical maintenance plugs, lights and stoves • Electrical Wiring of houses stoves, lights and plugs Show less