Jacob Lippel

Systems Engineer at Krueger Communications, Inc.
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Contact Information
Location
Waukesha, Wisconsin, United States, US

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Credentials

  • Mitel MiVoice Business
    Mitel
    Jul, 2022
    - Sep, 2024
  • MiCollab Technical Certification
    Mitel
    Jan, 2022
    - Sep, 2024
  • Advanced Certification
    3CX
    Oct, 2021
    - Sep, 2024
  • Intermediate Certification
    3CX
    Oct, 2021
    - Sep, 2024
  • Testout Network Pro
    TestOut Corporation
    Dec, 2019
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Engineer
      • Jan 2022 - Present

      MSP Environment; Manage Mitel UCS Servers; Tier 1 & 2 Support; Manage Users and Devices in AD Environments; Service Clients Remotely Through Connectwise Automate and Connectwise Manage; Monitor and configure Meraki Network Equipment MSP Environment; Manage Mitel UCS Servers; Tier 1 & 2 Support; Manage Users and Devices in AD Environments; Service Clients Remotely Through Connectwise Automate and Connectwise Manage; Monitor and configure Meraki Network Equipment

    • United States
    • Entertainment
    • 1 - 100 Employee
    • Security
      • Jun 2017 - Present

      Handle Security Base Operations; Dispatch Operations; Crowd Management; Monitor Camera's and Alarm Systems; Conduct Sweep of Grounds Handle Security Base Operations; Dispatch Operations; Crowd Management; Monitor Camera's and Alarm Systems; Conduct Sweep of Grounds

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Technician
      • Oct 2021 - Jan 2022

      Tier 1 & 2 Support; 3CX Engineering responsibilities - troubleshooting and configuring 3CX PBX; Service Clients Remotely through Automate; Service Tickets with Manage. Tier 1 & 2 Support; 3CX Engineering responsibilities - troubleshooting and configuring 3CX PBX; Service Clients Remotely through Automate; Service Tickets with Manage.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Technology Field Technician
      • Aug 2021 - Oct 2021

      Short term Contractor for TDR Testing with an EPIC EHR deployment Short term Contractor for TDR Testing with an EPIC EHR deployment

    • United States
    • Medical Practices
    • IT Help Desk Technician
      • Jun 2018 - Feb 2021

      Administered 1000+ Users and Device in an Active Directory Domain as well as a Google Suite For Education Environment; Group Policy Administration; File Server Administration; DHCP Administration; Server Administration; Cisco Unified Call Manager Administration; Cisco Router and Switch Administration; Terminated Transmission Media; Repaired Devices; Acted as a representative to companies for the District. Administered 1000+ Users and Device in an Active Directory Domain as well as a Google Suite For Education Environment; Group Policy Administration; File Server Administration; DHCP Administration; Server Administration; Cisco Unified Call Manager Administration; Cisco Router and Switch Administration; Terminated Transmission Media; Repaired Devices; Acted as a representative to companies for the District.

Education

  • Waukesha County Technical College
    Associate's degree, Information Technology
    2023 - 2026
  • Milwaukee Area Technical College
    N/A, Some IT Network Specialist
  • St francis public high school
    High School Diploma
    2014 - 2019

Community

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