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Jacob Creer

Owner, CEO &amp; Founder at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Creer Solutions, LLC</span>
Intro Book
IT professional with experience in customer service, technical support, and management.
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Location
Ogden, Utah, United States, US
Languages
  • English Native or bilingual proficiency
Skills
  • Customer Service
  • Microsoft Office
  • Troubleshooting
  • Management
  • Technical Support
  • Show all
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Bio

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Jacob Creer is a seasoned IT professional with extensive experience in customer service, technical support, and management. He holds a Bachelor of Business Administration (BBA) and an Associate of Software Development and Applied Science from ITT Technical Institute-Murray. Jacob is proficient in various skills, including Microsoft Office, troubleshooting, active directory, strategic planning, and SQL.

Credentials

  • Group Policy Fundamentals
    Pluralsight
  • PowerShell Toolmaking Fundamentals
    Pluralsight
  • PowerShell v3 Essentials for IT Admins Part 1
    Pluralsight
  • PowerShell v3 Essentials for IT Admins Part 2
    Pluralsight
  • PowerShell: Getting Started
    Pluralsight
  • TCP/IP and Networking Fundamentals for IT Pros
    Pluralsight
  • Windows 10 Client Administration
    Pluralsight
  • Windows Server 2012 R2 (70-410) Administer Active Directory
    Pluralsight
  • Windows Server 2012 R2 (70-412) Configure Active Directory
    Pluralsight

Experience

  • Creer Solutions, LLC
    • United States
    • Owner, CEO & Founder
      • Nov 2016 - Present
      • United States

      As a Professional Freelancer I work with clients all over the globe in many industries. I am an Excel Expert that specializes in data analysis and data manipulation. Businesses hire me to evaluate their books and provide solutions to complex formulas, consolidation and projects. To ensure I can o...

  • eSoftware Associates Inc
    • Greater New York City Area
    • Senior Engineer
      • Oct 2017 - Jan 2019
      • Greater New York City Area

      As a Senior Engineer for eSoftware Associates I work closely with clients building dynamic, custom excel solutions.

  • Smith Optics
    • Clearfield, Utah
    • IT Analyst
      • Aug 2014 - Jan 2017
      • Clearfield, Utah

      Accomplishments• Developed a Password Help Portal designed to assist users in understanding the difference between our parent company and uso The site has directly impacted the helpdesk by reducing the number of password tickets we have seen since the launch of the site• Build scripts for desktop...

  • PV Designer
    • Freelancer
      • 2016 - 2017
  • Unisys
    • Salt Lake City, UT
    • L2 Technical Resolutions Expert
      • Feb 2012 - Aug 2014
      • Salt Lake City, UT

      -Assists clients in trouble shooting software and hardware problems-Provides excellent customer service and uses variations of problem-solving skills and techniques to provide best service possible and resolve user issues the first time-Manages and operates project called orderNow which is an onl...

  • Smith Sport Optics
    • Clearfield, UT
    • Shipper/Picker/Packer, BOM Back-up Manager
      • Jul 2010 - Feb 2012
      • Clearfield, UT

      -Picked, packaged and shipped snow helmets throughout the U.S and internationally-Bill of Maintenance (BOM) backup manager providing managerial decisions and input with companies financial assets and bills for raw goods through to completed goods

  • US Army
    • Ft.Hood, TX
    • Aviation Operations Specialist
      • Sep 2006 - Dec 2009
      • Ft.Hood, TX

      -Planned, and tracked all helicopter (UH-60, AH-64 and CH-47) movements within MND-B Iraq during OIF 06’-08’ and OIF 09’. Conducted various operations at FT. HOOD, TX ranging from inventories, to item inspections, vehicle movement, and assisting soldiers going to school-Awards from 06’-09’ - Ira...

Education

  • 2012 - 2013
    ITT Technical Institute-Murray
  • 2010 - 2012
    ITT Technical Institute-Murray

Suggested Services

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Industry Focus. “Computer Software”

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