Jacmel Mera
Instructional Support Specialist at Columbia University School of Professional Studies- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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Bio
Experience
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Columbia University School of Professional Studies
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United States
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Higher Education
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200 - 300 Employee
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Instructional Support Specialist
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Jan 2023 - Present
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Westhab, Inc.
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United States
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Non-profit Organization Management
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100 - 200 Employee
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Program Assistant
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Jun 2020 - Dec 2022
Performed administrative duties such as typing reports, letters, memos, etc. Assisted with ordering office supplies and maintaining office inventory. Maintained accurate records, prepared reports and facilitated the flow of necessary paperwork. Prepared work orders for facility and updated DHS logs. Assisted in setting up and maintaining databases relating to the drop-in and shelter programs.
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Case Manager
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Dec 2021 - Mar 2022
Assess client’s needs, plan a course of action, link client’s to services and monitor their progress. Conduct intake and assessment process to orient client to the program and develop individual service plan reflections assessment needs and goals. Met bi-weekly with clients to assist with the achievement of individual service plan goals. Coordinated services with Housing Specialist, other staff and external partners. Provided advocacy for individual clients around entitlements and services.
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Administrative Assistant
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Jul 2019 - Mar 2020
Ensured workers arrive on time and are on site for their designation job location each day. Managed the input of all invoices for the month into SAGE Contractor 100, organized by job, vendor, and date. Ensured vendor statements and SAGE Contractor 100 records matched and were ready for payment. Ensured workers arrive on time and are on site for their designation job location each day. Managed the input of all invoices for the month into SAGE Contractor 100, organized by job, vendor, and date. Ensured vendor statements and SAGE Contractor 100 records matched and were ready for payment.
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Office Manager/Customer Service Representative
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Jul 2017 - Jun 2019
Handled client calls regarding new and existing accounts. Provided customers with additional information, such as pricing and delivery information. Spoke with customers by SMS and phone to organize workflow to meet customer’s schedule. Handled client calls regarding new and existing accounts. Provided customers with additional information, such as pricing and delivery information. Spoke with customers by SMS and phone to organize workflow to meet customer’s schedule.
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Education
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University at Albany, SUNY
Bachelor of Arts (B.A.), Communication, General