Experience

Quality Systems Srl

• IT Services and IT Consulting
• 1 - 100 Employee

• Planner

  • Jan 2018 - Present

  - Planning and management of corporate activities: in-house/webinar courses, audits and consultancy - Identification and allocation of resources to carry out customers activities - Supervision and formal preparation of teaching materials for in-house courses/webinars - Management of the Plinning platform for the control of business processes (activities) to be followed from their start to their invoicing - Preparation of customer intervention reports and billing statements for the activities invoicing



CISAS Sas di Lorenzo Monesi & C.

• Insurance Clerk

  • Jan 2016 - Oct 2017

  - Issuing and management of insurance policies - Filing and management of correspondence - Direct telephone and/or telematic contacts with customers - Issuing and management of insurance policies - Filing and management of correspondence - Direct telephone and/or telematic contacts with customers



Gianluca Geometra Riva

• Administrative Clerk

  • Sep 2012 - Oct 2015

  - Front office and switchboard management - Customer and supplier relations management - Documentation archive, telematic and paper correspondence management - Participation in condominium meetings with subsequent drafting of reports - Managing interventions and claims - Recording invoices, receipts, issuing slips and MAVs - Analysis of condominium bank accounts - Front office and switchboard management - Customer and supplier relations management - Documentation archive, telematic and paper correspondence management - Participation in condominium meetings with subsequent drafting of reports - Managing interventions and claims - Recording invoices, receipts, issuing slips and MAVs - Analysis of condominium bank accounts