Experience

Gateway One Lending & Finance

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business Data Analyst

  • Jun 2015 - Present

  Collect and analyze current operational metrics through database queries, production reports and communication with department managers. Interpret results of data aggregation and data mining to measure business risk. Perform analysis studies to maintain minimal corporate asset exposure, monitor key performance indicators to ensure long term results align to company's risk positions. Evaluate and develop new business reports and information that can be used to minimize risk. Assist in the proposal of business solutions to improve business performance, effectiveness and results.Conduct root-cause analysis on historical portfolio performance to align underwriting standards and loan servicing methodology to expected performance.Reports through SQL,Oracle, Tableau, Business objects,

• Loan Servicing Specialist

  • Sep 2013 - Jun 2015

  Backend Collection specialist Inbound and outbound calls 75 or more calls, negotiate with customers to make payments to cure delinquency.Perform extensive skip tracing on accounts with no contact info and review possible escalation: repossession, field chase, waiving fees, and other special processing for Supervisor review.Data input and verification of customer information



Newport Acceptance

• United States
• Financial Services
• 1 - 100 Employee

• Credit and Collections Specialist

  • Sep 2009 - Sep 2013

  Automotive Finance Lending and Finance Managed Auto Finance Loans, Accounts from 1st payment default to 180 days being past due. Repo/Skip Trace/ Insurance Claims/ Impounds/ Dealer Service. Customer Service, Collection Reviewed Credit Report, Analyzed Credit Risk and worked with customer over the phone and in face to face contact. Deficiency Balance and Court Appearances Automotive Finance Lending and Finance Managed Auto Finance Loans, Accounts from 1st payment default to 180 days being past due. Repo/Skip Trace/ Insurance Claims/ Impounds/ Dealer Service. Customer Service, Collection Reviewed Credit Report, Analyzed Credit Risk and worked with customer over the phone and in face to face contact. Deficiency Balance and Court Appearances



US Bureau of Recovery Inc

• Operations Manager

  • May 2007 - Jul 2009

  Reviewed and Created Budget, Payroll and ADP experience, some experience in SAP Managed, Recruited, Trained 18 employees Developed Strategies for new business, expansion and vendor management Property Preservation, Construction, Cleaning, Field Inspection and Reports for Banks and Finance Companies. Payroll and Accounts Receivables, Office Management Reviewed and Created Budget, Payroll and ADP experience, some experience in SAP Managed, Recruited, Trained 18 employees Developed Strategies for new business, expansion and vendor management Property Preservation, Construction, Cleaning, Field Inspection and Reports for Banks and Finance Companies. Payroll and Accounts Receivables, Office Management



Aventine Acquisitions

• Contract Analyst

  • Aug 2005 - Oct 2007

  •Assist in the management and administration of contract and outsourcing needs for multiple product lines, functional areas and departments in accordance with company policies and procedures. •Negotiate scopes of work and budgets directly with vendors. •Negotiate contract addenda and amendments as required. •Assist with the Clinical Trial Agreement budget negotiation process in collaboration with internal and external stakeholders. •Participate in creation and update of project budgets resulting from amendments. •Provide support for ongoing maintenance of a contract database. •Perform other activities or ad hoc tasks as required.



New Century Realty

• United States
• Real Estate
• 1 - 100 Employee

• Realtor and Loan Office

  • Aug 2004 - Oct 2006

  Worked from Local Real Estate Office when the Real Estate Industry was booming, Started as Loan Officer to review all loan paper work and verify credit and then as Open house assistant with Staging and Promotion until I was able to work as an Real Estate agent. Learned Self Branding Skills and Advertising, Loan Doc and Credit Analyzing, Door to Door Skills In Person and Phone Negotiation Skills. Worked from Local Real Estate Office when the Real Estate Industry was booming, Started as Loan Officer to review all loan paper work and verify credit and then as Open house assistant with Staging and Promotion until I was able to work as an Real Estate agent. Learned Self Branding Skills and Advertising, Loan Doc and Credit Analyzing, Door to Door Skills In Person and Phone Negotiation Skills.



Onyx Acceptance Corp, Collector

• Collector Team Lead

  • Aug 2001 - May 2005

  Dialer, 1st payment default to 20 day past due accounts; Helped Team reach goals in lowering delinquency in overall queue Helped Customer go over their finance agreement and type of loans Mailed Payment history and statements Dialer, 1st payment default to 20 day past due accounts; Helped Team reach goals in lowering delinquency in overall queue Helped Customer go over their finance agreement and type of loans Mailed Payment history and statements