Bio
Experience
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Service Strategy Solutions LLC
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St. Paul, Minnesota
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Managing Partner
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Jul 2013 - Present
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St. Paul, Minnesota
Supporting organizations to develop and implement cohesive service strategies.
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Owner
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Jan 2005 - Dec 2012
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United States
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Business Consulting and Services
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1 - 100 Employee
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Head of European Operations
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Aug 2010 - Sep 2012
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Master Licensee for Romania
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Dec 2008 - Sep 2012
Service Quality Institute SQI is the Global Leader in Quality Customer Service.www.servicequality.ro
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Country Manager
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Sep 2007 - Sep 2008
Property management for OPERA CENTER, BUCHAREST BUSINESS PARK and BUCHAREST WEST LOGISTIC PARK.Supervision and Coordination of local activities realted to Development of FLOREASCA BUSINESS PARK and BUCHAREST WEST LOGISTIC PARK.
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Food and Beverage Consultant
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Aug 2006 - Aug 2007
Development of Food Court Concept at Baneasa Shopping City
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Managing Director
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May 2005 - Aug 2006
Development of tourist related activities at the Royal Castle in Savarsin, Arad County, Romania
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Managing Director
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Aug 2000 - Feb 2005
Development of concepts within Food and Beverage service sector : restaurant (Phileas Fogg), coffee shops (Airborne Cafe) and canteen operations.
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Project Manager
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Sep 1991 - Aug 2000
Project Management / Coordination of all activities related to planning, building design, construction and operation start-up of newspaper printing plants in Norway (Schibsted Trykk, Bergens Tidende, Stavanger Aftenblad, Harstad Tidende, Fedrelandsvennen) and Sweden (Herenco, Sydsvenska Dagbladet...
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Education
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University of Bucharest
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2013 -PMI - Project Management Institute
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Primary School
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