Itzel Buffi

Reception Administrative Assistant at Vaziri Law Group A.P.C.
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Contact Information
Location
Los Angeles, California, United States, US
Languages
  • English -
  • Spanish -
  • French -
  • Italian Limited working proficiency
  • ASL Limited working proficiency

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Experience

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Reception Administrative Assistant
      • Aug 2023 - Present
    • United States
    • Automotive
    • 1 - 100 Employee
    • Account Servicing
      • Apr 2022 - Jun 2023

      Processed loan files and time-sensitive projects while maintaining high accuracy rate, leveraging efficiency to meet aggressive deadlines and exceed project goals Investigated credit disputes, retained evidence, and provided written documentation Validated or updated reporting of consumer debt in e-Oscar using AUD process Cross-trained to adapt and maximize efficiency to support departmental needs Meticulously fulfilled duties of multiple positions through various bank systems, including high volume of service requests, ensuring timely completion and client satisfaction Streamlined loan servicing operations and boosted process efficiency Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Specialist
      • Aug 2021 - Apr 2022

      Developed and strengthened customer loyalty through vigorous engagement and marketing strategies, including incentivization which increased customer retention rate Demonstrated proficiency in financial management and customer service, processing transactions, and maintaining daily bookkeeping records Restructured product distribution to align with store brand requirements, optimizing sales and enhancing customer experience Developed and strengthened customer loyalty through vigorous engagement and marketing strategies, including incentivization which increased customer retention rate Demonstrated proficiency in financial management and customer service, processing transactions, and maintaining daily bookkeeping records Restructured product distribution to align with store brand requirements, optimizing sales and enhancing customer experience

    • United States
    • Cosmetics
    • Administrative Assistant/ Web Site Developer
      • Jun 2018 - Jul 2020

      Designed and developed online websites for services and product display, enhancing brand visibility and online presence which resulted in increased customer acquisition Acquired proficiency in data science and advanced understanding of Squarespace’s capabilities and features, enabling efficient website maintenance and updates Managed and streamlined client timetables and transactions for services/products Improved user experience through coordinated social media marketing Designed and developed online websites for services and product display, enhancing brand visibility and online presence which resulted in increased customer acquisition Acquired proficiency in data science and advanced understanding of Squarespace’s capabilities and features, enabling efficient website maintenance and updates Managed and streamlined client timetables and transactions for services/products Improved user experience through coordinated social media marketing

    • United States
    • Alumni Relations Coordinator
      • Jan 2020 - Jun 2020

      Assisted with CSULB’s Annual Charity Fundraiser Campaign by coordinating with alumni for donations, resulting in tens of thousands of dollars raised within a semester Majorly Improved Calling Pool Reach & Organization, promptly became one of top earners Adapted to new remote work environment & Technology, assisted in training colleagues to successfully transition to remote workspace Assisted with CSULB’s Annual Charity Fundraiser Campaign by coordinating with alumni for donations, resulting in tens of thousands of dollars raised within a semester Majorly Improved Calling Pool Reach & Organization, promptly became one of top earners Adapted to new remote work environment & Technology, assisted in training colleagues to successfully transition to remote workspace

Education

  • California State University, Long Beach
    Bachelor's degree, International Business
    2016 - 2021
  • Pacific Palisades Charter High School
    High School
    2013 - 2016
  • College Sainte Clotilde
    2009 - 2013

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