Chief Operating Officer

• Feb 2023 - Present

Fractional COO, Healthcare Consultant

• May 2017 - Present

Leaning on the knowledge and experiences developed in prior positions, I provide consultant services to various healthcare organizations and facilities such as nursing homes, home care agencies, and software companies. Most projects are focused on general operations and communication challenges, and I utilize many EOS concepts in addressing those. Leaning on the knowledge and experiences developed in prior positions, I provide consultant services to various healthcare organizations and facilities such as nursing homes, home care agencies, and software companies. Most projects are focused on general operations and communication challenges, and I utilize many EOS concepts in addressing those.

Chief Operating Officer

• Nov 2019 - Dec 2022

Chief Administrative Officer

• Nov 2019 - Feb 2022

Therapy Staffing Manager

• Dec 2013 - Apr 2017

In the capacity of Assistant to the Director of Therapy Services, my responsibilities involved many facets of therapist staffing and management: recruitment and retention, salary/contract negotiation, and more. In this position, I gained comprehensive knowledge of HR and recruitment practices, HRIS systems, familiarity with Medicare/Medicaid regulations, therapist/assistant ratios; case mix index, etc. I also oversaw the coordination and management of medical record audits (ADR's) by… Show more In the capacity of Assistant to the Director of Therapy Services, my responsibilities involved many facets of therapist staffing and management: recruitment and retention, salary/contract negotiation, and more. In this position, I gained comprehensive knowledge of HR and recruitment practices, HRIS systems, familiarity with Medicare/Medicaid regulations, therapist/assistant ratios; case mix index, etc. I also oversaw the coordination and management of medical record audits (ADR's) by Medicare, Medicaid, and private insurance companies. Show less In the capacity of Assistant to the Director of Therapy Services, my responsibilities involved many facets of therapist staffing and management: recruitment and retention, salary/contract negotiation, and more. In this position, I gained comprehensive knowledge of HR and recruitment practices, HRIS systems, familiarity with Medicare/Medicaid regulations, therapist/assistant ratios; case mix index, etc. I also oversaw the coordination and management of medical record audits (ADR's) by… Show more In the capacity of Assistant to the Director of Therapy Services, my responsibilities involved many facets of therapist staffing and management: recruitment and retention, salary/contract negotiation, and more. In this position, I gained comprehensive knowledge of HR and recruitment practices, HRIS systems, familiarity with Medicare/Medicaid regulations, therapist/assistant ratios; case mix index, etc. I also oversaw the coordination and management of medical record audits (ADR's) by Medicare, Medicaid, and private insurance companies. Show less

Reconciliations Manager

• Feb 2012 - Dec 2013

Role carried exclusive responsibility for the reconciliation of over one hundred insurance bills on a monthly basis; investigating discrepancies and working closely with insurance providers and internal‐customers to: a) significantly minimize billing errors, and b) ensure that thousands of employees maintained proper coverage and had corresponding payroll deductions at all times.

Unemployment Claims Specialist

• Mar 2011 - Feb 2012

Provided comprehensive management of over 1,500 Unemployment Compensation claims filed by former employees of over 50 skilled nursing facilities located across the country, including mastery of varying Unemployment Insurance laws in eight states. Restructured claims management process in successful effort to mitigate clients’ costs of business associated with UI taxes and charges; at times, by tens of thousands of dollars each calendar quarter. At time position was transferred, successfully… Show more Provided comprehensive management of over 1,500 Unemployment Compensation claims filed by former employees of over 50 skilled nursing facilities located across the country, including mastery of varying Unemployment Insurance laws in eight states. Restructured claims management process in successful effort to mitigate clients’ costs of business associated with UI taxes and charges; at times, by tens of thousands of dollars each calendar quarter. At time position was transferred, successfully trained replacement to handle these processes.