Experience

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  Liquid Intelligent Technologies

  • Lusaka

  • Key Account Manager - Enterprise Business Unit

    • Mar 2019 - Present
    • Lusaka

    Responsibilities include the following:1. To generate sales for a portfolio of accounts and reach the company's sales target.2. To identify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling and cross-selling3. To manage and solve co...

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  Hai Zambia

  • Zambia
  • Technology, Information and Internet
  • 1 - 100 Employee

  • Enterprise Account Manager

    • Jun 2018 - Feb 2019

    Specific Responsibilities includes:1. Be the primary point of contact and build long-term relationships with customers2. Help customers through email, phone, and online presentations and in-person meetings.3. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.3. Ensure the timely and successful delivery of our solutions according to customer needs and objectives.4. Forecast and track key account metrics5. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis5. Monitor and analyze customers' usage of our product/service.6. Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships7. Liaise between the customer and internal teams

  • Retail Sales Executive - Fibroniks

    • Aug 2017 - May 2018

    Marketing and selling of internet on fiber.Customer service and management.Looking for/signing up new customers.After sale customer service.Making sure my team members reaches their monthly targets.Writing monthly sales reports.

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  Lusaka South Forest Department

  • Lusaka, Zambia

  • Graduate Student Intern

    • Jul 2016 - Aug 2016
    • Lusaka, Zambia

    Responsibilities included:• Monitoring beekeeping project in Kasenga Resettlement Area in Chongwe.• Issuing timber-cutting (logging) licenses.• Carrying out biodiversity and forest inventories in forest reserve number 27.• Maintenance of nurseries.• Planning and establishment of nurseries.• Carry...

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  Altitude Advertising Agency

  • Lusaka, Zambiia

  • Graduate Research Assistant

    • Feb 2016 - May 2016
    • Lusaka, Zambiia

    Carried out research on key company projects.Writing weekly competitive reports.Reporting to the account service executive.

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  Airtel Zambia

  • Airtel Zambia Head Office (HQ) - Lusaka

  • KYC and Airtel Mobile Money Ambassador.

    • Mar 2012 - Apr 2013
    • Airtel Zambia Head Office (HQ) - Lusaka

    Carried inventory on Airtel subscribers.Registered new sim cards and those subscribers that were not yet registered.Registered Airtel subscribers for Airtel mobile money.Carried out transactions in E-value with Airtel Mobile money subscribers and agents.