Iryna Stepanenko

Senior Account Manager at ITFin
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Contact Information
us****@****om
(386) 825-5501
Location
Tampa, Florida, United States, US

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Bio

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Experience

  • ITFin
    • United Kingdom
    • Business Consulting and Services
    • Senior Account Manager
      • Apr 2022 - Present

  • Golden Staff
    • Ukraine
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Key Account Manager
      • Jul 2021 - Apr 2022

      - Developing strong relationships with clients, identifying new business opportunities among existing customers;- Ensure the timely and successful delivery of solutions according to the customer's needs and objectives;- Managing our support staff to deliver, at clients' highest expectations. - Developing strong relationships with clients, identifying new business opportunities among existing customers;- Ensure the timely and successful delivery of solutions according to the customer's needs and objectives;- Managing our support staff to deliver, at clients' highest expectations.

  • BDC IT Venture Fund
    • Canada
    • Financial Services
    • Account Manager
      • Mar 2020 - Jul 2021

  • Ukraine International Airlines
    • Ukraine
    • Airlines and Aviation
    • 400 - 500 Employee
    • Customer Relations Manager
      • Jun 2018 - Mar 2020

      - The main responsibilities were dealing with the customers' inquiries, and simultaneously making decisions with regard to their compensation (delayed, cancelled, or overbooked flights) based specifically on the actual unique customer cases. - The main responsibilities were dealing with the customers' inquiries, and simultaneously making decisions with regard to their compensation (delayed, cancelled, or overbooked flights) based specifically on the actual unique customer cases.

  • Ukrtransaero
    • Translator
      • 2018 - 2018

Education

  • Kyiv National Linguistics University
    Bachelor's degree, Philology, Translation (English)
    2014 - 2018
  • National Aviation University
    Master's degree, Marketing
    2019 - 2020
  • Training center of Ukraine International Airlines
    Basics of passengers and baggage handling system
    2019 - 2019

Community

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