Innocent Tugume
Servicedesk Engineer at Constant IT- Claim this Profile
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Dutch Professional working proficiency
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English Professional working proficiency
Topline Score
Bio
Rosanna Nazir
Innocent is a great person and very responsible in his work. He is motivated and a hard worker. He is a very sportive and honest person. I'm glad I have met Innocent during my project World Smart College. He is still volunteering his time with the foundation when we need him.
Bert Baguma
I have worked with Innocent for two years in the start up of our internet business. He has proven to be a very reliable partner and used his marketing skills to attract more customers to our business. He was committed to the success of the business and his footprints still holds.
Rosanna Nazir
Innocent is a great person and very responsible in his work. He is motivated and a hard worker. He is a very sportive and honest person. I'm glad I have met Innocent during my project World Smart College. He is still volunteering his time with the foundation when we need him.
Bert Baguma
I have worked with Innocent for two years in the start up of our internet business. He has proven to be a very reliable partner and used his marketing skills to attract more customers to our business. He was committed to the success of the business and his footprints still holds.
Rosanna Nazir
Innocent is a great person and very responsible in his work. He is motivated and a hard worker. He is a very sportive and honest person. I'm glad I have met Innocent during my project World Smart College. He is still volunteering his time with the foundation when we need him.
Bert Baguma
I have worked with Innocent for two years in the start up of our internet business. He has proven to be a very reliable partner and used his marketing skills to attract more customers to our business. He was committed to the success of the business and his footprints still holds.
Rosanna Nazir
Innocent is a great person and very responsible in his work. He is motivated and a hard worker. He is a very sportive and honest person. I'm glad I have met Innocent during my project World Smart College. He is still volunteering his time with the foundation when we need him.
Bert Baguma
I have worked with Innocent for two years in the start up of our internet business. He has proven to be a very reliable partner and used his marketing skills to attract more customers to our business. He was committed to the success of the business and his footprints still holds.
Credentials
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MCSA: Windows 10
MicrosoftDec, 2016- Sep, 2024 -
MCSA: Windows 8
MicrosoftDec, 2016- Sep, 2024 -
Microsoft 365 Certified Teams Administrator Associate
MicrosoftOct, 2021- Sep, 2024 -
Microsoft 365 Certified: Modern Desktop Administrator Associate
MicrosoftSep, 2020- Sep, 2024
Experience
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Constant IT
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Servicedesk Engineer
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Dec 2020 - Present
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Media Assistant
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Jan 2020 - Present
In my free time I help in maintaining the website of our church Safe Haven Church (www.safehavenchurch.nl). In addition to that on some Sunday's I help with the streaming live recording camera for the service. In my free time I help in maintaining the website of our church Safe Haven Church (www.safehavenchurch.nl). In addition to that on some Sunday's I help with the streaming live recording camera for the service.
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Project Manager
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Mar 2015 - Present
Kyosiga Kyokungura One Voice Campaign was established to help people in developing countries in creating their own jobs through agriculture. www.kkovc.org Kyosiga Kyokungura One Voice Campaign was established to help people in developing countries in creating their own jobs through agriculture. www.kkovc.org
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Servicedesk Medewerker
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Jun 2013 - Dec 2020
Automatisering
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Servicedeskmedewerker
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Jun 2012 - Oct 2020
- Attending to customers questions- Supporting the work environment- Securing the work environment- On site support and offsite support
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Stagair Servicedesk Medewerker
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Jun 2012 - Jun 2013
- Responsible for solving all computer problems - software en hardware- Installation and configuration of workstations and servers- Keeping an eye on the remote monitoring software- Maintainance of workstations - running updates,control on viruses and licenses. -This is an article link that appeared in the company newsbrief about me: http://www.vbvb.nl/uncategorized/09-07-12-nieuwe-topstagiar-bij-vbvb/
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VluchtelingenWerk Nederland
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Netherlands
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Non-profit Organizations
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700 & Above Employee
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Trainee
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Apr 2011 - May 2014
Language training Language training
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Lotus Consultant
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Sep 2011 - Dec 2013
I am responsible training my colleagues how to use Lotuslive. Lotuslive is a secure IBM tool for online correspondence between companies , their business partners and clients. My responsibility is to make accounts for new users, input of data and securing this data. This is volunteer work that i do in my free time. www.it4wk.org( this project is finished) I am responsible training my colleagues how to use Lotuslive. Lotuslive is a secure IBM tool for online correspondence between companies , their business partners and clients. My responsibility is to make accounts for new users, input of data and securing this data. This is volunteer work that i do in my free time. www.it4wk.org( this project is finished)
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Vrouwen Aan Het Werk
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Netherlands
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Non-profit Organizations
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Social Network Administrator
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Sep 2011 - Dec 2013
I am responsible for the day to day update of the social network of the company. That is twitter and facebook, while observing company privacy rules and maintaining integrity of the company.
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Webteam Member
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Sep 2011 - Jun 2012
VAHW is a Non Government Organisation. It is 100% ran by volunteers (students and lecturers). I am one of the first students to run the World Smart College project. I was on the team that built the website for our project using CMS Joomla.
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Student
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Sep 2011 - Oct 2012
Planning the set up of the school, Website Designing using CMS Joomla,teaching new students how to use lotuslive,ITIL - I attended a 2 day workshop about Lotus Connections 2.5 Installation and Customization Planning the set up of the school, Website Designing using CMS Joomla,teaching new students how to use lotuslive,ITIL - I attended a 2 day workshop about Lotus Connections 2.5 Installation and Customization
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Independent
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Uganda
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International Trade and Development
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1 - 100 Employee
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Consultant
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Apr 2007 - Feb 2011
- During this time I was available for consultation about all computer problems from my colleagues - I did this on a volunteer basis so i was not charging any fee for my services because this was helping me to gain experience. Especially polishing up my dutch language in relation to IT. - I was solving both hardware and software problems - During this time I was available for consultation about all computer problems from my colleagues - I did this on a volunteer basis so i was not charging any fee for my services because this was helping me to gain experience. Especially polishing up my dutch language in relation to IT. - I was solving both hardware and software problems
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S&S Internet Cafe
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United States
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Restaurants
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Systems Administrator
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Feb 2005 - Apr 2007
Computer repair and mainteinance Software configuration Helping clients with Microsoft Office Teaching basic computer knoweledge and MS Office tools Planning the day today running of the business Computer repair and mainteinance Software configuration Helping clients with Microsoft Office Teaching basic computer knoweledge and MS Office tools Planning the day today running of the business
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Education
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2014 - 2016
MBO College Hilversum
Diploma, ICT -
2011 - 2012
ROC van Amsterdam
Diploma, Nederlandse als Tweede Taal -
2011 - 2012
World Smart College
IT Essentials Certificate, System, Networking, and LAN/WAN Management/Manager
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