Experience

Selman & Company

• United States
• Insurance
• 1 - 100 Employee

• Enrollment Team Leader

  • Jan 2022 - Present

  - Provides direction to 11 team members to include; processors, administrative, and enrollment support. - - Oversight of client record distribution and database - Escalation of incoming issues and concerns, internal/external to team. Oversight of staff training and development First point of contact/liaison for customer inquiries

• Enrollment Support Specialist

  • Jul 2017 - Dec 2021

  - Responds to client inquiries with clear communication in a timely manner - Work cross-departmentally to determine the needs of the client while working to improve client service delivery, identify trends, and make workflow improvement recommendations - Collects required documentation and client information to begin successful client onboarding process

• Client Service Administrator

  • Jun 2014 - Jun 2017

  - Responds to client inquires with clear communication in a timely manner -Proactively schedule internal and external client strategy meetings - Routinely send out client communication reports to assist in tracking trends

• Administrative Intern

  • Aug 2013 - May 2014

  - Anticipate office needs - Perform duties that support daily business practices including electronic file organization and maintenance


Cleveland Guardians
• United States
• Spectator Sports
• 700 & Above Employee
• Communications Intern

  • Apr 2023 - Present


SB Nation

• United States
• Online Audio and Video Media
• 200 - 300 Employee

• Contributing Writer

  • Nov 2020 - Present

  Drafting column ideas and pitch topics for discussion. Collaborating, using Chorus, to form topic discussions. Writing, editing, and producing stories for multiple digital platforms. Drafting column ideas and pitch topics for discussion. Collaborating, using Chorus, to form topic discussions. Writing, editing, and producing stories for multiple digital platforms.



Pitcher List

• United States
• Entertainment
• 1 - 100 Employee

• Contributing Writer

  • Nov 2022 - Present

  Drafting assigned topics into full-length columns. Pitching and writing about topics on all 30 MLB teams. Collaborating with team members for ideas on long-term article series Drafting assigned topics into full-length columns. Pitching and writing about topics on all 30 MLB teams. Collaborating with team members for ideas on long-term article series


The McPherson Post
• Freelance Sports Blogger

  • Sep 2018 - Present

BIGPLAY.com
• Brazil
• Advertising Services
• 1 - 100 Employee
• Contributing Writer

  • May 2019 - Sep 2019


Cleveland Sports Talk

• Advertising Services

• Senior Writer

  • Jan 2018 - May 2019

  Detailed coverage of various topics/events across multiple teams. Drafting column ideas and feature-length articles for broad audience. Research and confirm player/team statistics and current standings Detailed coverage of various topics/events across multiple teams. Drafting column ideas and feature-length articles for broad audience. Research and confirm player/team statistics and current standings


PARTA
• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee
• Bus Driver

  • Feb 2015 - May 2017