Experience

Gibbc Network

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Network and POS Technician

  • Sep 2017 - Present

  installed and upgraded network equipment (Lan, WIFI and WAN) Provided support and installation of VOIP and POS system network installed and upgraded network equipment (Lan, WIFI and WAN) Provided support and installation of VOIP and POS system network



Server Sitters

• Computer and Network Security
• 1 - 100 Employee

• System Admin & Software Developer

  • Apr 2014 - Nov 2016

  sysadmin for linux and windows server clusters, wrote and maintained scripts to update and install patches on system, ran security scan, and reviewed log files to troubleshoot and improve firewall, email delivery issues, as well as sources of high resource usage. sysadmin for linux and windows server clusters, wrote and maintained scripts to update and install patches on system, ran security scan, and reviewed log files to troubleshoot and improve firewall, email delivery issues, as well as sources of high resource usage.



Advantage Communications Inc.

• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Internet, Computer and Technical Support Specialist

  • Jan 2008 - Apr 2012

  ● Provided technical support for Internet Service Providers, telecom, university and hotel clients. ● Provided an exceptional customer service experience. ● Worked onsite and later promoted to the select remote team. ● Provided technical support for Internet Service Providers, telecom, university and hotel clients. ● Provided an exceptional customer service experience. ● Worked onsite and later promoted to the select remote team.



Other Ocean Interactive

• Canada
• Entertainment Providers
• 1 - 100 Employee

• Game QA Testing, Systems, Database, BugTracker & Research

  • Feb 2007 - Mar 2008

  ● Hired as an intern to launch the testing division. ● Researched testing solutions and implemented a bug tracking system using the open source program Trac. ● Setup testing and reporting procedures for the other testers which resulted in improved efficiency with a daily savings of 2-3 person hours for each of the testers. ● Used Subversion (SVN) to prepare the latest build for the test team. ● Acted as a liaison between the development and testing team. ● Hired as an intern to launch the testing division. ● Researched testing solutions and implemented a bug tracking system using the open source program Trac. ● Setup testing and reporting procedures for the other testers which resulted in improved efficiency with a daily savings of 2-3 person hours for each of the testers. ● Used Subversion (SVN) to prepare the latest build for the test team. ● Acted as a liaison between the development and testing team.