Ian Branch
Helpdesk/ Projects Engineer at Globalnet IT Innovations Ltd.- Claim this Profile
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Bio
Ruth Leonard
As a marketing person with limited IT knowledge you just dread having to go 'cap in hand' to the IT team with 'another problem' !..... Ian wasn't one of those people. Clearly expert in his field he managed to offer advice and help without so much as a raised eyebrow or a 'have you tried switching it off and on again?!' - Seriously though, a solid IT professional, helpful and welcoming also to myself as a new employee during my time at PMS. Ian would a great addition to any team both professionally, and to cheer morale.
Greg Moule
Ian has fully supported our Design & Marketing Dept for many years, an asset for I.T help & solutions. He is a trustworthy & proactive team member. Thank you for all the help 👍
Ruth Leonard
As a marketing person with limited IT knowledge you just dread having to go 'cap in hand' to the IT team with 'another problem' !..... Ian wasn't one of those people. Clearly expert in his field he managed to offer advice and help without so much as a raised eyebrow or a 'have you tried switching it off and on again?!' - Seriously though, a solid IT professional, helpful and welcoming also to myself as a new employee during my time at PMS. Ian would a great addition to any team both professionally, and to cheer morale.
Greg Moule
Ian has fully supported our Design & Marketing Dept for many years, an asset for I.T help & solutions. He is a trustworthy & proactive team member. Thank you for all the help 👍
Ruth Leonard
As a marketing person with limited IT knowledge you just dread having to go 'cap in hand' to the IT team with 'another problem' !..... Ian wasn't one of those people. Clearly expert in his field he managed to offer advice and help without so much as a raised eyebrow or a 'have you tried switching it off and on again?!' - Seriously though, a solid IT professional, helpful and welcoming also to myself as a new employee during my time at PMS. Ian would a great addition to any team both professionally, and to cheer morale.
Greg Moule
Ian has fully supported our Design & Marketing Dept for many years, an asset for I.T help & solutions. He is a trustworthy & proactive team member. Thank you for all the help 👍
Ruth Leonard
As a marketing person with limited IT knowledge you just dread having to go 'cap in hand' to the IT team with 'another problem' !..... Ian wasn't one of those people. Clearly expert in his field he managed to offer advice and help without so much as a raised eyebrow or a 'have you tried switching it off and on again?!' - Seriously though, a solid IT professional, helpful and welcoming also to myself as a new employee during my time at PMS. Ian would a great addition to any team both professionally, and to cheer morale.
Greg Moule
Ian has fully supported our Design & Marketing Dept for many years, an asset for I.T help & solutions. He is a trustworthy & proactive team member. Thank you for all the help 👍
Experience
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Globalnet IT Innovations Ltd.
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Helpdesk/ Projects Engineer
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Mar 2021 - Present
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IT Support
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Feb 2009 - Mar 2021
IT Support IT Support
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Safety Person
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Apr 2008 - Jan 2009
Safety Person Safety person for confined spaces which included watching oxygen levels and watching for fires. Safety Person Safety person for confined spaces which included watching oxygen levels and watching for fires.
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Veenine Ltd
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United Kingdom
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Business Consulting and Services
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IT Engineer
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Sep 2006 - Mar 2008
Providing 1st line support for all clients over the phone and via email. In charge of all server backups on a daily basis. Providing 1st line support for all clients over the phone and via email. In charge of all server backups on a daily basis.
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Cornhill Interiors
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United Kingdom
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IT Support
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2007 - 2008
Providing 1st line support for all clients over the phone and via email. In charge of all server backups on a daily basis. Providing 1st line support for all clients over the phone and via email. In charge of all server backups on a daily basis.
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Safety Person
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Apr 2006 - Aug 2006
Safety Person Safety person for confined spaces which included watching oxygen levels and watching for fires. Safety Person Safety person for confined spaces which included watching oxygen levels and watching for fires.
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Technical Support Supervisor
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Mar 2005 - Jan 2006
1st line support for several Internet service providers. (Fish, Unison, freemail) 1st line support for several Internet service providers. (Fish, Unison, freemail)
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TIME TAXIS
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United Kingdom
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Drivers mate/ Loading vans
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Aug 2004 - Feb 2005
Checking paperwork for the amount of items being delivered and loading vans. Checking paperwork for the amount of items being delivered and loading vans.
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The Computer Shop
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Support
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Oct 2003 - Aug 2004
Dealing with upgrades, peripherals and third party software. Viruses, internet problems and ISP's. Selling computers, laptops, printers and accessories. Dealing with finance agreements online and on the telephone. I also had the responsibility of being a key holder which involved opening and closing the shop and cashing the till up. Dealing with upgrades, peripherals and third party software. Viruses, internet problems and ISP's. Selling computers, laptops, printers and accessories. Dealing with finance agreements online and on the telephone. I also had the responsibility of being a key holder which involved opening and closing the shop and cashing the till up.
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Morgan Computer Co
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United States
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Software Development
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Sales Advisor
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Jun 2003 - Oct 2003
Selling computers, laptops and peripherals, which are best suited to the customer. Giving advice to customers when they have problems with their systems. General duties, which involve unloading and loading the company van, cleaning the work area and shelving. Selling computers, laptops and peripherals, which are best suited to the customer. Giving advice to customers when they have problems with their systems. General duties, which involve unloading and loading the company van, cleaning the work area and shelving.
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Holly Computers
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United Kingdom
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Computer Hardware
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IT Technician
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Oct 2002 - Feb 2003
Building computers to customer's requirements and repairing them. Providing Technical support on the telephone to customers. Building computers to customer's requirements and repairing them. Providing Technical support on the telephone to customers.
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Trainee I.T Technician
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Feb 2002 - May 2002
Duties that where carried out on a regular basis where building and testing of C.C.T.V machines. Updating and repairing of machines. Downloading video footage for clients. General computer maintenance in the offices. Duties that where carried out on a regular basis where building and testing of C.C.T.V machines. Updating and repairing of machines. Downloading video footage for clients. General computer maintenance in the offices.
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Trainee IT Technician
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Nov 2001 - Feb 2002
This involved looking after the School's network, by maintaining, repairing, installing new PCs and adding new hardware. I would keep the Schools website updated on a regular basis. I would also share my knowledge with other staff and pupils. Ian Branch - This involved looking after the School's network, by maintaining, repairing, installing new PCs and adding new hardware. I would keep the Schools website updated on a regular basis. I would also share my knowledge with other staff and pupils. Ian Branch -
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Education
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2001 - 2003
Basildon ITEC
Installing & Supporting IT Systems, Level 2 -
2000 - 2001
Thurrock College, Woodview, Grays Essex
Electronice Principles & Applications, Pass -
1995 - 2000
The Grays School, Grays, Essex
GCSE's
Community
