Experience

Signifi Solutions Inc.

• Canada
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Field Service Manager

  • Apr 2021 - Present

  • Working with our deployment partners globally to book resources and schedule deployments• Working directly with technicians and other service providers ensuring the scope of work is clearly defined and understood.• Refining our knowledge around deploying kiosks and updating required documentations with our Knowledge Management• Providing valuable feedback to our internal departments on problems encountered during kiosk installations.• Implementing Service processes within our Desk and with our vendors.

• Field Service Technician

  • Jul 2020 - Jun 2021

  • A trained professional engaged in performing the field installation and its maintenances. Responsible for the field operation, troubleshooting, repair and client training of devices in an assigned location. Visits also included training maintenance teams or other key colleagues on how to perform equipment maintenance.• Worked in delivering the service and customer assistance during field visits as per the client’s requirements. Managed all onsite fitting, patch-up, maintenance, and test cases. Preformed the diagnosis for the network and associated errors or technical issues and find the proper way out.


Wild Mikes III INC
• Food Server

  • Jun 2016 - Jul 2020