Honeylet Lamberte

Telesales Representative at AST Group of Companies
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Contact Information
Location
United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Telesales Representative
      • May 2019 - Present
    • Cashier
      • May 2015 - Apr 2017

      -As Person in Charge • Implement proper hygiene for staffs • Maintain cleanliness, disinfect and sanitize every work stationto avoid food contamination • Provide checklist for equipments to maintain ideal specification for storing food(hot and cold) • Handle customer complain, and take necessary action to prevent possible food poisoning outbreak • Ensure compliance with government requirements for operation • Daily inventory of stocks, food and materials needed for daily operation • Monitoring of restaurant’s overall maintenance, exhaust cleaning, air-condition maintenance, pest control and grease trapping schedules are tightly followed • Point of contact during Dubai municipality inspection -As cash desk clerk • Handle POS and back office • Taking orders and handle customer payments thru cash, card transactions and vouchers • Handle phone calls for pick-up, takeaway and delivery,prepare and dispatch orders for dining, takeaway and delivery • Tally receipts of store purchases and expenses with cash sales, filing of invoices and restaurant’s maintenance records • Prepare daily and monthly reports -Others • Provide suggestions for store improvement • Recommend menu offers for upselling food items • Helping with food preparations • Keep record of daily food wastage • Maintain the restaurant clean and tidy • Motivate staffs for better food quality and healthy work environment Show less

    • Sales
      • Jan 2014 - May 2015

      • Sales - Promote sales through field marketing and social media marketing. • Design event packages. • Photo, video editing and event presentation for clients availing packages. • Crew - Give proper orientation on how to use the simulation pods. • Technical assistance (computer troubleshooting and equipment maintenance ) • System configuration – game setup • Email correspondence • Inventory in-charge daily/monthly sales report preparation • Sales - Promote sales through field marketing and social media marketing. • Design event packages. • Photo, video editing and event presentation for clients availing packages. • Crew - Give proper orientation on how to use the simulation pods. • Technical assistance (computer troubleshooting and equipment maintenance ) • System configuration – game setup • Email correspondence • Inventory in-charge daily/monthly sales report preparation

    • Waitress
      • May 2013 - Jan 2014

      • Waitress - Greet and usher guest on their respective table. • Take orders, recommend daily specials up sell menu items. • Attend to customer's needs and request. • Ensure customer satisfaction by giving them world class service. • Handles customer’s payment thru cash, card and vouchers. • In-charge in handling the cash registry (POS) Attend telephone calls for reservation bookings, delivery orders, pick-up takeaway orders and online orders. • Ensuring that daily sales transactions are tallied and filed accordingly. • Filing of daily expenses. Endorsing cash daily sales to the manager. • Provide assistance for monthly sales inventory. • Others - Oversee buffet preparation Help maintain restaurant's cleanliness. • Help in drying up glasses, cutlery and other utensils. Show less

    • Computer Technician
      • Jul 2012 - Jan 2013

      • Install and connect computers and workstations in a network • Technical assistance (computer troubleshooting and equipment maintenance; hardware, software and network problems.) • Fix and repair PC’s, fix internet connectivity issues and install computer security programs. • Update online games, assist customers on PC problems. • Install and connect computers and workstations in a network • Technical assistance (computer troubleshooting and equipment maintenance; hardware, software and network problems.) • Fix and repair PC’s, fix internet connectivity issues and install computer security programs. • Update online games, assist customers on PC problems.

    • Investment Management
    • 1 - 100 Employee
    • Production Operator
      • Nov 2009 - Apr 2012

      • Wafer Inspector - Check wafer through light application; fluorescent, 16k watts, 200k watts and automatic microscope. • Encode defects in the system • Segregate machine caused defects from handling caused defects to determine machine's output and apply preventive measurements. • Wafer wash, surf scan, machine calibration, packing and preparation of necessary documents for shipment. • Wafer Inspector - Check wafer through light application; fluorescent, 16k watts, 200k watts and automatic microscope. • Encode defects in the system • Segregate machine caused defects from handling caused defects to determine machine's output and apply preventive measurements. • Wafer wash, surf scan, machine calibration, packing and preparation of necessary documents for shipment.

    • Production Operator
      • Apr 2008 - Mar 2009

      • Lens Inspector - Checking lens' defects through light application (16k watts) • Check lens' defects, scratch and striation and judge according to criteria. • Unload lenses from oven and segregate lenses according to power (grade). • Lens Inspector - Checking lens' defects through light application (16k watts) • Check lens' defects, scratch and striation and judge according to criteria. • Unload lenses from oven and segregate lenses according to power (grade).

    • Quality Assurance
      • May 2006 - Jan 2007

      • Quality Assurance - Flexible printed circuit (FPC) and Printed circuit board (PCB) related inspection. Checkpoints; solder ability, parts correctness, parts completeness, parts completion. • In-line sampling of products, data encoding. • Line auditing to ensure compliance with customer's requirements and enforce standard operating procedure. • Monitoring of machine's output. (Yield Rate) to avoid mass production of defected products. • Pre-run machine inspection. Checking of reeled parts code correctness before production. • Report product abnormality to QA engineer for immediate corrective action. • Recommend new standards for handling induced defects. Show less

    • Philippines
    • Oil and Gas
    • 1 - 100 Employee
    • Line Lead
      • Jul 2004 - May 2006

      • Line production in-charge. Handled multiple line products in single shift. • Provide awareness for operators on daily and monthly production target. • Recommend re-training, cross-training to extend operator's flexibility and ability to multi-task. • Monitoring of line machines during operation to reduce downtime during production hours. • Updating checklist for machine's maintenance record, request machine calibration if needed. • Implementing standard operation procedure at all times. • Motivate discipline to produce quality products. • Keep record of defects for machine yield rates. • Prepare daily reports in overall line performance. • Attend daily meetings with the supervisor and production manager for latest product orders and discuss production related matters. • Evaluate operator’s performance during annual evaluation. • Production Operator - (stator assembly) Front end operator, certified in twisting, press and inspection. Back end operator, certified in electrical testing. Show less

    • Production Operator
      • Jun 2003 - Dec 2003

      • Shaft Inspector - Checking shaft dimension based on criteria using microscope. • Monitor machine’s output and feedback to machine operator, refer adjustment if necessary to prevent mass production of defective products. • Shaft Inspector - Checking shaft dimension based on criteria using microscope. • Monitor machine’s output and feedback to machine operator, refer adjustment if necessary to prevent mass production of defective products.

    • Production Operator
      • Dec 2000 - May 2001

      • Function Test Operator - Testing of PCB board's functionality. Mother board, sound card and video card using function test machines. • Analyzing error through re-checking of flex cable connectivity and wire cables, if the defect was caused by connection or produced in-line production to prevent mass production. • Note down the error details if the board didn't pass the test. Defect information is essential for troubleshooting and record purposes to quantify the occurrence of certain defects. Show less

Education

  • Advance Technical Training Centre Inc
    Skill Training Certificate, Computer Technology/Computer Systems Technology
    2006 - 2007

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