Experience

West Metro Learning Connections
• United States
• Individual and Family Services
• 1 - 100 Employee
• Behavioral Health Technician

  • Nov 2021 - Present

Apple
• Indonesia
• Software Development
• 1 - 100 Employee
• Creative Pro

  • Aug 2018 - Nov 2021
• Creative

  • 2018 - 2018

  Encourages team and customer ongoing learning through Today at Apple sessions. Mentors team members on Apple services and products such as Apple ID ecosystem, art and design with Apple products, etc. Extensive knowledge of Apple products with the ability to connect relevant features and benefits to suit customer needs, as well as, able to make intriguing recommendations on how to take their devices further.

• Sales Specialist

  • Aug 2015 - 2018

  Brings small business in as a focus for team and customer awareness for art and design customers. Provides excellent customer service around purchasing Apple products and services. Able to maintain customer focus by practicing active listening and pairing the best and unique customer solution in terms of products, sessions, services, and product knowledge. Extensive knowledge around accessories sold in Apple stores and utilizes storytelling to bring products to life. Maintains a team focus by mentoring peers in art and design software and encouraging creativity in various passion focuses such as photography, music, and videography. Provides excellent customer service around purchasing Apple products and services. Able to maintain customer focus by practicing active listening and pairing the best and unique customer solution in terms of products, sessions, services, and product knowledge. Extensive knowledge around accessories sold in Apple stores and utilizes storytelling to bring products to life. Maintains a team focus by mentoring peers in art and design software and encouraging creativity in various passion focuses such as photography, music, and videography. Show less



Robson Technologies, Inc.

• United States
• Manufacturing
• 1 - 100 Employee

• Assembly Technician

  • 2014 - 2015

  Maintained open and effective communication with project teams to increase productivity. Worked efficiently under strict deadlines to make sure that customer orders were completed in a timely manner. Provided hands-on technical support and advice to all levels of personnel surrounding construction of projects. Collaborated with project teams to resolve product development and maintenance issues. Managed multiple project assignments simultaneously. Assembled socket fixtures and mounted them to print circuit boards. Cleaned equipment and maintained company clean rooms standards. Trained new employees on cleaning and assembly procedures. Helped maintain product inventory, as well as, providing organization solutions of product materials. Show less



Peet's Coffee

• Retail
• 700 & Above Employee

• Barista

  • 2009 - 2014

  Maintained customer focus through an extensive knowledge of products offered, services, and visual standards. Mentored and trained incoming employees. Certified in food health and safety standards. Maintained customer focus through an extensive knowledge of products offered, services, and visual standards. Mentored and trained incoming employees. Certified in food health and safety standards.