Heidi Ettanen

Local Chapter Co-Lead at DesignOps Assembly
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Contact Information
Location
Greater Stockholm Metropolitan Area, SE
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • Swedish Full professional proficiency
  • Spanish Professional working proficiency
  • French Limited working proficiency

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Bio

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5.0

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Hanna Nyström

A true fighter for the user! Heidi is excellent at finding and understanding the needs of the users and she always stands by them and argue their case in discussions in a really good way. I've attended several workshops and design sprints that she has facilitated and always leave them feeling excited and enlightened. Great person to work with! :)

Mathias Ericsson

Heidi is one of the most engaged and committed persons I’ve ever worked with, she always takes on any challenge with great energy and will to solve real problems. During our collaboration, she was pushing both me, the development team and our customers towards understanding our end users and how we can create real value for them. She is a skilled facilitator and is great at visualizing ideas and concepts that align peoples views and initiate the right discussions taking us forward in the process.

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Credentials

  • Learning Lab - DesignOps Leadership
    DesignOps Assembly
    Dec, 2022
    - Sep, 2024
  • H&M Coaching Program
    H&M Group
    Jan, 2022
    - Sep, 2024
  • Process Design and Facilitation
    Hyper Island
    Nov, 2018
    - Sep, 2024

Experience

    • Design Services
    • 1 - 100 Employee
    • Local Chapter Co-Lead
      • Mar 2023 - Present
    • United Arab Emirates
    • Advertising Services
    • 1 - 100 Employee
    • Design Operations Lead
      • Apr 2022 - Present

    • Design Ops Manager/ Ways of Working Expert
      • Sep 2021 - Apr 2022

    • Sweden
    • Software Development
    • 1 - 100 Employee
    • VP of Product
      • Jan 2021 - Jun 2021
    • Manager Innovation Strategy
      • Mar 2019 - Jan 2021
    • Manager Service Innovation
      • Nov 2018 - Jan 2021

    • Service & Concept Designer
      • Aug 2017 - Nov 2018

      A global community of designers, engineers, strategists, and innovators, we harmonise the disciplines to tell beautiful stories never heard before. Together we Discover, Design, and Deliver.

    • Sweden
    • Internet Publishing
    • 1 - 100 Employee
    • Art Director
      • Oct 2014 - Aug 2017

      Service design, UX and art direction in agile development teams for multiple clients. Wunderkraut provides end-to-end digital services from consultancy and service design to development and support. Service design, UX and art direction in agile development teams for multiple clients. Wunderkraut provides end-to-end digital services from consultancy and service design to development and support.

    • Finland
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Experience Designer
      • Dec 2013 - Apr 2014

      We help companies change for the better in internet-based economy. We find new markets and ways to compete. We design stunning experiences which don’t look or feel like services. No more brands without meaning, bad customer experiences, or complicated UIs. That’s our job - we solve first-world problems. We help companies change for the better in internet-based economy. We find new markets and ways to compete. We design stunning experiences which don’t look or feel like services. No more brands without meaning, bad customer experiences, or complicated UIs. That’s our job - we solve first-world problems.

    • Finland
    • Computer Games
    • 400 - 500 Employee
    • Product Developer
      • Sep 2013 - Jan 2014

      - Designing and developing merchandise product lines/collections and graphic style guides for Rovio's Angry Birds park concepts globally.- Improving Consumer Product's product approval process in Angry Birds promotional deals globally.- Brand developing and brand assurance

    • Product Developer, Consumer Goods
      • Jun 2012 - Dec 2013

      Product developer and desing category manager for Angry Birds licensed products globally for stationary, paper goods, party goods and seasonal decorations- Art directing multiple international design groups and co-operating with international licensees- Approving concepts, artwork, pre production and production samples. Supervising the entire production cycle of various kinds of products- Working closely with other in-house units such as publishing, animation and games to share and create products and artwork- Brand developing and brand assurance Show less

    • Graphic Designer
      • Feb 2012 - Jun 2012

      Licensing and merchandising department.Creating styleguides and brand guidelines for licensing needs.

    • Design Services
    • 1 - 100 Employee
    • Designer
      • Oct 2008 - Feb 2012

      Kuudes Kerros is a strategic brand design agency specializing in building brand strategies,service and product concepts and turning them into visual identities, packages and retail spaces. - Visual identities including brand manuals & graphic guidelines, marketing communications and retail spaces - Service design, consumer research - Editorial design - Packaging design - Marketing campaigns - Web pages and other digital applications - Photoshoots - Graphic finalization Show less

    • Graphic Designer
      • 2008 - 2008

      The Swedish Industrial Design Foundation aims to improve the awareness within the private and public sector of the importance of design as a competitive tool. I worked as a graphic designer in studio of eight multidisciplinary designers focusing on specific clients in the area of ecological and locally produced food. - Design team lead - Branding & Identity - Signage - Packaging design - Web design The Swedish Industrial Design Foundation aims to improve the awareness within the private and public sector of the importance of design as a competitive tool. I worked as a graphic designer in studio of eight multidisciplinary designers focusing on specific clients in the area of ecological and locally produced food. - Design team lead - Branding & Identity - Signage - Packaging design - Web design

    • Sweden
    • Construction
    • 700 & Above Employee
    • Designer, construction site visualisation
      • 2007 - 2008

      Skanska is an international company providing construction services, residential and commercial project development and public-private partnerships. My role was a Master’s Thesis commission about visualization of construction sites as part of city image including the following artistical assignements: • Creating and realizing a visualization project on Skanska construction site ”Horisontti” in Jyväskylä • Creating a visualization plan for the ”Hesperia” construction site in Helsinki. Show less

    • Human Resources Services
    • 100 - 200 Employee
    • Graphic Designer
      • 2005 - 2008

      Clients including Milk and Health ry (Maito ja Terveys), Turun Sanomat, University of Lapland, The Provincial Museum of Lapland. Clients including Milk and Health ry (Maito ja Terveys), Turun Sanomat, University of Lapland, The Provincial Museum of Lapland.

Education

  • Hyper Island
    Course, Process Design and Facilitation
    2018 - 2018
  • University of Lapland
    Master of Arts, Graphic Design
    2003 - 2008
  • Universidad Mayor
    MA, Graphic Design, Fine Arts
    2006 - 2007

Community

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