I am Heather Martin, a seasoned professional based in Franklin, Massachusetts, with a robust background in leadership, program management, and strategic planning. I hold an MBA in Information Systems & Finance from Carnegie Mellon University and a Bachelor's degree in Marketing and Management Information Systems from McGill University. Over the past 19 years, I have served as the Chief Operating Officer at 18Doors, where I successfully led the organization through significant growth and strategic transformation. Currently, I am the Vice President of Operations at March of Dimes, where I oversee enterprise operations and budget management. My expertise spans across nonprofits, marketing, and organizational development, and I am fluent in English. I am passionate about driving impactful initiatives and fostering organizational excellence.