Hayley Bell

Head of Leisure and Information Services at Trowbridge Town Council
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Contact Information
Location
Trowbridge, England, United Kingdom, UK

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5.0

/5.0
/ Based on 2 ratings
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Wali Rahman ACMI, AInstLM

I’ve known Hayley for several years and I’ve seen and benefited from the amazing projects she’s been leading for the community in Trowbridge and beyond. This has been from the perspective of a resident, a community volunteer, a member of the local basketball club and while working for Wiltshire Council. I’ve witnessed her selfless dedication to get better sports and recreational facilities for residents and the multiple events she’s organised such as the Trowbridge fun days and much more. Hayley is an amazing leader and excellent in all she does.

Rebecca Lockwood Norris

Hayley gives so much professionalism, energy and enthusiasm to her role. Hayley puts the community at the heart of what she does. Through effective and adaptive communication skills, Hayley ensures that opportunities and events are publicised to the residents and businesses of Trowbridge.

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Experience

    • Government Administration
    • 1 - 100 Employee
    • Head of Leisure and Information Services
      • May 2017 - Present

      As a senior leader, at Trowbridge Town Council with over 20 years experience, I work closely with the Mayor, their Deputy and our elected councillors to deliver the best results for the community we all serve.I lead my direct reports to be the best they can be, to inspire them in-turn to ensure my entire team feel trained and supported with the right tools to do the job. It is their leadership, our core values, and our shared strategic vision that has enabled a group of individuals to come together and shape our culture to deliver a high performing team.We work within robust financial governance to generate the best possible outcomes on all projects, events and our core day job.Through effective communication I am able to engage all stakeholders including The Council, The Town Clerk, Boards, Governance, Partner Organisations, and Volunteer Groups. We all, always put the customer at the heart of every decision.Through effective program management skills I am able to lead a number of functions, streams of work, projects and events on behalf of the town council.I find this very rewarding and it enables me to engage with all the schools, and volunteer groups, clubs and societies in the county town of Trowbridge.I am passionate about improving the environment in which we live, work, and educate our children. Which in turn, makes residents proud of where they live and encourages visitors to the area. Show less

    • Leisure Services Manager
      • May 2008 - Apr 2017

      I recruited, trained, and developed a new internal team, to ensure that we were able to consistently provide our local community with affordable and yet cost effective sporting and leisure opportunities. I initiated a collaborative approach across our community, which led to me influencing a wide range of partner organisations and volunteers to work towards shared goals.I acted on behalf of the Town Council across a number of cross party organisations which included, National Govering Bodies, Local Authorities, NHS and Education. I was also proud to be elected the chair of Trowbridge Sports Forum.Some of my key milestone successes were to initiate and embed community events which included , sport relief mile, street games, national play day and sports festivals. I also started the development of a number of future sporting facilities. I project managed successfully a number of large sporting projects to completion on time and to budget. I was able to build a close relationship across our region by working closely with all local schools in their development of sport and activities. This ensured they had access to our new team of highly qualified sports coaches. Show less

    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Personal Trainer and Sales Manager
      • Feb 2006 - May 2008
    • United Kingdom
    • Wellness and Fitness Services
    • Sales Consultant and Duty Manager
      • Aug 2000 - Feb 2006
    • National Sales Marketing Manager
      • Feb 1998 - Aug 2000

      To increase the membership sales and facility bookings for the complex, arrange meetings, conference and special events. Develop the marketing and promotion to increase cross sales and retention. To increase the membership sales and facility bookings for the complex, arrange meetings, conference and special events. Develop the marketing and promotion to increase cross sales and retention.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Sales Manager, Fitness Instructor, Duty Manager
      • 1998 - 2000

Education

  • University of Gloucestershire
    Community Governance: Local Council Management
    2016 - 2018
  • City & Guilds of London Art School
    Preparing to Teach in the Lifelong Learning Sector
  • Wiltshire College & University Centre
    Leisure and Toursium
    1996 - 1997
  • OCR
    Sports Development
    2010 -
  • Bath College
    Teaching Health and Fitness
  • Chartered Management Institute
    Chartered Management Institute, Foundation Degree

Community

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