Hayley Connors

CRM Implementation Manager at Gathering Momentum Ltd
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Contact Information
Location
Plymouth, England, United Kingdom, UK

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CRM Implementation Manager
      • Jun 2023 - Present

      Fulfilment of client CRM implementation and development projects from baselining and requirements gathering through implementation planning and management of dev ops to end-user training and product handover. Duties and Responsibilities: • Creation and management of project documentation. • Liaising with client representatives and line managers to achieve understanding and buy-in. • System configuration and managing change control documentation. • Data Management • Management of internal and external dev ops resources. • Creation and delivery of training materials and communication reports. Show less

    • United Kingdom
    • Education Management
    • 300 - 400 Employee
    • MIS administrator
      • Jul 2022 - Dec 2022

      This temporary summer position was extended to December 2022. Over the 6 months, I assisted the MIS team with a variety of administration tasks including: student enrolments, quality assurance reviews and updating ILRs. It was a pleasure to work with such a great team at the college. This temporary summer position was extended to December 2022. Over the 6 months, I assisted the MIS team with a variety of administration tasks including: student enrolments, quality assurance reviews and updating ILRs. It was a pleasure to work with such a great team at the college.

    • United Kingdom
    • Apparel & Fashion
    • 1 - 100 Employee
    • Key Account & Project Manager
      • Jan 2017 - Sep 2020

      Wholesale account manager, assisted in the managing of key projects for the company including implementing a new stock management system. Various support functions on reviewing and implementing policies and procedures within the company. Worked closely with company directors on various projects.

    • Senior Administrator
      • Jan 2013 - Jan 2017

      Administration support to various departments at Mandarin Creative including administration support for the directors. This role progressed onto looking after the Wholesale accounts.

    • United Kingdom
    • Printing Services
    • 1 - 100 Employee
    • Senior Administrator
      • Jan 2011 - Jan 2013

      Account managing and administrative responsibility for a set of key accounts

    • Sales and Finance Administrator
      • Mar 2010 - Mar 2011

      Administration responsibilities within the sales and finance departments

    • Office Administrator
      • Jan 2008 - Mar 2010

    • Office Junior
      • Jan 2007 - Jan 2008

      Office Administrator, various tasks to support the office.

Education

  • University of Plymouth
    Bachelor of Arts - BA, International Business Management (Top up)
    2022 - 2023
  • City College Plymouth
    FdA (Foundation Degree), Business Management
    2020 - 2022
  • University of Plymouth
    FdA, Business Management
    2020 - 2022
  • City College Plymouth
    NVQ, Business Administration
    2008 - 2008

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