Experience

DEPLOFY

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Product Manager

  • Oct 2022 - Present

  • Manage the product life cycle from inception to tactical activities • Devise feature, schedule and cost tradeoffs as solution nears completion • Drive solution sets across development teams through product requirements, contracting, positioning and roadmap definition • Manage the product life cycle from inception to tactical activities • Devise feature, schedule and cost tradeoffs as solution nears completion • Drive solution sets across development teams through product requirements, contracting, positioning and roadmap definition



LSEG (London Stock Exchange Group)

• United Kingdom
• Financial Services
• 700 & Above Employee

• Sr. Capability Specialist

  • Sep 2007 - Present

  Line of products and technologies: Quote to Cash, Entitlement’s systems, eCommerce Platforms, Middle tier platforms, CRM, ERP and Authentication/Authorization systems • Own and manage Quote to Cash business and technical and business requirements including level 1,2,3 process maps, to set the roadmap for a new standardized and automated process flow utilizing Salesforce Lightning, integrated with SAP (CRM and ECC), Informatica and EAI. The new process will manage current annual $6 B revenue stream. • Managed, from initiation to delivery, the migration and requirement analysis phases of current TR sites, across multiple functional business units, to utilize Adobe Experience Management platform integrated with SAP and Hybris for eCommerce for Europe and Latin America. • Advanced market requirements and captured customers’ enhancements into the products’ life cycles including the deployment of financial solutions and services into production environment (software, hardware, and networking details) serving 100,000 clients. • Drove the development of financial solutions across development, technical writing, sales, technical operations and networking teams; the solutions served 200,000 customers in production. • Collaborate with account managers and customers’ executive teams on resolving high profile issues. • Execute and manage demos and technical education sessions for customers, as well as, internal business units, senior management and technical teams in anticipation of new software and enhancement releases. • Managed the lifecycle of entitlements’ applications and solutions from inception to market release, including requirements, specifications, demos and market literature; examples of services include entitlement systems, centralized user warehouse, universal user validation, Web Entitlement updated, Self Entitlement Updater, and security SDKs. Show less



Mobius

• Software Development

• Senior Product Marketing Manager

  • Oct 2006 - Jun 2007

  Line of products: Content Archival, Integration & Management • Managed the entire product line life cycle from strategic planning/inception to tactical activities and release to production. • Devised feature, schedule and cost tradeoffs as product nears completion. • Drove solution sets across development teams (primarily Development/Engineering, Documentation and Marketing Communications) through product requirements, product contract, and positioning. roadmap definition and release planning, • Directed product feature function (customer and market research) and positioning (interpret market and new feature requirements) and wrote Market Requirements Documents (MRDs). • Planned and executed new releases including all the aspects of scheduling (along with Development), documentation (along with the Information Development team (ID)), release notes and product launches, etc. • Developed in-depth understanding of market and customer requirements as the basis for prioritizing future releases of the product line. • Programmed and managed release programs and captured early customer feedback into product life cycle. • Developed in-depth understanding of the way in which products are used by customers, and drove design of the product to support user roles and work flow. • Endorsed SWAT analysis to stay on top of the competitive product landscape; drove future product content to improve competitiveness of the product line – resulted in a 10% increase in customer’s satisfaction in the first year. • Developed a vision of the future of the product and work towards making that vision a reality. • Developed technical product installation, upgrade and support for demo construction, installation and setup of core software. • Built and maintained a deep understanding of target user groups and how their products fulfill their needs. • Trained both internal and external stakeholders about their product features, value and benefits. Show less



CA

• United States
• Arts & Crafts

• Product Manager

  • Jun 2005 - Oct 2006

  Line of products: Security and Enterprise Management• Authored white paper content and competitive intelligence for input into external documents produced by marketing. • Augmented marketing in launching products and field marketing to train the sales and other field personnel. • Advised on request for proposals (RFPs). • Represented CA at industry events and is involved in industry analyst's briefings. • Researched and developed the requirements to win in the marketplace for a product. • Collaborated with Development to determine product definition, requirements and long-term roadmap. • Forecaseted the most effective pricing and packaging for a product. • Led cross functional and technology teams.• Maintained relationships with industry analysts, press, R&D, Product Marketing, Partners, Sales, Corporate and Regional Marketing, and customers. • Gathered requirements for the product to introduce in future releases. • Researched and anticipated customer needs in current and potential market segments. • Supported the content generation for training of the field, channel, and end customers.• Assisted marketing and field marketing, produce training, positioning information• Developed product content (e.g. enrollment decks, success stories, external presentations, training material, FAQs) to educate, inspire and articulate the benefits of our products to the broader organization Show less

• Senior Development Manager

  • Jan 2002 - Jun 2005

  Line of products: Security• Managed development QA groups from new acquisitions – Pest Patrol, to release five new products• Developed integration processes and guidelines to streamline objectives and activities between acquisitions and Computer Associates• Supervised development teams' activities and projects for remote sites, and acted as the liaison between their locations and the headquarter office• Devised and created department strategies for R&D in general and development and support specifically Show less

• Senior QA Manager

  • Jan 2000 - Dec 2002

  Line of products: Security and Enterprise Management• Managed QA team of up to 10 QA Engineers - provided training for employees - conducted mid-year and annual reviews, and facilitated one-on-ones. • Authored and executed QA Project Plans for assigned projects, including:  eTrust Antivirus - Provided virus protection and security/policy management for enterprise networks. Related technologies: TCP/IP, RPC, Java, Windows, Unix, Exchange Servers, Lotus Notes Domino Servers, Linux S/390, Netware)  eTrust Antivirus Gateway – Provided virus protection on various standalone gateways, as well as third party security software vendors e.g. Microsoft ISA, Proxy servers, and Checkpoint firewalls. Related technologies: VPN, Firewalls, and Proxies.• Participated in product design reviews to provide advice on common errors and high-risk areas, suggest designs that facilitate testing.• Ensured that all project issues are reported to Development with adequate information to assist developers in identifying and correcting the problem.• Participated in and managed all types of software testing, such as functional, regression, and load testing• Maintained Quality Assurance related documentation including test plans, test results, and bug reports. • Maintained knowledge of new technology, Operating Systems, etc, in order to stay abreast of technological advances Show less

• QA Engineer - IT support Manager

  • Aug 1998 - Oct 2000

  Line of products: Security and Enterprise Management• Developed and executed test plans for a variety of network security products. Test plans covered functional, regression, and load testing.• Developed automated test suites using WinRunner, and several scripting languages. • Setup and configured production testing labs. required for testing software in the development phase, with different flavors of operating systems (NT - Win2000 - Linux - Netware - Cluster and Terminal servers - Windows 2003). Labs supported 250-300 nodes • Recorded issues into a defect-tracking system, followed-up and closed issues as supplied fixes were verified. Developed and documented processes and implemented inspection procedures (including Fagan inspections) at critical points in the development process to ensure that misunderstandings and oversights are caught early in the development process. • Established requirements and developed procedures for configuration management, to protect the integrity of the product, reduce the risk of lost effort, and enhance productivity • Established requirements, and developed procedures for project management, to enhance two-way communication and team interaction; to allow for forward planning, anticipation of risk, and preparation of timely contingency plans• Created and reviewed product documentation (manuals/Getting Started Guides) for technical accuracy Show less