Experience

Mitsubishi Motors Kuwait - Al Mulla Motors Co.

• Kuwait
• Retail Motor Vehicles
• 1 - 100 Employee

• Sales Supervisor

  • Aug 2022 - Present

• Branch Incharge

  • Aug 2012 - Jul 2022

  Product Experience OEM Experience Mitsubishi, Fuso ,CarMax, Chrysler Lubricants Gulf oil. Mitsubishi Genuine Batteries Eveready ,Forgo & CarMaxJob ResponsibilitiesBranch in charge . Mitsubishi motors al mulla groupAchieve financial objectives by up selling, discount control and promote accessories to meet monthly revenue targetsEnhance customer retention through consultation on customer needs & parts requirements, as per recommended maintenance schedule, to ensure long-term relationship with the customers.Coordinate with the Job controllers and Service Advisors on status of parts (availability/quotation/order/arrival), to ensure timely progress update of Vehicle to customers and to maintain the on-time-delivery commitment.Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience.Ensure open and closure of sale order/reservations to optimise stock level & revenue & mitigate the risk of financial loss on a daily basisEnsure accurate information capture of customer details on SAP for effective customer data managementEnsure 100% compliance with Standard Operating Procedures Show less