Harley McFeetors
Senior Manager, Configuration at ComplyWorks- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Calgary, Alberta, Canada, CA
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Experience
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ComplyWorks
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Manager, Configuration
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Sep 2022 - Present
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Manager of Configuration & Technical Support
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Jul 2021 - Sep 2022
Managing employees in Canada & USA supporting 3 platforms within the Veriforce network.
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Manager of Configuration
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Apr 2019 - Jul 2021
Moving away from the day-to-day configuration task in order to manage the team of 5 Configuration Specialists (Canada/USA). Tasks included QA/QC, Training, Coaching, Mentoring, Projection Planning, and interdepartmental collaboration.
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Configuration Specialist
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Aug 2014 - Apr 2019
Customizing and configuring the ComplyWorks platform based on employer client needs.
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Customer Support Representative
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Dec 2012 - Aug 2014
Assisting subscribers in a fast-paced environment via Phone, Email, and Live Chat
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Verification Specialist
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Jul 2012 - Dec 2012
Verification of subscriber data entry and documentation.
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Education
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Athabasca University Faculty of Business
Computer Programming
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