Experience

LNPG

• United States
• Computer Networking Products
• 1 - 100 Employee

• Membership Consultant

  • Jan 2019 - Present

  • Answering calls/emails from members and helping them with any quires/questions. • Setting up memberships and taking payments. • Calling members when expired to renew the membership. • Providing members with curtsy calls to assist with any concerns or questions they may have. • Dealing with unhappy customers and resolving the issues they may have to the best of my ability. • Attending meetings at different venues to discuss with potential members what we do as a company and how to join the association, whether this is face to face, over the phone or via email. Show less



Everyone Active - SLM

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Membership Administrator

  • Apr 2018 - Dec 2018

  • Setting up new members direct debits using CRM systems • Answering emails to sites and resolving their quires, e.g. refunding customers • Working under pressure to reach tight deadlines • Changing members memberships when requested • Working on Microsoft Word and Excel • Setting up new members direct debits using CRM systems • Answering emails to sites and resolving their quires, e.g. refunding customers • Working under pressure to reach tight deadlines • Changing members memberships when requested • Working on Microsoft Word and Excel



Money Active Ltd

• United Kingdom
• Advertising Services

• Financial Sales Consultant

  • Oct 2017 - Apr 2018

  • Handling and overseeing client’s financial claims under set daily targets. • Working under the Data Protection Act of 1998. • Operating under strict guidelines provided by the Ministry of Justice • Dealing with complaints and unhappy clients to a satisfactory conclusion. • Using a variety of different software's, including Microsoft Word. • Handling and overseeing client’s financial claims under set daily targets. • Working under the Data Protection Act of 1998. • Operating under strict guidelines provided by the Ministry of Justice • Dealing with complaints and unhappy clients to a satisfactory conclusion. • Using a variety of different software's, including Microsoft Word.



Flex Recruitment

• United Kingdom
• Human Resources Services

• Receptionist/Account Assistant/Administrator

  • Apr 2017 - Oct 2017

  • Serving mechanics parts when required quickly and promptly. • Answering customer and internal calls and dealing with them whether this is transferring to correct departments or dealing with the call myself. • Serving customers on the front counter and finding the correct parts they require on the system, picking the part and taking payment. • Picking parts for customers and mechanics. • Serving mechanics parts when required quickly and promptly. • Answering customer and internal calls and dealing with them whether this is transferring to correct departments or dealing with the call myself. • Serving customers on the front counter and finding the correct parts they require on the system, picking the part and taking payment. • Picking parts for customers and mechanics.



Paynes Garages | Finding the right vehicle for your business

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts Advisor

  • Jan 2017 - Apr 2017

  • Serving mechanics parts when required quickly and promptly. • Answering customer and internal calls and dealing with them whether this is transferring to correct departments or dealing with the call myself. • Serving customers on the front counter and finding the correct parts they require on the system, picking the part and taking payment. • Picking parts for customers and mechanics. • Serving mechanics parts when required quickly and promptly. • Answering customer and internal calls and dealing with them whether this is transferring to correct departments or dealing with the call myself. • Serving customers on the front counter and finding the correct parts they require on the system, picking the part and taking payment. • Picking parts for customers and mechanics.



Cadent Gas Limited

• United Kingdom
• Utilities
• 700 & Above Employee

• Customer Service Advisor

  • Apr 2014 - Oct 2016

  • Answering four different lines, which included; Gas Emergency Calls, M Number Line, Gas Distribution Helpline and General Enquiries. • Working as part of team and also as an individual. • Using CRM systems as well as various others. • Helping train new starts by them listening into my calls and answering any questions they have with something they do not understand. • After gaining new skills I helped listen into colleagues calls to identify any mistakes made and passing on feedback when required. Show less

• Financial Sales Consultant

  • Jan 2013 - Apr 2014

  • Handling and overseeing client’s financial claims under set daily targets. • Working under the Data Protection Act of 1998. • Operating under strict guidelines provided by the Ministry of Justice • Dealing with complaints and unhappy clients to a satisfactory conclusion. • Using a variety of different software's, including Microsoft Word. • Handling and overseeing client’s financial claims under set daily targets. • Working under the Data Protection Act of 1998. • Operating under strict guidelines provided by the Ministry of Justice • Dealing with complaints and unhappy clients to a satisfactory conclusion. • Using a variety of different software's, including Microsoft Word.

• Parts Advisor

  • Jan 2011 - Dec 2012

  • Picking and packing. • Serving customers face to face, invoicing and handling cash. • Shipping orders to customers under tight deadlines. • Using eBay to sell parts and monitoring transactions. • Working in a team answering telephone calls and replying to customers enquiry via email. • Picking and packing. • Serving customers face to face, invoicing and handling cash. • Shipping orders to customers under tight deadlines. • Using eBay to sell parts and monitoring transactions. • Working in a team answering telephone calls and replying to customers enquiry via email.