HR & Office Manager

• Mar 2021 - Present

- Develop and implement HR policies, procedures, and best practices to ensure compliance with relevant employment laws and regulations. - Manage the recruitment process, including job postings, screening resumes, conducting interviews, and onboarding new employees. - Administer employee benefits programs and provide guidance on benefits-related inquiries. - Oversee employee performance evaluations and assist in the development of performance improvement plans. - Handle employee relations issues, mediating disputes, and providing guidance on conflict resolution. - Maintain accurate records of employee attendance, leave, and personal information. - Stay up-to-date with industry trends and changes in employment laws to ensure the company's HR practices are current. - Supervise office support staff and ensure their productivity and performance meet company standards. - Oversee office maintenance and coordinate repairs and renovations as needed. - Manage office supplies, inventory, and vendor relationships to ensure a well-maintained and efficient workplace. - Organize and plan company events, meetings, and training sessions. - Collaborate with department heads to ensure the office environment supports the company's goals and culture. - Assist in developing and managing office budgets. - Handle general administrative tasks such as managing phone calls, emails, and correspondence. - Maintain organized filing systems and ensure the confidentiality of sensitive information. - Support executives and senior management with various administrative tasks as needed. Show less

Senior HR Specialist

• Jun 2014 - Nov 2020

- Handle the Recruitment process of both Lebanon and Iraq operations starting from identifying manpower needs, understanding the role and scope of work, writing and updating job descriptions when needed, updating the process as convenient, screening, interviewing, background checks, offers negotiation & preparation & Induction/Orientation. - Compile personnel records and maintain an updated file for each employee, enclosing all related documents. - Handle the preparation of documents related to employees, NSSF Registration, insurance, salary certificates, recommendation and employment letters. - Build good relations with the team and try to solve any conflict or misunderstanding on the spot in order to keep employees motivated. - Maintain high level of employees’ engagement to improve productivity, enthusiasm and efficiency and reduce staff turnover. - Handle the attendance records, absences, sick leaves and annual leaves for monthly Payroll preparation. - Conduct periodical performance evaluations and appraisals in liaison with Head of Departments and the management. - Create a yearly training plan and coordinate with training agencies/assessment centers. - Update the training plan periodically during the year based on trainings achieved or any upcoming trainings needed. - Perform miscellaneous in house training for employees. - Apply the Internal rules and regulations of the company (warnings, disciplinary actions, memos, notifications). - Conduct exit interviewers and handle the exit process. - Guarantee a proper handover of tasks between leavers and new joiners. Additional Miscellaneous Tasks: - Handle the Quality Management System implementation (ISO 9001-2015), in addition to conducting internal audits to ensure the proper execution of the process and procedures. - Overseeing and/or handling office management and different administrative tasks. - Management of the New filing system and handling the proper follow up on its execution (soft and hard copies) Show less

Senior Lead Coordinator

• Jun 2012 - Mar 2014

- Coordinate with the Editor in Chief to review and finalize content for each issue. - Capture and produce providers’ related content including Training Calendar and HR News & Events. - Coordinate with Translator, when needed, the Arabic and/or English production of Content. - Coordinate with Graphic Designer for the production of each issue and relevant supplements including coordination of Ads space allocation and content graphics. - Coordinate with the Printing Press for submission, printing and delivery of new issue. - Coordinate and manage all Media Partnership Agreements including print ads and online ads allocations, mass emails, shipping of issues to events, etc. - Manage Ads Calendar along with the acquisition of Ads Files and other material from advertisers. - Prepare and continuously update the Magazine’s Advertisement Rates, prepare and negotiate Advertisement space quotations in coordination with the Managing Director. - Liaise with the Magazine distributors and shippers to ensure timely delivery of the Magazine to all subscribers and other relevant destinations. - Build and maintain the Magazine’s subscribers and potential subscribers database and ensure that it is continuously updated. - Handle all Customer Relations and Suppliers affairs for the Magazine. - Coordinate and administer all Magazine Website affairs (uploading and offloading content, banner ads, etc.). - Contribute to sustaining the marketing and visibility of the Magazine online and in print through the usage of social media and other tools. - Contribute to business development activities related to acquiring and maintaining subscribers and advertisers. - Liaise with the Accounting Section for all matters related to Accounting . - Handle the day to day administration affairs of the magazine. - Coordinate with the Ministry of Communication and the Press Syndicate when necessary and on relevant matters. Show less

Recruitment Specialist

• Jan 2008 - Jun 2012

- Handling both local and regional/international recruitment. - Receive vacancy details (junior to senior level) from employers. - Meet & discuss with the clients the job requirements & packages offered. - Screen applicants for basic compliance with the position qualifications. - Short list candidates before employers interview them. - Interview candidates up to supervisors level and assess all their certificates and testimonials. - Perform candidates’ background checks where relevant. - Headhunt, find and approach candidates for executive or specialist jobs. - Follow up with both candidates and employers before and after the interview, and provide feedback at all times - Outsourcing; handling temporary placements and/or project based recruitment. Show less

Receptionist (Outsourced by Management Plus Recruiters)

• May 2007 - Dec 2007