Director of Logistics

• Oct 2022 - Present

Logistics Manager North America

• Jun 2021 - Oct 2022

Supply Chain Management

• Aug 2019 - Oct 2022

Operations Supervisor

• Oct 2020 - Jun 2021

Propietario gerente

• Aug 2018 - Mar 2020

Propietario gerente

• Aug 2018 - Aug 2018

Warehouse Supervisor

• Mar 2019 - Aug 2019

Worked with VP of Operations as assistant to develop new logistics metrics in order to optimize operations, and design better warehouse layout to smooth receiving and delivery processes. Worked with VP of Operations as assistant to develop new logistics metrics in order to optimize operations, and design better warehouse layout to smooth receiving and delivery processes.

Supply Chain Professional

• Jul 2017 - Aug 2018

-3PL Operations role. -Help in the implementation, setup, design, structure and layout of the warehouse building in order to meet customer expectations. -Schedule the labor requirements for the shift to ensure production goals are met within the budgeted cost structure. -Flag priority orders and revise schedules to meet outbound orders. -Ensure the sequences of orders are picked based on priority shipments and priority customers therefore reducing extensive waiting times for drivers, RUSH orders and late deliveries. -Hold team accountable for ensuring proper receiving, put away, picking, packing, shipping and reverse logistics procedures are followed, and that all production meets or exceeds Client's quality standards. -Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift. -Provide daily feedback to employees through coaching and administer performance appraisals. Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation. -Maintain close interaction with customers to develop strong relationships while assessing service requirements. -Maintain a clean and safe work environment. Show less

Operations Flow Supervisor

• Feb 2016 - Jul 2017

-Leads with a collaborative approach across shifts and supports a team of Associates in the execution of the plans and objectives, within the timelines, constrains, and available resources. -Responsible for aligning and implementing departmental plans daily, weekly and 3-6 months out, -Identifies and addresses potential department obstacles to meet daily and weekly production requirements. -Plans for and responds to plans for current production and seasonal fluctuations to ensure effective execution to set targets and production plans. -Utilizes and leverages data and information to provide direction and achievement of daily, weekly, and monthly targets. -Continually looks for and actions process and accuracy improvement opportunities while maintaining a cross functional and cross shift mindset. -Responsible for driving the identified priorities in priority sequence while addressing obstacles. -Recognizes and addresses department inter-dependencies, and implications of process/ business changes to ensure efficient flow of merchandise. -Accurately assesses Associate productivity and performance, and provides appropriate training, coaching and development opportunities through hands-on involvement and providing specific and timely feedback. -Builds effective and collaborative partnerships across departments and shifts to achieve business goals and objectives and maximize efficiencies. Organizes, plans, and ensures work assignments are allocate and assigned appropriately, and monitors adherence to establishes work methods, and operational/ health and safety standards. -Utilizes the Collective Bargain Agreement to maximize business flexibility, while promoting positive Associate labour relations. Show less

Area Manager (e-commerce)

• Sep 2015 - Jan 2016

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools.

E-commerce Supervisor

• Oct 2014 - Sep 2015

• Manage the flow of product to ensure the timely and accurate processing of merchandise through the logistics centre. • Develop daily plans to ensure forecasts and productivity objectives are met. • Provide leadership, direction and on-going coaching to a group of 20 to 30 associates to ensure consistent achievement. • Maintain communication programs including daily associate meetings, performance discussions and support of employee recognition programs. • Daily review and maintenance of required reports. • Reinforce and demonstrate a positive health and safety attitude through support and enforcement of health and safety policies. Show less

Bilingual Distributor Service Training Supervisor (English/Spanish)

• Aug 2006 - Mar 2011

Creation and identification of KPI's to track employee performance increasing efficiency in 4% above the expectations. Accountable for coach and train Distributor Service personnel to provide highest quality to Distributors and Stakeholders. Most of the trained staff members met company expectation in less than one month. Prepared and performed performance appraisals for employees and follow up their progress. Creation and identification of KPI's to track employee performance increasing efficiency in 4% above the expectations. Accountable for coach and train Distributor Service personnel to provide highest quality to Distributors and Stakeholders. Most of the trained staff members met company expectation in less than one month. Prepared and performed performance appraisals for employees and follow up their progress.