Experience

The Ashe Hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Food And Beverage

  • Aug 2018 - Present

  - Coordinating and managing the service of 3 busy restaurants & bars, ensuring high standards. - Working for large tours & events of up to 250 pax, running bar for large events (Rose of Tralee, Weddings, Milestone life events, Christmas Parties, Gin Festivals). - Co-responding with higher management to ensure high productivity levels (e.g. beverage service, room service restaurant opening/closing and Covid operational procedures). - Monitoring staffing levels and assisting Senior management in operational cost control. - Coordinating front and back of house teams – to ensure communication is mutual for both teams and service runs smoothly. - Carrying out all necessary procedures to ensure smooth operations of busy town center restaurant e.g. mise en place, cleaning procedures, receiving orders/storage.



The Imperial Hotel

• Hospitality
• 100 - 200 Employee

• Food And Beverage Supervisor

  • Sep 2017 - Aug 2018

  - Supervising, on-boarding and training of staff, coordinating front and back of house teams. - Coordinating and managing busy front and back of house areas during beverage, take-away, lunch and dinner service, ensuring high standards & appearance. - Supervising, on-boarding and training of staff, coordinating front and back of house teams. - Coordinating and managing busy front and back of house areas during beverage, take-away, lunch and dinner service, ensuring high standards & appearance.



The Abbey Inn

• United Kingdom

• Food and Beverage Manager

  • Jul 2010 - Sep 2017

  - Starting as glass collector, then progressing through bar & restaurant in roles as waiter, bartender, barista, beverage server, runner, restaurant supervisor up to Operations Manager. - Procurement and Ordering of stock – working directly with invoicing systems and suppliers to control on a daily basis ensuring stock levels are well monitored and maintained. - Assisting in every aspect of running Major Bar & Restaurant in Capital town centre. - Management of Staff rotas, Budgets, Health & Safety, Waste Management & loss calculation. - Customer Service Champion, resolving customer complaints to ensure they leave happy and satisfied with service, welcoming and greeting guests.