Experience

Dorsata

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• President and Chief Operating Officer

  • Jan 2019 - 5 years

  Greater Minneapolis-St. Paul Area At Dorsata, we’ve reimagined the electronic health record experience to provide women’s health care providers, life sciences, and health plans with better point-of-care technology and clinical data. Built in consultation with hundreds of ob-gyns, our EHR tool embeds natively in the obstetrics workflow to improve patient care and aggregate rich and structured clinical data—across a nationwide network of providers and patients.



GTS Consulting, LLC

• United States

• Principal

  • Mar 2018 - 5 years 10 months

  Greater Minneapolis-St. Paul Area Available for management consulting engagements. Expertise in managed care, operations, technology, and sales.



Bright Health

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Chief Administrative Officer

  • Nov 2016 - Feb 2018

  Greater Minneapolis-St. Paul Area Responsible for building and maintaining Bright Health's administrative operations (enrollment, billing, contact center, claims, network operations) as well as corporate PMO, testing, and quality. This includes both Commercial (ACA) and Medicare Advantage lines of business. In addition, serve as a consultant on network development, bid design, sales, marketing and clinical operations. • Led the selection of an administrative technology and outsourcing partner. • Hired key subject… Show more Responsible for building and maintaining Bright Health's administrative operations (enrollment, billing, contact center, claims, network operations) as well as corporate PMO, testing, and quality. This includes both Commercial (ACA) and Medicare Advantage lines of business. In addition, serve as a consultant on network development, bid design, sales, marketing and clinical operations. • Led the selection of an administrative technology and outsourcing partner. • Hired key subject matter experts in claims, enrollment, appeals & grievances, and technology. • Lead a team of project managers and analysts who are driving the completion of the build program. Show less



Avalon Healthcare Solutions

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Chief Operating Officer

  • Oct 2014 - Nov 2016

  Tampa/St. Petersburg, Florida Area Avalon is a laboratory benefit management company that utilizes clinically-based policies and technology to improve outcomes and effectiveness within the outpatient, fee-for-service laboratory arena. As COO, responsible for IT, claims and provider operations, pre-service authorization, clinical operations, patient collections, and client implementations. Joined Avalon prior to first client and was responsible for building all administrative operations capabilities as well as… Show more Avalon is a laboratory benefit management company that utilizes clinically-based policies and technology to improve outcomes and effectiveness within the outpatient, fee-for-service laboratory arena. As COO, responsible for IT, claims and provider operations, pre-service authorization, clinical operations, patient collections, and client implementations. Joined Avalon prior to first client and was responsible for building all administrative operations capabilities as well as custom IT solutions for claim editing. Successfully implemented first client and built the foundational technology and operations for this ground up company. Show less



UnitedHealth Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Vice President, Optum Retiree Exchange Solutions

  • Jun 2013 - May 2014

  Greater Minneapolis-St. Paul Area Responsible for defining and implementing Optum’s retiree health insurance exchange business strategy. Led a team of product, consumer experience, and sales leaders as well as directed the efforts of Information Technology, Operations, and other shared services partners. Initially joined this team to recover and reestablish myCustomHealth, a group retiree transition exchange offering.

• Chief Operating Officer, Medicare and Retirement

  • Jan 2012 - Jun 2013

  Greater Minneapolis-St. Paul Area This segment of UnitedHealthcare has annual revenues of more than $40 billion and serves over 10 million members. As COO, was responsible for ensuring operational discipline and efficient and effective delivery of high-quality care to the health plan’s membership. In addition to leading operational strategy for the business’s Medicare product portfolio, managed Medicare & Retirement’s relationship with the shared services organizations that execute the operations strategy.

• VP Sales Strategy, Planning, & Operations

  • Feb 2007 - Jan 2012

  Greater Minneapolis-St. Paul Area This organization of 30,000 agents sells Medicare Advantage, Medicare Part D, and Medicare Supplement Plans to seniors across the country through four agent channels: Telesales, Field Marketing Organizations (brokers), independent captive agents, and employed field representatives. Oversaw all “home office” functions for the sales organization including 600 professional and support staff and a telesales organization that seasonally adjusted from 500 to 3,500 agents.



COMSYS

• Sweden
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Managing Director

  • Sep 2001 - Jan 2007

  Greater Minneapolis-St. Paul Area Hired in September 2001 to turn around a struggling branch for this $600M national IT consulting firm. In a very difficult economy led a sinking operation to a growing and profitable business. Managed a staff of approximately 120 people and P/L responsibility for a $13M annual budget.



Xpedior

• Information Technology & Services

• Senior Director

  • Jan 2000 - Mar 2001

  Greater Minneapolis-St. Paul Area Director responsible for all aspects of professional services business. Hired to start eBusiness Services Practice in Minneapolis/St. Paul for this $230M public company in February 2000. Prior to joining Xpedior, the company had no existing business relationships or staff in the Twin Cities. Grew the practice to $4M in revenue and over 30 employees in 12 months.


Software Spectrum
• Software Development
• 1 - 100 Employee
• General Manager

  • Jun 1996 - Aug 1999