Gokhan Ozbek

BABA Grill Manager at Westin Dubai Mina Seyahi
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Contact Information
Location
United Arab Emirates, AE
Languages
  • English -
  • Turkish -

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Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • BABA Grill Manager
      • Sep 2019 - Present

    • ASIA de Cuba Manager
      • Feb 2018 - Sep 2019

    • Hospitality
    • 1 - 100 Employee
    • Restaurant Manager "​ Fish Beach & Taverna"​
      • Feb 2017 - Feb 2018
    • F&B Operations Manager
      • May 2013 - Jan 2017

      Act as the support mechanism to the operations team in Turkey Responsible for infrastructure and provision associated to each assigned project (UAE) Ensure all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place per company’s policy & chain operation manual Maintain high quality products by ensuring compliance with all operations procedures Initiate that all branches supervision can achieve QSC objectives as per planned by, reviewing & Monitoring, Labor planning, scheduling and utilisation Enforce & support all training & development for all staff under supervision as per company’s policy Monitor Labor by analyzing store reports, Labor scheduling, Labor productivity Execution of security procedures in all locations under supervision Investigation of any labor problems area, refer the urgent issues to chain management for legal actions Show less

    • United Arab Emirates
    • Restaurants
    • F&B Operations Manager
      • Jun 2012 - Apr 2013

      Responsible for general overseeing duties associated to main Dubai restaurant in Ibn Battuta Answerable for set up and support of new restaurant opened in Mirdiff Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers’ needs and respond proactively to all their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Responsible for the welfare of 80 staff consisting of kitchen, cleaning, waiters and management team Establish targets, KPI’s, schedules, policies and procedures Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork Managing supplier relation and ensuring inventory is achieved within annual budget. Comply with all health and safety regulations Report to management regarding sales results and productivity Show less

    • United Kingdom
    • Food & Beverages
    • 500 - 600 Employee
    • Restaurant General Manager
      • 2009 - 2012

      Coordinate the entire restaurant operation, including front-of-house and back-of-house In control of managing the bar, lounge and restaurant with 85 cover capacity Accountable for Rota and welfare of approximately 40 staff; kitchen, bar, restaurant and management team Meet restaurant financial objectives by preparing strategic and annual forecasts and budgets, analyzing variances and initiate corrective actions Establish and monitor financial controls; developing and implementing strategies to increase average meal checks Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists and review and evaluate usage reports Maintain operations by preparing policies and standard operating procedures. Implement production, productivity, and service standards, determining and implementing system improvements Accomplish restaurant and bar human resource objectives by recruiting, training, assigning, scheduling, coaching, counselling, and disciplining management staff; communicate job expectations; planning, monitoring, appraising, and reviewing job contributions; plan and review compensation actions; enforcing policies and procedures Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems Reach company goals by accepting ownership for new and different requests, exploring opportunities to add value to job accomplishments Show less

Education

  • Canakkale University
    Bachelor's degree, Tourism and Hospitality, Management & Finance ,English Literature & Hotel Management
    1996 - 2000

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