Tiffany Gibson

Demand Planning Manager at Hunter Fan Company
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Location
Schaumburg, Illinois, United States, US

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Credentials

  • Certified in Production and Inventory Management (CPIM)
    American Production and Inventory Control Society
    Nov, 2019
    - Sep, 2024

Experience

    • United States
    • Consumer Goods
    • 100 - 200 Employee
    • Demand Planning Manager
      • Jan 2023 - Present

      - Lead and strategize for the demand planning process and team of 4 Demand Planners.- Collaborate with the Sales, Product, Finance, and Marketing and key customers to create and maintain the demand plan while managing the monthly S&OP process, improving the statistical forecast modeling processes, drive and lead customer demand reviews, and monitoring and improving demand forecast accuracy. - Establish and monitor goals for key forecasting KPIs by managing the forecast process to determine root cause when KPIs are out of expected normal ranges.

    • Demand Planner
      • Oct 2021 - Jan 2023

      - Collaborated with Sales by compiling and analyzing POS data, retailer inventory goals, promotions, and job bids to strategically plan for over 7,500 demand planning items for e-commerce and field sales channels.- Lead consensus meetings with Sales that improve aggregated tactical and strategic projections by ensuring forecast dollars are aligned with revenue targets while identifying risks and opportunities for S&OP.- Evaluated forecast performance by tracking forecast error, correcting forecast bias, and adjusting forecasting techniques which improve channel forecast accuracy.- Participated in product life cycle planning and analysis with the Product Development team to forecast unit demand during product introductions, growth, maturity, and end-of-life periods.- Trained 2 demand planners by creating and documenting standard operating procedures for Anaplan and JDE while effectively coaching planners through virtual learning.- Supported in reaching sales and inventory goals by collaborating with the Supply Planning team in developing inventory requirements on existing items, new products, and product phase-outs.

    • United Kingdom
    • Information Technology & Services
    • Demand Planning and Master Data Analyst
      • Jun 2021 - Nov 2021

      - Developed insights and drive improvement for the overall demand planning and forecasting process. - Supported the development and roll out of an improved overall forecasting and demand planning process, collection and implementation of sales team intelligence, and measurement and tracking of process improvements and overall forecast accuracy. - Supported the SAP master data improvement effort through insights and analysis that drive improved, more reliable, and more actionable reporting for the sales team.

    • United States
    • Consumer Goods
    • 1 - 100 Employee
    • Demand Planning Analyst
      • Nov 2017 - Jun 2021

      - Collaborated with Sales by collecting insights such as POS data, retailer inventory goals, promotions, and pipelines to strategically plan for over 1,400 SKUs under 3 brands while forecasting for 2 distribution centers in the United States and Canada.- Facilitated with IT to successfully integrate new demand planning and inventory management software and standard operating procedures while integrating demand sensing into daily analysis to better understand customers’ requirements. - Conducted and led collaboration and consensus meetings that improved aggregate projections by 35% by working with Sales to ensure aggregate forecast dollars are aligned with budgets and revenue targets.- Improved the demand shaping process by collaborating with the Supply team weekly to ensure the demand plan matches the supply plan while communicating with Sales to ensure customers are satisfied.- Identified, coordinated, and implemented cross-departmentally SKU rationalization opportunities to improve supply chain optimization while reducing total active SKU count by 33%.- Continuously optimized inventory investment by improving forecast accuracy and reporting excess stock projections resulting in a reduction in total inventory dollars by 29%.- Evaluated forecast performance by tracking forecast error, correcting forecast bias, and adjusting forecasting techniques.- Participated in product life cycle planning to forecast unit demand during product introductions, growth, maturity, and end-of-life periods while communicating appropriate phases with Sales, Operations, and Marketing.

    • Sales Coordinator
      • Aug 2015 - Oct 2017

      - Provided specialized assistance to internal and external sales personnel and customers by acting on a variety of requests such as quotes, sample requests, vendor contacts which resulted in 4 internal Sales Managers achieving their budget targets for 2 years.- Analyzed point of sale data and customer inventory metrics for the second largest Canadian retailer while collaborating with Sales in developing selling strategies and solutions by reporting sales trends, promotion performance, and inventory replenishment opportunities.- Coordinated and processed sales documents such as new item set-up forms, promotional programs, vendor set-up forms, deduction request forms, and routing guides.- Updated customer records and communicated details of orders, inquiries, and deliveries to representatives and Sales Managers.- Collaborated with internal and customer contacts to resolve issues relating to customer pricing, terms, deductions, product stock outs, and late shipments.

Education

  • St. Joseph's College (IN)
    Bachelor of Science (BS), Business Administration
    2011 - 2015

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